Plaza Service Center

Plaza Service Center ico

(89 reviews)

Auto Repair StationsWest VirginiaHarrison CountyBridgeportLodgeville Road

Harrison County . West Virginia

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Plaza Service Center Introduce

Located at 109 Lodgeville Rd, Bridgeport, WV 26330, USA, Plaza Service Center stands as a reputable establishment within the "Auto Repair Stations" category, providing a full spectrum of automotive services and parts for local users. This center has garnered a strong reputation for its dedication to customer satisfaction and dependable service. You can reach them by phone at (304) 842-4619 or +1 304-842-4619.

Environment and Facilities

While a detailed description of the current internal aesthetics isn't explicitly available, common characteristics of professional auto repair stations often include a well-organized and clean workshop environment. A key aspect of such facilities is typically a dedicated office space that often includes a comfortable waiting room for customers, along with clean restroom facilities. A well-equipped service center, like Plaza Service Center, is designed for efficiency, often boasting multiple service bays to accommodate various vehicles and minimize customer waiting times. High ceilings and durable flooring are typical features, built to withstand the demands of automotive repair work and to support a diverse range of vehicle types, from passenger cars to heavier-duty trucks.

Comprehensive Services Offered

As an "Auto Repair Station," Plaza Service Center is equipped to handle a wide array of vehicle maintenance and repair needs. While specific details on every service are not provided, customer testimonials indicate a strong capability in addressing significant vehicle issues. For instance, the center has successfully performed work on a "3500 GMC turbo diesel," suggesting expertise in handling larger vehicles and specialized diesel engines. Another customer review highlights plans to bring a second vehicle in for "brake work," which strongly implies that comprehensive brake services, including inspection, repair, and replacement of components, are a core offering. In a general sense, auto repair stations typically offer services such as oil changes, tire services (including rotation, balancing, and repair), diagnostic services for various vehicle issues, engine repairs, transmission services, electrical system diagnostics and repair, suspension and steering work, air conditioning system maintenance, and preventative maintenance check-ups. Given the positive customer feedback, it's reasonable to infer that Plaza Service Center provides a broad range of these essential auto repair and maintenance services to keep vehicles running smoothly and safely.

Distinctive Features and Customer Experience

What truly sets Plaza Service Center apart, according to customer reviews, is its commitment to exceptional customer service and trustworthiness. Jolene, a named individual within the team, receives particular praise for her responsiveness and professionalism. Customers highlight her ability to schedule vehicles quickly and ensure that work is completed on time, or even ahead of schedule. This efficiency is a significant feature, demonstrating a streamlined operational process and a respect for customers' time. Another highly valued characteristic is the transparency and honesty in pricing. Customers explicitly mention not having to "worry about price gouging or being taken advantage of," which speaks volumes about the integrity of the business. The center's willingness and capability to work with "aftermarket warranty" providers, as evidenced by a smooth and immediate payment from Proguard, further underscore their professionalism and commitment to convenience for their clients. This ability to navigate warranty claims effectively adds a layer of convenience and peace of mind for vehicle owners. The consistent theme across reviews is reliability and the sense of being able to trust the team with their vehicle's needs, whether it's routine maintenance or more complex repairs.

Promotional Information and Customer Testimonials

While no explicit "promotional offers" are directly stated, the powerful testimonials from real customers serve as the most compelling form of promotion for Plaza Service Center. The glowing recommendations from satisfied clients are invaluable in attracting new business. For example, one customer enthusiastically states, "I really would recommend this service center!! they did great work on my 3500 GMC turbo diesel.. will keep this updated since I have another vehicle I plan to take to them for some brake work." This not only highlights successful past work but also indicates repeat business and continued trust. The sentiment of another reviewer, "Great customer service from Jolene! They are reliable & trustworthy. You don’t have to worry about price gouging or being taken advantage of. I highly recommend using them!" directly addresses common concerns of vehicle owners, emphasizing honesty and fair dealing. These reviews collectively convey that Plaza Service Center prioritizes customer satisfaction, delivers on its promises, and maintains a high standard of work, making it a highly recommended choice for auto repair and parts in the Bridgeport, WV area. Their dedication to timely service, transparent pricing, and the ability to work with aftermarket warranties contribute significantly to a positive customer experience, effectively promoting their services through word-of-mouth and positive online reputation.

Plaza Service Center Photos

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Plaza Service Center Location

Plaza Service Center Customer Reviews

I had great service from them Jolene's great! She got me in as quickly as possible and they used my aftermarket warranty, which was Proguard who paid them immediately so kudos to Jolene and her whole team. she scheduled my vehicle and got it done when they said it would be actually a little ahead of time Amazing!! they did a great job. I really would recommend this service center!! they did great work on my 3500 GMC turbo diesel.. will keep this updated since I have another vehicle I plan to take to them for some brake work.

Jun 19, 2023 · M D

Great customer service from Jolene! They are reliable & trustworthy. You don’t have to worry about price gouging or being taken advantage of. I highly recommend using them!

Mar 12, 2024 · Whitney Moore

After trying to find a good auto place, these people were honest with me. They suggested that I go for a new car, it'll be too much to repair. Every other car place I've been to just flat out refuses and won't explain why. These people here explained the situation to me and were honest with me. They're not rigging me to get money. If you want the honest people, definitely go here.

Aug 02, 2023 · Lael Matthews

I would rate ZERO! scheduled an appointment 3 weeks in advance. When I called I explained to the lady the rear passenger side window switch stopped working but all the switches up front worked. So my appointment came finally and I waited 20 min after I walked in for them to come back and tell me I needed to get the parts from kia or junkyard. Also charged me 50 dollars for telling me that I guess. The lady was rude and didn't even give me my keys to my car. She was to busy leaving after I paid my money to yell around orders to people in the shop.

Aug 03, 2023 · Chil1pill5 _

As always, quick, dependable service. If they quote you a price, more than likely they'll come in very close to that number. That's been my experience anyway. Once they get your car in, they're pretty quick to turn it around, but sometimes you have to wait a few days to get an appointment. Not a complaint, you just need to be aware.

Sep 07, 2021 · Shane Fisher