Premier Auto & Parts

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  • +1 440-328-8707
  • premierautoandparts.com
  • 760 Infirmary Rd, Elyria, OH 44035, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Premier Auto & Parts Introduce

Premier Auto & Parts is a multifaceted establishment that operates within the Auto Repair Stations platform category, though its services extend beyond traditional repairs to include the sale of quality used vehicles and an extensive inventory of auto parts. This integrated approach positions Premier Auto & Parts as a comprehensive automotive solution for local users, aiming to meet various needs from vehicle acquisition to ongoing maintenance and repair. While there are different entities named "Premier Auto" or "Premier Auto & Parts" across the US (e.g., in Ohio, California, or part of larger automotive groups), the information available suggests a consistent focus on delivering value through combined offerings.

Environment and Customer Experience

The environment at Premier Auto & Parts is generally structured to serve both automotive sales and service needs. For locations offering repair services, one can expect a professional and potentially well-equipped service center with trained mechanics. Many "Premier Auto Repair" branded shops emphasize a "Premium Waiting Room" experience, suggesting a comfortable and clean environment for customers while their vehicles are being serviced. Transparency is a significant aspect of their customer experience, with commitments to "Repairs Approved By You" and often offering "Free Computer Scan and Physical Review by ASE Certified Mechanic". This indicates a desire to build trust and educate customers about their vehicle's needs. For the parts sales side, the environment would include organized inventory, whether for new or recycled parts, and knowledgeable staff ready to assist with part identification. For used car sales, the environment would be a typical dealership lot, showcasing a selection of pre-owned vehicles. The overarching aim is to provide a customer-first approach with clear communication and honest recommendations, contributing to a positive and reliable experience.

Comprehensive Services and Products Offered

Premier Auto & Parts offers a broad spectrum of services and products, catering to both immediate automotive issues and longer-term vehicle ownership needs:

  • Auto Repair and Maintenance Services:
    • Oil Change Specials: Including semi-synthetic and full synthetic options, often accompanied by a new oil filter and a courtesy inspection. This is a common entry point for new customers.
    • Brake Services: Comprehensive brake inspections (often free), brake pad and rotor replacements, and addressing issues like grinding, squeaking, or vibrations to improve stopping power and safety.
    • Wheel Alignment: Precision 4-wheel alignments to ensure better tire wear, improved handling, and correction of steering wheel issues.
    • Engine Repair and Maintenance: Including check engine light diagnostics (often free computer scan), fuel injection system maintenance, ignition system repairs (spark plugs, wires, cables), and other general engine health services.
    • Auto Electrical Services: Diagnostics and repair for various electrical components.
    • Heating & Air Conditioner Repair: Services to maintain and repair vehicle climate control systems.
    • General Car & Truck Care: Encompassing a wide range of preventive maintenance and repair needs for domestic and imported vehicles.
  • Auto Parts Sales:
    • New Auto Parts: While not always the primary focus for businesses emphasizing "parts" in their name, they would likely carry common new replacement parts.
    • Recycled/Used Auto Parts: Some "Premier Auto Parts" entities specialize in reclaimed OE (original equipment) parts from salvage vehicles. This includes engines, transmissions, axles, tires, and other "bumper to bumper" components. These parts are typically inspected multiple times and come with warranties, offering a cost-effective alternative.
    • Accessories: A selection of automotive accessories might also be available.
  • Used Car Sales:
    • Many Premier Auto & Parts locations also function as used car dealerships, offering a selection of pre-owned cars, trucks, and SUVs. They often highlight the quality of their used vehicles and their dedication to customer service in the sales process.
Key Features and Distinctions

Premier Auto & Parts distinguishes itself through a combination of service excellence and value-added offerings:

  • Integrated Service Model: The ability to offer both vehicle sales and comprehensive repair services, potentially even sourcing parts internally, provides a unique convenience for customers. For entities specializing in used parts, this allows for more affordable repair solutions.
  • ASE Certified Mechanics: A common feature across "Premier Auto Repair" entities is the employment of ASE Certified Mechanics. This ensures that technicians have met rigorous industry standards for automotive knowledge and skills, providing a higher level of confidence in the repairs.
  • Transparency and Customer Approval: Their commitment to clear communication, free diagnostics, and customer approval before any significant work begins fosters trust and ensures customers are in control of their repair decisions.
  • Cost Savings: Some Premier Auto Repair locations claim to offer service at "Often 20% Off vs Dealer," providing a competitive alternative to dealership service centers.
  • Convenience and Efficiency: Promises of "Same-Day Service On Most Repairs" and options like "Free Ride Share or Loaner" (where available) highlight their focus on minimizing inconvenience for customers.
  • Quality Parts with Warranty: Whether new or recycled, parts are emphasized for quality and often come with warranties, offering peace of mind. For recycled parts specialists, detailed inspection processes and warranties (e.g., 6-month standard warranty on used engines) are key differentiators.
  • Financing Options: For larger repair bills or vehicle purchases, some locations offer financing options, making their services more accessible.
Promotional Information and Accessibility

Premier Auto & Parts actively promotes its services through various specials and customer-focused incentives:

  • Regular Service Specials: They frequently offer discounts on essential services like oil changes ($34.97 for semi-synthetic, $54.97 for full synthetic), free brake inspections, and general service discounts (e.g., $27 off over $100, $47 off over $250, $107 off over $750). These are often advertised on their "Specials" pages on their websites.
  • First-Time Customer Offers: Specific deals, such as those on "all oil changes" or "Tire Changes," might be valid for first-time customers only to encourage new business.
  • Free Diagnostics: Offering "Free Computer Scan and Physical Review by ASE Certified Mechanic" is a key promotional feature, allowing customers to get an initial assessment without charge.
  • Competitive Pricing: The claim of "20% Off vs Dealer" serves as a continuous promotional message for value-conscious customers.
  • Online Presence and Appointment Scheduling: Many Premier Auto & Parts locations maintain dedicated websites where customers can browse services, view specials, and often request appointments online. This enhances accessibility.
  • Customer Testimonials: Websites often feature customer testimonials highlighting positive experiences, which serve as a powerful form of organic promotion, reflecting their commitment to customer satisfaction.

Premier Auto & Parts aims to be a reliable and convenient automotive partner for local users. Their blend of sales, parts, and repair services, coupled with a focus on transparency, certified expertise, and competitive pricing, makes them a strong contender for anyone seeking comprehensive vehicle care.

Premier Auto & Parts Photos

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Premier Auto & Parts Location

Premier Auto & Parts Customer Reviews

Will be the first place i call for parts from now on, good prices and great service

Dec 04, 2024 · Scott Turner

I just want to say these guys are outstanding. My daughter bought her first car and we had some issues and complications at first but they came to our rescue and showed us great customer service. Thank you David for all your help.

Feb 26, 2024 · Janna Head

Very fair price on both parts and labor. People are nice here and professional. Highly recommend this place to folks whos having tight budget and dont want to get cheated by these big autoshops.

Mar 07, 2024 · Zoie L

Just bought a 2014 ford e 150 he was very nice to work with and was honest and not pushy price was good. Would recommend anybody there for buying a car!!! Thanks again!

Jun 24, 2020 · Jessica Omena

Very up front about everything, great communication, and over all great experience. They will take care of you

Mar 04, 2024 · Josh Hilobuk