Precision Truck Solutions, Inc.

Precision Truck Solutions, Inc., located at 51000 US-36, Fresno, OH 43824, USA, operates as an "Auto Repair Station" with a distinct specialization in heavy-duty vehicles, including trucks and, as customer reviews indicate, recreational vehicles (RVs). This focus allows them to cater to a specific, often critical, segment of the automotive repair market, providing essential services for commercial operators and travelers alike.

Situated on US-36 in Fresno, OH, Precision Truck Solutions, Inc. is strategically positioned along a major route, making it accessible for trucks and RVs traveling through the area. For businesses and individuals relying on these large vehicles, convenient access to repair services is paramount. While specific details about the waiting area or customer amenities for truck and RV drivers are not extensively detailed in the provided information, the nature of such a facility typically suggests a functional and robust environment designed to handle large vehicles. The yard and bays would be equipped to accommodate commercial trucks, trailers, and large motorhomes. The overall impression, based on the diverse customer experiences, points to a utilitarian setup focused on getting heavy vehicles back on the road. The mention of "Great guys!" by a satisfied RVer suggests a generally positive human element within the working environment.

As an "Auto Repair Station" with a specialization in trucks, Precision Truck Solutions, Inc. offers a range of services tailored to heavy-duty vehicles, distinct from typical passenger car repair shops. Their offerings would likely include:

• Heavy-Duty Truck Repair: This encompasses a wide spectrum of services for commercial trucks, including engine diagnostics and repair (particularly diesel engines), transmission work, brake system maintenance and repair (including air brakes), suspension, and electrical systems.

• RV and Motorhome Service: As evidenced by a customer review, they are equipped to handle RVs. This typically involves tire services for high-pressure tires, engine work, generator repair, and potentially chassis-related repairs common to larger recreational vehicles.

• Tire Sales and Service: For trucks and RVs, specialized tires are essential. This would include commercial truck tires, trailer tires, and high-pressure RV tires, along with mounting, balancing, and repair services. The RVer's review specifically highlights their capability to inflate tires to high PSIs, indicating specialized equipment.

• Emergency and Roadside Assistance: Given the nature of truck and RV breakdowns, it's common for such facilities to offer emergency services or mobile repair units, although specific details are not provided. The RVer's experience suggests a capacity for quick, responsive service.

• Preventative Maintenance: Regular servicing for fleet vehicles and RVs to ensure optimal performance, fuel efficiency, and to prevent costly breakdowns.

• DOT Inspections: For commercial trucks, compliance with Department of Transportation (DOT) regulations is critical, and specialized repair shops often perform these mandated inspections.

• Trailer Repair: Many truck repair facilities also handle repairs for various types of commercial trailers, including structural, brake, and lighting issues.

The first customer review, while negative, pertains to a complex and costly engine issue (head gasket on an ISX Cummins), which underscores the fact that Precision Truck Solutions, Inc. does undertake significant, intricate repairs on heavy-duty truck engines. This suggests they have the tools and expertise for challenging mechanical work.

The customer reviews for Precision Truck Solutions, Inc. offer a mixed, yet insightful, perspective on their operations:

• Specialized Equipment and Capability: The positive review highlights a crucial capability: "My compressor wouldn’t work and no where else around Coshocton (that i could find) had an air pump that would go that high. The guys at Precision got me in and out in 20 minutes." This demonstrates their possession of specialized equipment (e.g., high-pressure air pumps) and the technical ability to handle specific needs of large vehicles that general auto shops cannot. Their quick turnaround time in this instance is also a significant positive.

• Responsiveness and Helpfulness: The RVer's experience of being "got me in and out in 20 minutes" and the overall sentiment of "I really appreciate them helping this RVer out! Great guys!" points to a responsive and helpful team, particularly valuable in emergency or niche situations.

• Mixed Outcomes on Complex Repairs: The negative review, while an unfortunate experience for the customer, sheds light on the scale of repairs Precision Truck Solutions, Inc. is willing to undertake. A "head gasket" issue on an "ISX Cummins" engine, involving "tearing down the front of the motor as well as the top," indicates they tackle highly complex and labor-intensive jobs. The customer's dissatisfaction stems from the outcome and cost over time rather than an unwillingness of the shop to attempt the repair. This suggests that while they may take on challenging jobs, customer communication and diagnostic accuracy on highly intricate issues can be areas of variance.

• Trust and Long-Term Relationships (or Lack Thereof): The phrase "I don't go there any more for anything" from the dissatisfied customer contrasts with the implied appreciation from the RVer. This highlights that for truck and RV repair, building long-term trust is crucial, and a single negative experience on a major repair can significantly impact customer loyalty, especially when significant financial investment is involved.

It is important to note that the review set is small and presents two ends of the customer experience spectrum. The positive review indicates they excel at specific, smaller, but critical, service needs for large vehicles with quick, effective results. The negative review points to the inherent risks and complexities involved in diagnosing and repairing very costly and deep-seated mechanical issues in heavy-duty engines, and the potential for dissatisfaction if those repairs don't yield the desired long-term outcome.

Specific promotional campaigns for Precision Truck Solutions, Inc. are not detailed in the provided information. However, for a business of this nature, common promotional strategies would include:

• Word-of-Mouth Referrals: Given the specialized market of truck and RV owners, positive experiences, particularly in emergency situations, can lead to strong word-of-mouth referrals within the trucking community and among RV enthusiasts.

• Online Presence: Listings on specialized truck service directories and possibly a basic website detailing their capabilities would serve as a primary means of promotion, especially for transient customers (like RVers) seeking quick solutions.

• Fleet Service Contracts: For businesses with multiple trucks, offering preferential rates or dedicated service agreements can be a significant promotional tool.

Customers can contact Precision Truck Solutions, Inc. using the provided phone numbers:

• Phone: (740) 622-8346

• Mobile Phone: +1 740-622-8346

These direct lines are crucial for truckers and RVers who may need immediate assistance or to schedule specialized repairs. The presence of both a standard and a mobile number suggests readiness for direct communication regarding urgent service needs.

In conclusion, Precision Truck Solutions, Inc. in Fresno, OH, is an "Auto Repair Station" primarily serving the heavy-duty truck and RV markets. They possess the specialized equipment and skills to handle the unique demands of these vehicles, from routine high-pressure tire inflation to complex engine overhauls. While experiences can vary, particularly with high-stakes repairs, their capacity for quick assistance in specific scenarios and their willingness to tackle intricate jobs demonstrate their critical role for professional drivers and travelers in the region. Their accessibility via major roadways and direct phone lines ensures they remain a potential resource for specialized vehicle care in the Fresno area.