Pep Boys

Auto Repair StationsNew YorkSuffolk CountyCentereachMiddle Country Road
Suffolk County . New York
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- Intro
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- +1 631-588-3128
- pepboys.com
- 2196 Middle Country Rd, Centereach, NY 11720, USA
Operating Hours
Pep Boys Introduce
For vehicle owners in Centereach, New York, and the surrounding Long Island communities, Pep Boys at 2196 Middle Country Rd, Centereach, NY 11720, USA, represents a multifaceted automotive resource. Operating as a well-established "Auto Repair Station" that also functions as a prominent auto parts store, Pep Boys offers a convenient, one-stop solution for both automotive service needs and the direct purchase of parts and accessories. This dual capability makes it a versatile destination for DIY enthusiasts and those requiring professional maintenance alike.
As an "Auto Repair Station" combined with an auto parts store, Pep Boys uniquely positions itself to serve a broad range of customer needs. On one hand, it provides expert automotive repair and maintenance services, addressing common vehicle issues and ensuring roadworthiness. On the other, it offers a vast inventory of car parts, tires, batteries, and accessories for customers who prefer to perform their own repairs or customize their vehicles. This integration of service and retail under one roof simplifies the automotive care process, allowing for immediate access to necessary components for repairs being performed on-site or for customers doing their own work. The "goods for sale" are extensive, ranging from basic maintenance items like oil and filters to more specialized parts and performance accessories.
The environment at this Pep Boys location, as described by customer reviews, emphasizes convenience, efficiency, and a friendly atmosphere. The waiting room is noted as "nice little" and equipped with amenities such as restrooms and coffee from a Keurig, making the wait more comfortable for customers. Despite being located on a "really busy" Middle Country Road, the shop is designed to manage traffic effectively, with a clear instruction to "turn into the side road to enter the front entrances." This indicates a practical layout designed to handle a high volume of vehicles and customers. The staff contributes significantly to the environment, described as "super chill and friendly" and "super nice," greeting customers as they arrive. This friendly and approachable demeanor helps create a welcoming atmosphere even in a bustling service center. The overall impression is one of a well-organized and customer-focused facility, despite the inherent busyness of its location and services.
The range of services offered by Pep Boys is comprehensive, catering to a wide array of vehicle maintenance and repair needs. These typically include: New York state inspections, which are essential for vehicle legality and safety; a variety of oil change services (conventional, synthetic blend, full synthetic); tire sales, mounting, balancing, rotation, and repair; brake services (inspection, pad and rotor replacement, fluid flush); battery testing and replacement; air conditioning system diagnostics and repair; fluid services (transmission, power steering, coolant); engine diagnostics and repair; suspension and steering services; and other general automotive maintenance. The ability to perform services "ASAP" and quickly, as demonstrated by the 10:30 a.m. appointment turning into an 11:00 a.m. departure for a state inspection, highlights their commitment to efficiency. Furthermore, as an auto parts store, they also sell: auto parts for various makes and models, tires from leading brands, car batteries, automotive chemicals, tools, and vehicle accessories.
Several key features distinguish this Pep Boys location and contribute to its appeal. Firstly, its convenience and accessibility are paramount. Being open on a Sunday and allowing for online appointments, even on short notice, makes it incredibly accessible for customers with busy schedules. The quick turnaround times for services like state inspections and oil changes are a significant advantage. Secondly, the friendly and accommodating staff are consistently praised. The "super chill and friendly" nature of the team and their proactive greetings create a positive customer experience, making visits less stressful. Thirdly, the integrated model of service and retail means customers can often get their vehicle serviced and purchase necessary parts or accessories in one visit, saving time and effort. This comprehensive approach is particularly beneficial for those looking for a full solution. Lastly, the focus on straightforward service and addressing specific customer needs, as noted by the staff who "listened to my needs," emphasizes their commitment to practical and efficient solutions for common automotive problems.
For local users in Centereach, Pep Boys at 2196 Middle Country Rd is a versatile and reliable option for their automotive needs. While specific, ongoing promotional information is not detailed in the provided customer reviews, Pep Boys, as a national chain, consistently offers a variety of promotions. These often include discounts on: oil change services (e.g., 'X' dollars off, or specific price points for different oil types), tire purchases (e.g., 'buy 3, get 1 free' or rebates), brake service specials, and discounts on specific parts or accessories. Customers can typically find these promotions on the official Pep Boys website, through email newsletters, or local circulars. It is always advisable for potential customers to call the Centereach location directly at (631) 588-3128 or +1 631-588-3128 to inquire about any current deals, schedule an appointment, or confirm the availability of specific parts. Given the positive feedback on their efficiency and friendly staff, this Pep Boys location offers a practical and accessible choice for routine vehicle maintenance, inspections, and parts acquisition in the Centereach area.
Pep Boys Photos
Pep Boys Location
Pep Boys Customer Reviews
10/10 will be coming again for every problem! All the guys there are super chill and friendly! Although I did not get any emotional support it is a garage so it’s not like I was expecting it lol owning an Isuzu Rodeo was a bad choice I just have to live with :3
Mar 19, 2025 · Bug Rowehl
I needed a New York state inspection. ASAP. It's 10:00 a.m. on a Sunday. Who is even open? Well pep boys is open for sure! I went online and made a 10:30 a.m. appointment. Got there 10:25. Had me out the door at 11:00. Three people waiting ahead of me every day was filled .one car outside. Another woman came in for an oil change and some wipers. It's a nice little waiting room. Restrooms right there. Had some coffee if you wanted it from the Keurig. One of the mechanics walking out greeted me as I walked up. Super nice. Greeted other people as I walked in as well. Not much else to ask for. just straightforward. Thanks for getting this done! If you have a newer car this is a breeze. I have a new car so no warning lights nothing to worry about just in and out. One thing to note if you're coming here for the first time turn into the side road to enter the front entrances blocked off to the road cuz it's so busy It's really busy The car is by here on Middle country Road .You can hear them when you're waiting with wiz wiz wiz wiz wiz wiz wiz wiz. Give you something to look out as cool cars go by for sure if you're not looking at your phone.
Apr 28, 2024 · pd speh
I special ordered my tires at this PepBoy's service center, expected to have them on Wednesday morning. The tires arrived a day early, and they called me to come in sooner if I wished. That's good service. When I installed the tires, it was smooth, and easy. Thanks, Pep Boys!
Apr 09, 2025 · Dianna Petty
I had an incredibly disappointing experience at Pep Boys in Centereach. I originally scheduled an appointment for Thursday, 3/13/25, at noon. After dropping off my car, the clerk informed me they didn’t have the necessary tools and asked me to return the next day. I was understanding and agreed. On Friday, I brought my car back, and they replaced the headlamp. However, by Saturday night, I noticed the headlamp was already not working. I returned on Sunday to have the issue addressed. Instead of helpful service, I was met with complete arrogance and incompetence. A young, unprofessional employee dismissively told me that they had replaced the bulb and that I might need to take my car to the dealership for reprogramming. I asked a reasonable question: If this was the case, why wasn’t I informed beforehand? I could have taken my car directly to the dealership and saved time and money. His response? “I wasn’t here, it’s not my problem.” That level of customer service is unacceptable. When I pointed it out, instead of handling the situation professionally, this employee became aggressive, cursing and even flipping me off like an immature teenager. Yes, I was frustrated—rightfully so—but instead of trying to help calm me down and actually solve the issue, he made the situation worse with his unprofessionalism. This level of incompetence and disrespect is inexcusable. I won’t be returning, and I wouldn’t recommend this location to anyone who expects professionalism and basic customer courtesy.
Mar 16, 2025 · Victor Mendes
I needed an oil change and inspection. In the past it always cost me a small fortune for things ”I needed” to take care of. Pep Boys of Centereach were honest and charged me exactly what I went in for. They also advised of things I would need in the near future. Thank you again for your honesty.
Apr 20, 2025 · Cathy Padro
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