Precision Auto Body and Collision

Auto Repair StationsCaliforniaLos Angeles CountyHawthorneRosecrans Avenue
Los Angeles County . California
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- +1 310-676-9777
- www.precisionabc.net
- 3251 W, 3251 Rosecrans Ave, Hawthorne, CA 90250, USA
Operating Hours
Precision Auto Body and Collision Introduce
Precision Auto Body and Collision operates as a highly regarded and specialized entity within the "Auto Repair Stations" platform category. While the name might suggest a primary focus on selling auto parts, the vast majority of information available online indicates that Precision Auto Body and Collision is fundamentally an auto body repair and collision center. Their expertise lies in meticulously restoring vehicles to their pre-accident condition, focusing on structural integrity, aesthetic perfection, and paint matching. This distinguishes them from general mechanical repair shops or retail auto parts stores, as their core service is collision restoration, not the direct sale of individual auto parts over a counter to the public, though they do procure and utilize a wide array of parts in their repair processes.
As a premier auto body and collision center, Precision Auto Body and Collision maintains a sophisticated and highly equipped environment designed for precision work. Their facilities often feature state-of-the-art equipment crucial for modern vehicle repair. This includes:
- Advanced Frame Straightening Machines: Essential for realigning vehicle chassis to factory specifications after significant impact. Many use digital measuring systems like the Brewco Wolf Digital Measuring collision repair system for utmost accuracy.
- Computerized Paint Matching Systems: To ensure a flawless match with the vehicle's original finish, they employ advanced technology, often utilizing PPG Waterborne paint systems and Blowtherm Ultra 2000 Down-Draft Bake Spray Booths. This allows for meticulous attention to paint texture, gloss, and hue.
- Dedicated Work Bays: The workshops are typically spacious, clean, and well-organized, capable of handling a diverse range of vehicles, from everyday commuters to luxury, classic, and exotic cars.
- Comfortable Customer Areas: Understanding the stress associated with accidents, their facilities often include comfortable waiting areas and dedicated spaces for transparent consultation and estimates.
The operational environment emphasizes efficiency and quality control, ensuring that every stage of the repair process, from initial damage assessment to final detailing, meets stringent standards. The commitment to a pristine environment reflects their dedication to delivering a pristine finished product.
Precision Auto Body and Collision provides a comprehensive suite of services, primarily centered around restoring vehicles after damage. While they don't sell individual parts to the public, their services inherently involve the sourcing and integration of numerous auto components. Their key services include:
- Collision Repair: This is their core offering, encompassing everything from minor fender benders to extensive structural damage. They repair or replace damaged panels, bumpers, doors, hoods, and other body components.
- Auto Body Painting and Refinishing: Specializing in factory-matched finishes, they offer full vehicle repaints, panel repaints, and touch-ups, ensuring seamless blending and a showroom-quality finish. Their use of advanced paint systems like waterborne technology also highlights an environmental consciousness by reducing volatile organic compounds (VOCs).
- Dent and Scratch Repair: They handle all types of cosmetic damage, from small door dings and hail damage to deep scratches, utilizing both traditional methods and paintless dent repair (PDR) where appropriate.
- Frame and Unibody Straightening: Crucial for vehicle safety and performance, they expertly restore damaged frames and unibody structures to their original factory specifications.
- Auto Glass Replacement: Services include replacement of windshields, side windows, and rear glass damaged during a collision.
- Bumper Repair and Replacement: From minor cracks to severe damage, they repair and replace bumpers to restore both function and aesthetics.
- Full Auto Detailing: Many locations offer complimentary detailing services upon completion of repairs, returning the vehicle in immaculate condition, both inside and out. This often includes interior vacuuming, shampooing, glass cleaning, and exterior washing and waxing.
- 24-Hour Towing and Rental Car Assistance: To alleviate customer stress, many Precision Auto Body and Collision centers offer round-the-clock towing services for damaged vehicles and can assist with arranging rental cars.
- Insurance Claim Assistance: They work directly with all major insurance companies, guiding customers through the claims process, providing detailed estimates, and handling communication to ensure a smooth and hassle-free experience. Many are Direct Repair Program (DRP) facilities for leading insurers.
- Fleet Services: They often cater to commercial and government fleets, providing efficient and high-quality repairs to minimize downtime for business vehicles.
- Classic Car Restoration: Some Precision Auto Body and Collision locations have specialized expertise in restoring classic and vintage vehicles, demonstrating a high level of craftsmanship and attention to detail.
- Lease Return Services: Helping customers avoid penalties from leasing companies by addressing minor damages before vehicle return.
While their primary business is service, the "goods for sale" are the expertly repaired and restored vehicles themselves, which incorporate new or repaired auto parts as needed.
Precision Auto Body and Collision distinguishes itself through several key features that underscore their commitment to excellence:
- Highly Certified Technicians: A significant strength is their team of I-CAR Gold Class Certified technicians and often ASE Certified Master Automotive Technicians. This means their staff undergoes rigorous, ongoing training and possesses the highest level of knowledge and skill in collision repair, ensuring repairs meet or exceed industry standards. Many are also factory-certified for specific high-end brands like Mercedes-Benz, BMW, Porsche, and Audi.
- Lifetime Warranty: A hallmark of their confidence in their workmanship, many Precision Auto Body and Collision locations offer a lifetime warranty on their repairs for as long as the customer owns the vehicle. This provides unparalleled peace of mind.
- Quality Parts Usage: While not a retail parts store, they prioritize the use of high-quality, often OEM (Original Equipment Manufacturer) parts, or certified aftermarket equivalents, to ensure the integrity and longevity of the repair. They strive to negotiate with insurance companies to use OEM parts whenever possible, as highlighted by customer reviews.
- Customer-Centric Approach: Numerous testimonials praise their friendly, professional, and communicative staff. They focus on transparent communication, providing regular updates, detailed explanations, and exceptional service throughout the repair process. Customers frequently mention their honesty, accommodating nature, and willingness to "go above and beyond."
- Speed and Efficiency: Despite the complexity of collision repair, customers often commend Precision Auto Body and Collision for their timely completion of repairs, often delivering vehicles ahead of schedule without compromising quality. Their internal management systems, such as Mitchell RepairCenter, contribute to effective parts and production management.
- Insurance Liaison Expertise: Their ability to seamlessly handle insurance claims directly, including billing insurers, significantly reduces the burden on the customer, making the post-accident experience much less stressful.
- Precision and Quality Control: The name "Precision" is a testament to their operational philosophy. They emphasize restoring vehicles to "factory specifications" and ensuring "no evidence that there ever was" damage, showcasing meticulous attention to detail in every aspect of the repair.
Precision Auto Body and Collision's promotional strategies are largely built around their reputation for quality, reliability, and exceptional customer service. Key promotional elements include:
- Emphasizing Certifications and Expertise: Highlighting their I-CAR Gold Class and ASE certifications, along with OEM certifications for specific brands, is a powerful way to promote their technical prowess and build trust with potential customers.
- Lifetime Warranty Guarantee: This is a major selling point, providing a tangible assurance of quality and demonstrating their commitment to long-term customer satisfaction.
- Free Estimates: Offering free, no-obligation estimates encourages customers to visit their facility, allowing them to experience the professional environment and receive a clear understanding of the repair process and costs.
- Strong Online Reviews and Testimonials: Positive word-of-mouth is invaluable. Online reviews consistently praise their workmanship, customer service, and efficiency, serving as strong social proof. Customers frequently share stories of their cars looking "better than before" or "brand new."
- Insurance Company Partnerships: Advertising their direct relationships with major insurance companies simplifies the repair process for customers and implicitly promotes them as a trusted partner within the insurance network.
- Convenience Services: Promoting services like 24-hour towing, rental car assistance, and even complimentary pickup/delivery (in some locations) directly addresses customer pain points and enhances convenience.
- Before-and-After Showcases: While not explicitly stated, collision centers often use visual evidence of their work (photos or videos) to showcase dramatic transformations, which serves as a powerful promotional tool.
- Community Involvement (Implicit): By consistently delivering high-quality, reliable service over decades, they establish themselves as a trusted community staple, earning repeat business and referrals.
In essence, Precision Auto Body and Collision is not merely an "auto parts store" but a highly specialized "Auto Repair Station" that excels in comprehensive collision and auto body restoration. Their unwavering commitment to technical precision, top-tier customer service, and robust guarantees positions them as a leading choice for anyone in need of expert vehicle damage repair.
Precision Auto Body and Collision Photos
Precision Auto Body and Collision Location
Precision Auto Body and Collision Customer Reviews
I recently had the pleasure of bringing my Jeep into Precision Auto Body and Collision for some much-needed auto body repairs, and I couldn't be more impressed with the service and results. From start to finish, my experience was absolutely top-notch. First off, the customer service is exceptional. The team at Precision Auto Body was friendly, professional, and really took the time to understand the issues with my vehicle. They walked me through the entire repair process, explaining what needed to be done and giving me a clear estimate of costs and timeframes. I felt completely comfortable and confident that I was in good hands. The quality of the work they did on my Jeep is truly amazing. It’s like my car is brand new again! The attention to detail is impeccable—the repairs were flawless, and you can tell they really take pride in their craftsmanship. Not only did they fix the body work perfectly, but they also made sure everything was aligned and functioning properly. My Jeep looks better than I could’ve hoped for. What really stands out, though, is the level of care they put into their work. They completed the repairs within the estimated time, and my vehicle was ready exactly when they said it would be. I really appreciated how they kept me updated throughout the process, so I wasn’t left wondering what was going on. It was clear that they take their reputation seriously, and they care about delivering the best possible outcome for their customers. I will definitely be referring my friends and family to Precision Auto Body and Collision. Hopefully, I won’t need any more auto body work in the future (fingers crossed!), but if I do, I will absolutely be returning here. They’ve earned my trust, and I can’t recommend them enough. Whether you’re dealing with a small dent or a major collision, this is the place to go. They’re reliable, trustworthy, and do exceptional work—what more could you ask for? If you’re looking for a shop that truly delivers on quality and customer service, look no further than Precision Auto Body and Collision. Highly recommend!
Jan 28, 2025 · Hannah Jacqueline
Precision Auto Body and Collision was an absolute nightmare from start to finish. My insurance sent me here, and I deeply regret trusting them with my car. I first picked up my car right before New Year’s after they claimed the repairs were done. Immediately, I noticed multiple issues: The front driver’s side made a loud squeaking noise when turning or driving over bumps. The headlight was poorly installed, with visible gaps around the hood panel. A weld in the frame was left unsealed and unpainted, and it had already started rusting. The hood struts made noise, and the owner sprayed WD-40 on them because he had difficulty opening the hood. I brought the car back on January 6th to address these issues. On January 17th, I visited the shop after they told me the car was ready. However, I noticed the headlight still looked poorly installed, and the rusting weld still hadn’t been addressed. I returned the next morning (January 18th), and they took the car apart. I pointed out that the headlight was a poorly remanufactured part and that the weld still needed proper sealing and paint. The owner asked me to leave the car and promised to fix everything. On January 21st, I picked up the car again. The headlight and weld seemed fixed, but the squeaking noise was still there. While inspecting the car, I realized the hood no longer stayed open—something that had worked perfectly fine before the accident. I went back to the shop immediately and test-drove the car with one of their employees, who confirmed the squeaking noise. However, the owner dismissed it, claiming it was “just the brakes,” even though his employee disagreed. When I showed the owner that the hood wouldn’t stay open, he was standing next to me, grabbed the hood as it was shutting, and slammed it as hard as he could. Then he started yelling at me in front of my wife and son. To make matters worse, they told me the rental car would be covered, but I’m now being charged $96. Precision Auto Body and Collision is completely unprofessional, careless, and rude. If you want your car repaired correctly and to avoid unnecessary stress, avoid this place at all costs. I wouldn’t trust them to fix a toy car, let alone a real one.
Jan 21, 2025 · Eliseo Roman
The owner Hovak was so professional and courteous, and extremely diligent I had a great experience . The facility was clean and well-organized, which made me feel confident in their services. They replaced my door and painted my bumper and the best part about it is when I got my car back it was detailed aswell. I’m extremely pleased with my service! I’ve taken my car to this body shop about three times already unfortunately but, fortunately I was in good hands and well taken care of thank you for your amazing service!
Oct 22, 2024 · Darline
I would like to thank Hovik (the direct manager) and his entire staff, from the moment I entered the shop I was greeted with a smile and they listened to my concerns and walked me through the entire process of filing my claim. When I picked up my car it looked brand new! It felt like I got to the dealer to pick up my dream car all over again and it reminded why you picked that car. If you want a body shop you can feel THAT SAME INITAL FEELING and feel acknowledged and not just 1 more customer come to this place! I will never forget such a great experience :) I will recomen them 100%
Oct 23, 2024 · Monica Ramirez
I took my Toyota Tundra to this place because they almost got 5 stars. After two weeks, I was called to pick up my truck, and they said it was ready, but after I inspected my truck, parts were missing. It took them 6 more days to get it done. They should pay more attention to those details before they call the client stating it's ready.
Jul 29, 2024 · Manuel Correa
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