Progressive Auto Collision Center

Located at 2755 E Slauson Ave in Huntington Park, CA, Progressive Auto Collision Center operates as an Auto Repair Station specializing in auto body and collision repair services. The online reviews present a mixed picture of customer experiences, with one review expressing high satisfaction and another detailing significant issues with the quality of work and billing practices. This necessitates a balanced and objective introduction based on the available information.

As an Auto Repair Station focused on collision-related services, Progressive Auto Collision Center likely offers a range of repairs aimed at restoring vehicles to their pre-accident condition. Based on the customer reviews, the services they provide include:

• Collision Repair: Addressing damage resulting from car accidents, as indicated by the positive review from a customer dealing with a hit-and-run incident.
• Bumper Replacement: Explicitly mentioned in one of the reviews as a service they performed.
• Auto Painting: One review mentions an attempt to charge for polishing and painting, suggesting this is a service they offer. However, the quality of the paintwork was a point of concern for that customer.
• Auto Polishing: Also mentioned in the context of additional charges, indicating it is a service they provide.
• Insurance Claim Assistance: The positive review highlights their ability to work well with insurance companies and make the process easy for the customer.

Given the nature of a collision center, it is reasonable to assume they also offer related services such as frame straightening, dent repair, and body panel replacement, although these are not explicitly mentioned in the provided reviews.

The features of Progressive Auto Collision Center, as perceived through the lens of the customer reviews, present a dichotomy:

• Positive Aspects (Based on one review):
  • Good Care of Vehicle: One customer felt their car was "taken very good care of."
  • Successful Repair After Collision: The car "came out so good" after a hit-and-run incident, suggesting satisfactory repair work in at least one instance.
  • Ease of Insurance Process: They "worked with my insurance so well" and "made the process so easy" for one customer.
  • Recommendation for Auto Body Needs: This satisfied customer recommends the shop for "all your auto body needs."
• Negative Aspects (Based on another review):
  • Questionable Billing Practices: The shop allegedly tried to "charge me more" than the agreed price for a bumper replacement paid out-of-pocket.
  • Subpar Paint Work: The customer noticed the "front fender is burned the paint" after an attempt to eliminate scratches.
  • Missed Damage: The customer also noticed "other scratches on the side passenger side fender" that were apparently not addressed.
  • Lack of Recommendation: This customer explicitly states, "I will not highlight recommend this place."

The significant disparity between these two experiences makes it challenging to define the typical features of Progressive Auto Collision Center. While one customer praises their work and insurance handling, another expresses strong dissatisfaction with the quality of the repair and the billing practices. This suggests a potential inconsistency in service quality or customer experience.

Currently, there is no explicit promotional information available for Progressive Auto Collision Center based on the provided customer reviews. Auto body shops may sometimes offer discounts on specific repairs, special rates for insurance work, or other promotions to attract customers. However, there is no mention of such offers in the given feedback. Local users would need to contact the shop directly to inquire about any ongoing promotions or to get a quote for their specific repair needs.

For local users in Huntington Park seeking an Auto Repair Station for collision or auto body work on E Slauson Ave, Progressive Auto Collision Center presents a complex picture. While one customer had a positive experience, particularly regarding insurance coordination and the quality of the repair after a hit-and-run, another customer reported issues with overcharging and substandard paint work, leading to a strong negative recommendation. This stark contrast suggests that potential customers should exercise caution and perhaps seek additional information or multiple quotes before entrusting their vehicle to this shop.

Given the conflicting feedback, it would be prudent for local users to consider both positive and negative experiences shared by others. Inquiring directly with Progressive Auto Collision Center at (424) 543-7777 or +1 424-543-7777 about their services, processes, and pricing, and potentially seeking references or additional reviews from other sources, might help in making a more informed decision. The experience of one customer being "taken very good care of" and the ease of working with their insurance are positive indicators, but the issues raised by another customer regarding billing and the quality of the repair are serious concerns that warrant careful consideration by prospective clients of this Auto Repair Station.