Performance Truck And Diesel

Auto Repair StationsCaliforniaKern CountyBakersfieldFruitvale Avenue
Kern County . California
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 661-395-0882
- www.performancetruckanddiesel.com
- 2429 Fruitvale Ave Suite 3, Bakersfield, CA 93308, USA
Operating Hours
Performance Truck And Diesel Introduce
Performance Truck And Diesel, located at 2429 Fruitvale Ave Suite 3 in Bakersfield, California, operates as a dedicated auto repair station with a specialization in trucks and diesel vehicles. As a member of the "Auto Repair Stations" platform category, Performance Truck And Diesel provides essential services for maintaining and repairing these types of vehicles. Based on the available customer reviews, key aspects of their operation include their diagnostic capabilities, the integrity of their service, the efficiency of their work, and their commitment to customer satisfaction. This introduction aims to provide local users with a detailed understanding of what Performance Truck And Diesel offers, drawing insights directly from the experiences of their customers.
The primary services offered by Performance Truck And Diesel revolve around the repair and maintenance of trucks and diesel engines. One customer's experience highlights their diagnostic service, where they accurately identified a relatively simple issue (needing to charge batteries and bleed fuel lines) on a 2004 RAM 5.9 Cummins after a lift pump replacement. This suggests a competent understanding of diesel systems and a thorough approach to troubleshooting. It is reasonable to infer that they offer a range of other services typical of a truck and diesel repair shop, such as engine repair, transmission service, brake work, electrical system diagnostics and repair, and general maintenance specific to diesel engines and heavy-duty trucks. Their specialization likely equips them with the knowledge and tools necessary to handle the unique complexities of these vehicles.
The environment at Performance Truck And Diesel appears to be customer-focused and professional. One review specifically commends Theresa at the front desk for being "very sweet and so helpful," indicating a welcoming and supportive front-office environment. The mention of Nick, who "got our truck done quick and kept us informed throughout the process," suggests a service-oriented approach where communication with customers is prioritized. Furthermore, the overall impression from both reviews is that "everyone there was incredibly nice," pointing to a positive and friendly atmosphere within the shop. This can significantly enhance the customer experience, making individuals feel more comfortable and confident in the service they are receiving.
Several notable features of Performance Truck And Diesel emerge from the customer feedback. Foremost among these is their honesty and integrity in service. The first reviewer explicitly praised the owner, Lyle, for treating customers "fair and respectful" and for not taking advantage of a situation where they could have charged for extensive unnecessary diagnostics. This level of ethical conduct is a significant differentiator and builds trust with customers. The reviewer even stated that it is "hard to find a good honest place like this anymore," underscoring the perceived rarity and value of this trait at Performance Truck And Diesel.
Another key feature is the efficiency of their service. Nick is credited with getting a truck "done quick" while also keeping the customer informed. This suggests a balance between timely service and thorough communication, ensuring that customers are not only back on the road promptly but are also aware of the progress and any findings related to their vehicle. This efficiency can be particularly crucial for truck owners who rely on their vehicles for work and need minimal downtime.
The positive and helpful demeanor of the entire team is also a significant feature. Both reviews highlight the friendliness and helpfulness of the staff, from the front desk to the service technicians. This contributes to a positive overall experience and fosters a sense of trust and satisfaction among customers. When dealing with vehicle issues, which can often be stressful, encountering a friendly and supportive team can make a significant difference in the customer's perception of the service.
Promotional information is not explicitly mentioned in the provided customer reviews. Auto repair shops sometimes offer promotions such as discounts on specific services, seasonal specials, or introductory offers for new customers. Given the positive feedback regarding their fair pricing and honest service, it is possible that their standard pricing is already competitive within the Bakersfield area. Local users interested in any potential promotions should contact Performance Truck And Diesel directly to inquire about current offers.
The two available customer reviews provide strong positive endorsements for Performance Truck And Diesel. They highlight the honesty and fairness of the business, the efficiency of their service, the helpfulness and friendliness of their staff, and their competence in diagnosing and resolving vehicle issues. These testimonials serve as powerful indicators of the quality of service that local users can expect. The fact that one customer specifically recommends them and another expresses high satisfaction ("Awesome service!") further reinforces their positive reputation within the community.
For local users in Bakersfield, CA, who own trucks or diesel vehicles and are seeking a reliable and trustworthy auto repair station, Performance Truck And Diesel, located at 2429 Fruitvale Ave Suite 3, appears to be an excellent choice. Their phone number is (661) 395-0882 or +1 661-395-0882. The positive customer feedback suggests that they can expect honest diagnostics, fair treatment, efficient repairs, and a friendly and helpful service experience. Whether it's routine maintenance or more complex repairs on your truck or diesel vehicle, Performance Truck And Diesel seems well-equipped to handle your needs with professionalism and integrity.
In conclusion, Performance Truck And Diesel in Bakersfield, CA, has established a positive reputation for their honest and fair service, efficient repairs, and friendly staff, particularly in the realm of truck and diesel vehicle maintenance and repair. The customer testimonials serve as strong recommendations for local users seeking a trustworthy auto repair station that prioritizes integrity and customer satisfaction. While promotional information is not available, the inherent value of their honest and reliable service is clearly evident in the experiences shared by their customers.
Performance Truck And Diesel Photos
Performance Truck And Diesel Location
Performance Truck And Diesel Customer Reviews
I had my 2004 RAM 5.9 Cummins towed there after I replaced my lift pump and not starting. They diagnosed and only found that i needed to charge the batteries and bleed the lines. They could have easily charged me several hours to diagnose but did not take advantage of me. Lyle is a great business owner that really treats customers fair and respectful. Hard to find a good honest place like this anymore. I highly recommend these guys.
Dec 14, 2024 · Randy
Awesome service! Theresa at the front desk was very sweet and so helpful. Nick was awesome He got our truck done quick and kept us informed throughout the process. Everyone there was incredibly nice. Highly recommend them!
Sep 05, 2024 · Bailey
I called this company with a question about new smog laws for motorhomes. I spoke with Theresa who helped me and answered my questions. I spoke with her several times and she was always so friendly and helpful and got my issues resolved. This best customer service I’ve received in years.
Aug 27, 2024 · Cathy Mcdonel
What great place. Super helpful, Extremely professional and knowledgeable! 100% recommend for your diesel repair!
Nov 08, 2024 · Michael Southworth
I needed to eliminate the muffler and exhaust on my Ford F550 and install it on the side of the utility box in a vertical position, like on a big rig. Jimmy quoted me $985.00 with parts and labor. He gave me the quote verbally. Said it would be ready the next day on Tuesday, he didn't finish until Thursday. He called me and said it was ready I asked him for my total and told me $892.51 for parts and $1,275.00 for labor taxes included for a total of $2,265.70 I asked him "why"? he said because he had to order another muffler clamp. Well that's probably only worth $35.00. This guy will rob you if he verbally gives you a quote and he never called me to ask for approval on the increase of the initial quote. Jimmy is a thief inside a shop robing customers. also he didn't write how many hours he charged me for labor on my invoice. I didn't want to argue with him because I was recovering from a hernia surgery and that's why I took him the job. I'm taking this complaint to the BUREAU OF AUTOMOTIVE REPAIR. And he didn't finish the job with the parts he quoted me for because he couldn't find a heat heatshield to cover the muffler. I ended up spending $300.00 more buying it elsewhere. I went from a verbal quote of $985 to spending $2,565.70 DO YOURSELF A FAVOR AND STAY AWAY FROM THIS PLACE. google should give us an option of ZERO STARS
Apr 13, 2022 · Gustavo Gonzalez
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