PK Auto Care

PK Auto Care, located at 228 Teaneck Rd, Teaneck, NJ 07666, USA, operates as an "Auto Repair Station," providing a combination of automotive services and likely some goods for sale. It appears to function as a dual entity, potentially including a gas station alongside its repair services. You can reach them at (201) 254-9357 or via mobile at +1 201-254-9357.

The **environment** at PK Auto Care, as depicted by customer reviews, presents a dual nature. It encompasses both a gas station component and an auto repair shop. The gas station aspect suggests an outdoor area with fuel pumps, which can be busy, especially during peak hours, as indicated by one customer's experience at 7:47 in the morning. This part of the environment is susceptible to common gas station issues, such as attendant attentiveness and fuel pricing. The auto repair shop segment, which is where the core "Auto Repair Stations" services are provided, would typically include a garage area with bays for vehicle work, diagnostic equipment, and a waiting area for customers. The positive review, which praises the "shop and the shop owner," suggests that the repair environment itself is conducive to clear communication and customer satisfaction. However, the negative review concerning the gas station attendant's conduct and the associated damage points to potential inconsistencies in service quality across different facets of the business. The overall environment, therefore, can be perceived differently depending on which service element a customer interacts with. The location on Teaneck Road implies a presence within a potentially busy commercial area, offering convenience for local residents and commuters.

As an "Auto Repair Station," PK Auto Care offers a range of services essential for vehicle maintenance and repair. While specific details on their full menu of services are not explicitly provided in the reviews, the positive feedback about the "shop and the shop owner" explaining "everything in detail to me about the parts and labor" strongly suggests that they perform general auto repair work. This would typically include services such as **vehicle diagnostics**, routine **maintenance** (e.g., oil changes, fluid checks), **brake services**, **tire services** (repair, rotation, sales), **engine repair**, and potentially other mechanical and electrical system repairs. The discussion of "parts and labor" further confirms their role in comprehensive automotive service. Beyond the repair shop, the negative review explicitly mentions the presence of a **gas station**, indicating that they also provide fuel sales. While the gas station experience was negative for one customer, its presence means PK Auto Care offers the convenience of fueling up alongside potential automotive repairs. The overall service offering is geared towards providing essential car care and fuel for daily driving needs.

Several **features** can be deduced from the provided information about PK Auto Care. A key feature, highlighted by a positive customer, is the **transparency and detailed explanation of services**, including "parts and labor," provided by the shop owner. This level of clarity fosters trust and customer satisfaction. The **owner's personal involvement** and ability to effectively communicate with customers are also significant features, contributing to a positive experience for those seeking repairs. The combined nature of an **auto repair shop and a gas station** offers convenience to customers who might need both fuel and repair services at one location. However, it's critical to note the contrasting feedback on customer service and professionalism. While one reviewer praises the shop owner's professionalism, another severely criticizes the gas station attendant's behavior, highlighting a potential inconsistency in service quality across different operational areas. The "outrageous" gas prices mentioned in the negative review, compared to local competitors, if accurate, could be a notable feature from a pricing perspective that might deter some customers for fuel purchases. The long-standing nature of the business, if it has been operating for a significant period, could also be a feature that implies experience and an established presence in the community.

Based on the given customer reviews, there is no explicit promotional information such as specific deals, discounts, or loyalty programs for PK Auto Care. For businesses like this, **word-of-mouth referrals** often serve as a primary promotional tool, particularly when the service is positive, as seen in the recommendation to "friends and family." The positive review itself acts as a form of organic promotion, highlighting the shop owner's helpfulness and detailed explanations. Conversely, the negative review, with its strong warning to "never coming here again," acts as significant negative publicity, which could impact future customer acquisition. The pricing of gas, if truly "outrageous" compared to local competitors, implicitly promotes other gas stations in the area. For current promotional offers or specific details on services, it would be necessary for local users to contact PK Auto Care directly at (201) 254-9357 or +1 201-254-9357. Any promotions, such as seasonal specials on repairs or discounts on specific services, would likely be communicated in-store or upon inquiry.