PTS Automotive

Welcome to PTS Automotive, your local auto repair station situated at 2430 S Main St, Akron, OH 44319, USA. As a provider within the Auto Repair Stations category, PTS Automotive aims to offer a variety of automotive services to meet the needs of vehicle owners in Akron and the surrounding areas. You can reach us at our phone number, (330) 644-5535, or via mobile at +1 330-644-5535.

Based on customer feedback, PTS Automotive appears to maintain a "nice" and "clean and professional" shop environment. This suggests a commitment to providing a comfortable and organized space for both customers and technicians. A well-maintained shop can often reflect a dedication to professionalism and quality service.

The services offered at PTS Automotive likely encompass a range of common auto repairs and maintenance, including but not limited to:

• General maintenance services such as oil changes, fluid checks, and filter replacements.
• Brake system repairs and replacements, crucial for vehicle safety.
• Engine diagnostics and repairs to identify and resolve performance issues.
• Tire services, including repairs (as indicated by one customer's experience), rotations, and potentially replacements.
• Subframe replacement, as mentioned in a detailed customer review.
• Serpentine belt replacement, also referenced in the context of a repair concern.
• Potentially other services related to suspension, steering, exhaust, and electrical systems.

Our location on South Main Street in Akron provides a convenient point of access for local residents seeking automotive care.

Regarding the features of PTS Automotive, customer reviews offer contrasting perspectives. One customer shared a significantly negative experience involving multiple instances where they felt the repairs were not done properly. Specific examples include a pinched tie rod boot and a fender liner being improperly installed during a subframe replacement, which subsequently hindered access to other engine components like the serpentine belt. This customer also reported a dismissive response from PTS Automotive when these issues were brought to their attention, expressing dissatisfaction with the quality of work relative to the cost.

Conversely, another customer, a handicapped veteran from Mansfield, had a very positive experience with PTS Automotive. This individual encountered a flat tire near a local VA clinic and was directed to PTS Automotive. The review highlights the helpfulness and friendliness of Chad, who reportedly fixed the tire and refused payment for the service. This customer was also impressed by the clean and professional appearance of the business. This positive anecdote suggests a capacity for excellent customer service and a willingness to go above and beyond in certain situations.

The stark contrast between these two detailed reviews indicates a potential inconsistency in service quality or customer experience at PTS Automotive. While one customer praises the shop's appearance and the helpfulness of a specific employee in an emergency situation, another reports multiple instances of improper repairs and a lack of accountability. Potential customers should be aware of these differing experiences when considering PTS Automotive for their vehicle needs.

Currently, there is no promotional information available in the provided data. Local users interested in learning about any special offers or discounts are advised to contact PTS Automotive directly at (330) 644-5535 or +1 330-644-5535.

In conclusion, PTS Automotive in Akron, OH, located on South Main Street, is an auto repair station that appears to have a clean and professional environment. While one customer reported significant issues with the quality and correctness of repairs, accompanied by a negative interaction regarding these concerns, another customer shared a very positive experience involving helpful and free tire repair service from a specific employee. This mixed feedback suggests that customer experiences may vary. Potential customers should consider these perspectives and may wish to inquire in detail about repair processes and warranties when seeking services from PTS Automotive. Contact them at (330) 644-5535 for more information.