Precision Performance

Precision Performance, located at 681 Danbury Rd, Wilton, CT 06897, is an established "Auto Repair Station" that prides itself on providing comprehensive vehicle services to the local community. You can reach them at (203) 544-8558 or +1 203-544-8558. Established in 1980, this family-owned business has built a reputation for honest assessments and competitive pricing, servicing both gas and diesel engines across all makes and models. Their motto seems to be "If an engine moves it, we can fix it!"

While specific details about the aesthetics of the waiting area are not extensively documented in customer reviews, the overall impression conveyed by customer feedback points to a professional, efficient, and welcoming environment. The focus at Precision Performance appears to be on the functionality and effectiveness of the repair process. The shop hours are convenient, operating from 8 AM to 6 PM Monday through Friday and 8 AM to 1 PM on Saturdays, indicating a commitment to accessibility for their customers. As a NAPA Auto Care center, Precision Performance adheres to a strict Code of Ethics, which includes maintaining the highest standards of the automotive service profession and exercising reasonable care for the customer's property. This suggests an organized and responsible workspace. The atmosphere is one of trust and professionalism, as highlighted by numerous customers who appreciate the team's honesty and transparent communication.

Precision Performance offers a wide array of automotive repair and maintenance services, making it a full-service shop capable of handling various vehicle needs. Their expertise extends to both gas and diesel engines, covering all makes and models. Key services include:

• Routine Maintenance: This encompasses essential services like oil changes, fluid checks and top-offs, filter replacements (air, fuel, cabin), and overall vehicle inspections.

• Brake Repair: Comprehensive brake services, including inspection, pad and rotor replacement, and anti-lock braking system (ABS) diagnostics and repair.

• Tire Services: Tire sales, installation, rotation, balancing, and wheel alignment to ensure optimal tire life and vehicle handling.

• Engine Diagnostics & Repair: Thorough engine performance checks, check engine light diagnostics, engine repair, and even engine replacement. They use state-of-the-art diagnostic equipment to pinpoint issues accurately.

• Exhaust System Repair: Services for mufflers, exhaust pipes, and related components to ensure proper emissions and quiet operation.

• Steering & Suspension: Repair and service for shocks, struts, chassis components, and the entire steering and suspension system, crucial for a smooth and safe ride.

• Electrical & Electronic Systems: Diagnosis and repair of electrical issues, including power windows, power locks, and lighting systems.

• Climate Control Systems: Repair and service for both heating and air conditioning systems, including belt, compressor, and evaporator repair and replacement.

• Transmission Service: Comprehensive transmission diagnostics and repair services to maintain the integrity of your vehicle's drivetrain.

• State Emissions Inspection: As a certified CT Emissions Repair Facility, they can perform required state inspections and address any issues that prevent a vehicle from passing.

• Diesel Services: Specialized maintenance and repair for diesel engines, including Cummings, Powerstroke, and Duramax, along with performance modifications.

• Specialized Services: This includes unique offerings such as horse trailer service and repair, lift kits, hydraulic hoses, custom welding and fabrication, wood chipper repair, and snow plow service and repair, showcasing a broad range of mechanical capabilities.

Precision Performance stands out for several key features that contribute to a positive customer experience:

• Highly Recommended and Trusted: Numerous customer reviews highlight the shop's reliability and trustworthiness. Phrases like "Couldn't recommend more!" and "This is an honest establishment" are common themes, indicating a strong reputation in the community.

• Fast and Communicative Service: Customers appreciate the quick turnaround time and effective communication. One review notes, "Patrick took the car in immediately... and appreciate the quick help." Another praises the shop for being "Fast, communicative and honest." This responsiveness is crucial, especially for unexpected vehicle issues.

• Honest and Reasonable Pricing: Transparency and fair pricing are frequently mentioned. Customers feel that they receive "reasonable pricing" and that the shop provides "honest assessments." This helps build long-term relationships and customer loyalty, as evidenced by a reviewer stating, "They have a new lifelong customer."

• Expertise Across Vehicle Types: The ability to service "all Makes and Models" and both "gas and diesel engines," including specialized vehicles like Land Rover Defenders and various trucks, demonstrates a broad technical skill set. The mention of specific mechanics like Patrick by name in positive reviews suggests a personal touch and expert attention.

• NAPA Auto Care Affiliation: Being a NAPA Auto Care Center means they commit to a code of ethics, employ ASE-certified technicians, and use quality NAPA parts, which provides an additional layer of assurance regarding the quality and professionalism of their service.

• Customer-Centric Approach: The company emphasizes customer satisfaction as their top priority, stating, "Customer Satisfaction is our top priority each and every day." They strive to earn and keep trust, ensuring that customers feel heard and informed throughout the repair process.

While specific, real-time promotional offers can vary, Precision Performance actively provides ways for customers to save on their auto repair costs. Their website indicates a dedicated "Specials" section, which customers are encouraged to check regularly for new ways to keep their auto repair costs low. Common promotions and savings opportunities that a shop like Precision Performance might offer include:

• Monthly Auto Service Specials: These can include discounts on routine maintenance services such as oil changes (past offers have included $29.95 oil changes), brake service, or tire specials.

• Coupons: The website often features coupons for various services, encouraging customers to check back regularly for new deals.

• Referral Programs: A past promotion included 50% off a future oil change for referring a friend, indicating a system to reward customer loyalty.

• Discounts on Specific Repairs: Examples from past promotions include $100 off the installation cost of a JASPER Engine, Transmission, or Differential (labor only).

• Free Estimates: Precision Performance offers thorough assessments and honest, upfront auto repair estimates, helping customers understand costs before work begins.

Customers are advised to visit the official Precision Performance website or contact them directly at (203) 544-8558 to inquire about their current specials and how they can save on their next service. Their commitment to offering "honest, professional, affordable" service, combined with their focus on customer satisfaction and a broad range of capabilities, makes Precision Performance a highly recommended option for auto repair needs in Wilton, CT.