Proffitt's Auto Service

Auto Repair StationsOhioSummit CountyAkronKenmore27th Street Southwest
Summit County . Ohio
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 330-419-8403
- 2366 27th St SW, Akron, OH 44314, USA
Operating Hours
Proffitt's Auto Service Introduce
For drivers seeking a reliable and honest automotive service provider, Proffitt's Auto Service stands out as a well-regarded "Auto Repair Station" committed to comprehensive vehicle care. While specific locations are not provided in the prompt, the general profile of a business like Proffitt's Auto Service suggests a focus on building long-term relationships with customers through trustworthy and high-quality work. They are the kind of establishment that understands the importance of keeping vehicles running safely and efficiently, offering both essential maintenance and complex repairs.
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The environment at Proffitt's Auto Service is typically characterized by a professional and organized workshop. You would expect to find a clean and welcoming reception or waiting area for customers, often equipped with basic amenities like seating and perhaps reading materials to ensure comfort during their visit. The service bays are designed for efficiency, equipped with the necessary diagnostic tools, lifts, and specialized equipment to handle a wide range of vehicle makes and models. A well-maintained facility often reflects the shop's commitment to quality and attention to detail in their work. The atmosphere is generally one of efficiency and customer focus, where staff are ready to answer questions and provide clear explanations of services.
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As an "Auto Repair Station" that provides "corresponding services or goods for sale," Proffitt's Auto Service offers a broad spectrum of automotive repair and maintenance solutions. Their goal is to be a one-stop shop for most vehicle needs, ensuring convenience and reliability for their clientele. While the exact list can vary by specific location or current offerings, common services provided by such a reputable auto service center typically include:
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Routine Maintenance: Essential services such as oil changes, fluid checks and flushes (transmission, brake, power steering, coolant), filter replacements (air, oil, cabin), and general preventative maintenance to extend vehicle life and prevent major issues.
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Brake System Services: Comprehensive brake inspections, replacement of brake pads and rotors, brake fluid flushes, and repair of all brake system components to ensure optimal stopping power and safety.
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Tire Sales and Services: Offering a selection of new tires, along with tire rotation, balancing, flat tire repair, and wheel alignment services to promote even tire wear and proper handling.
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Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment to pinpoint issues indicated by the check engine light, addressing problems with engine performance, fuel efficiency, emissions, and performing minor to major engine repairs and overhauls.
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Transmission Services: From routine transmission fluid changes to more complex transmission diagnostics and repairs, ensuring smooth gear shifts and longevity of the drivetrain.
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Electrical System Repair: Troubleshooting and repairing issues related to the vehicle's electrical system, including starter, alternator, battery, wiring, and various electronic components.
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Suspension and Steering Repair: Addressing problems with shocks, struts, control arms, and power steering systems to restore ride comfort, vehicle stability, and precise handling.
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Heating and Air Conditioning (HVAC) Service: Diagnosing and repairing issues with the vehicle's heating and AC systems, ensuring comfortable cabin temperatures year-round.
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Exhaust System Repair: Repairing or replacing components of the exhaust system, including mufflers, catalytic converters, and pipes, to maintain proper emissions and reduce noise.
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Pre-Purchase Inspections: Offering thorough inspections for prospective car buyers to assess the mechanical condition of a used vehicle before purchase.
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Vehicle Inspections: Performing required state or safety inspections to ensure the vehicle meets legal standards.
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Fluid Services: Beyond basic fluid checks, this includes flushing and refilling various essential fluids to maintain system health.
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Proffitt's Auto Service differentiates itself through several key features that aim to build customer trust and provide superior service:
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Experienced and Certified Technicians: A hallmark of a reliable auto repair station is its staff. Proffitt's Auto Service likely employs ASE-certified technicians or similarly qualified professionals who possess the knowledge and skills to accurately diagnose and repair a wide range of automotive issues across different makes and models. Their expertise ensures that repairs are done correctly and efficiently.
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Honest and Transparent Communication: A strong emphasis is typically placed on clear and honest communication with customers. This means providing detailed explanations of necessary repairs, accurate estimates, and seeking approval before any work is performed. Avoiding jargon and focusing on solutions helps build customer confidence.
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Quality Parts and Equipment: Reputable auto repair stations use high-quality replacement parts, often equivalent to or exceeding OEM (Original Equipment Manufacturer) standards, and invest in modern diagnostic and repair equipment. This commitment to quality ensures the longevity and reliability of their repairs.
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Customer-Centric Approach: Proffitt's Auto Service likely prioritizes customer satisfaction. This could involve offering amenities in the waiting area, providing updates on vehicle status, offering flexible scheduling, or even providing shuttle services or loaner vehicles for extended repairs.
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Comprehensive Service Offerings: By providing a wide array of services from routine maintenance to complex engine repairs, they aim to be a convenient "one-stop shop," saving customers the hassle of visiting multiple specialized facilities.
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Reputation for Trustworthiness: Over time, businesses like Proffitt's Auto Service build a strong local reputation based on consistent quality work, fair pricing, and ethical practices. Positive customer reviews and word-of-mouth referrals become powerful indicators of their reliability.
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While specific promotional campaigns from Proffitt's Auto Service are not provided, their general promotional strategy would likely focus on highlighting their core values and benefits to attract and retain local customers. Common promotional themes for an auto repair station of this caliber include:
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Emphasizing Trust and Honesty: Advertising their commitment to fair pricing, transparent communication, and only recommending necessary repairs. Phrases like "Your trusted local mechanic" or "Honest auto repair you can rely on" are common.
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Highlighting Expertise: Promoting their ASE-certified technicians and their capability to service a wide range of vehicle makes and models, including modern, technologically advanced cars.
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Showcasing Comprehensive Services: Marketing themselves as a full-service center that can handle everything from routine maintenance to major repairs, emphasizing convenience for customers.
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Seasonal or Special Discounts: Offering periodic promotions for common services like oil changes, tire rotations, brake inspections, or seasonal vehicle check-ups (e.g., pre-winter inspections, summer AC service). These might be advertised on their website, local flyers, or social media.
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Customer Testimonials and Reviews: Actively encouraging and featuring positive customer feedback, as word-of-mouth remains one of the most powerful forms of promotion in the auto service industry.
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Warranty on Repairs: Providing a warranty on parts and labor demonstrates confidence in their work and provides added peace of mind for customers.
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Online Scheduling and Digital Communication: Promoting the convenience of online appointment booking and digital updates on repair status to cater to modern customer preferences.
For local users, Proffitt's Auto Service represents a reliable choice for maintaining the health and performance of their vehicles. Their focus on expertise, honesty, and a broad range of services positions them as a valuable resource in the community, aiming to build lasting relationships with every customer. It is always recommended that potential customers contact Proffitt's Auto Service directly for the most current information regarding their specific services, pricing, and any ongoing promotions.
Proffitt's Auto Service Photos
Proffitt's Auto Service Location
Proffitt's Auto Service Customer Reviews
I’m grateful to have discovered Proffitt’s Auto Service, a one-man operation that has significantly improved the local automotive repair scene. Proffitt, the owner, is highly knowledgeable and dedicated to his craft. He prioritizes the actual needs of your car, ensuring quality repairs without overcharging. If you're luck enough to have found this place or this review, you found your new guy you can trust. My journey with Proffitt’s Auto Service began when I purchased a used car that unfortunately broke down due to low oil pressure, leading to a locked engine. My regular mechanic at Tire Source Montrose diagnosed the issue free of charge but quoted around $8500 for a replacement engine with over 100k miles, or $13.5k for a rebuild. This job was also expected to take a little over a month so no faster than normal for the extra charge. That’s when I turned to Proffitt’s Auto Service. Proffitt quoted me $5500 for an engine with less than 100k miles, including labor. He even arranged the tow from Tire Source Montrose to his shop, requiring only a phone call from me to confirm no outstanding balance on the vehicle. After prepaying 50% of the total quote via Zelle, Proffitt promptly ordered the engine. Throughout the process, he kept me updated with texts, photos, and videos, explaining every step in detail. When he found that the drive shaft needed replacement, he provided a reasonable quote, and I paid for the part via Zelle. There was no additional labor charge as the part had to be removed for the engine job anyway. The entire process took just over a month, and the pickup was seamless with the rest of the bill paid via Zelle. The final price matched the original quote, a rarity in the auto repair industry. On my second visit to Proffitt’s Auto Service, I had three codes show up on my vehicle. I dropped off the car on a Sunday using the convenient mail slot in his door. By Monday, Proffitt was already at work. A couple of days later, I picked up the car with a new evap purge valve installed and learned that the other two codes were due to a low battery. In conclusion, Proffitt’s Auto Service is a gem. I’ve had numerous repairs done here, including a complete engine replacement, new drive shaft, and new evap purge valve, among others. I plan to bring all my cars here for their needs. You might have to wait longer than you are used to with the chain shops but I trust you will learn that you were certainly majorly overpaying for that turnaround timing. If you’re still reading this and you have time, you’ve found your guy!
Jun 05, 2024 · Matthew Gonzales
Dave is a great guy. I can guarantee he will always be honest and treat you right. Will never have to worry about him trying to upsell or get you to do work that doesn't need to be done. It's hard to find an honest mechanic that's wht I always have him work on my vehicles.
Sep 15, 2024 · T Baker
I've taken my Buick there twice now. He saved me $2k on my transmission and saved me a lot of money on car issues that the dealership didn't diagnose correctly. Very skilled mechanic at more than reasonable prices. I wont go anywhere else from now on.
Jul 20, 2023 · Robert Monteith
My guy is very knowledgeable when it’s come to auto repair and have competitive prices . He won’t have your car for weeks . He’s fast and efficient . Only place I go
Jul 12, 2024 · Leevon Mitchell
Went to proffitts after having engine issues with a vehicle. Mr. David got me a great deal on a tow to get the car to him! Had my vehicle for a week only and was able to drop a engine in it as well as a cadillac converter! Communicated every step of the way and was very courteous! I would highly recommend this place! Thanks David!
Mar 14, 2023 · tiara nurse
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