Purrfect Auto

This auto repair shop is on the north side of Highway 210, next to the foot of the mountain. It is located on the first floor of the mall in Arcadia. It is at the back of the mall because it is a large shopping mall and there is Macy's, so there are many people, but because the repair shop is a bit remote at the back of the building, there are many people. I don't know it's not very convenient to go there, but there are many parking lots and parking is very convenient. The price of car repair here is not particularly cheap.

Nov 20, 2022 · Gordon Zhao

This place is great! Prices are fantastic and customer service is top notch. In addition, you're not stuck waiting in a small room with old magazines, you have the entire mall to go into! I took my family to the play area inside and it all worked out great! Highly recommend.

Jun 09, 2023 · A L

Very reasonable and staff was very friendly. I will definitely will be taking my car to them from here on out

Dec 09, 2024 · Josefina Valenzuela

Brought my 2011 2SS Camaro in to get a smog check and oil change. After the oil change, they tried to close out my service without the smog check and with a dent on the quarter panel. Staff tried to argue that it wasn't them citing their poor quality cameras as proof. After I called my insurance in front of them, they quickly offered no charge to the oil change and quickly performed the smog check. I refused their free services and paid for the services rendered. I asked the mechanic if he could pop out the dent they caused as it was not that deep; figured they could correct their issue and ill be on my way. He said he could, but only on weekdays and that inwould have to come back in a week; I was there on a Friday. My car is inspected before every drive as it is a pleasure vehicle, not my daily driver. When I dropped it off, there was zero damages, but when i left, i have a dent; first area of damage on the car in 11 years. I will not come back to this location nor can I honestly refer them to friends and family. The staff have no accountability nor honor. My insurance is investigating the matter.

May 05, 2022 · Robert Ramirez

TLDR: I am extremely happy and satisfied with my experience at Purrfect Auto. Sergio runs a clean shop and was upfront with all repair costs and upcoming maintenance. The close proximity to the mall is a godsend for longer repairs and the lobby has good Wifi for work. My Experience: I first went to shop for an oil-change and was immediately impressed by the cleanliness of the shop. After the change, Sergio notified me that the front struts on my Honda Fit needed to be replaced. He was upfront with costs and issues and did not try to upsell me on anything; in fact he told me the car could be driven for longer at the expenses of comfort. After some pricing research, I decided to get the suspension fixed and gave Sergio a call. Work was completed within the quoted time-frame and I AM SO HAPPY THAT I TOOK SERGIO'S ADVICE. The difference in comfort is night-and-day. I've driven 100+ miles on the repair and no longer fear right-corners or pot-holes. There was also a "check-engine" light that Sergio helped diagnose and clarify. I will definitely be recommending any friends and family to the shop for maintenance and auto-repairs. Purrfect Auto is great for anyone looking for a clean, reputable shop with a trustworthy mechanics. Thank you Sergio + team for smooth, effortless experience.

Aug 19, 2022 · Chris Q