Pep Boys

Able to get an appointment in less than 24 hours. Excellent customer service from the time I arrived to the desk, to the car service and costs, to the short wait time. I appreciate businesses who don't try to fix things that aren't broken and explain things clearly. Will definitely return for any car maintenance and services

Feb 10, 2025 · Gillian Davis

I wanted to express my gratitude towards the great customer service from Ricardo. He really is representing this company well. Most of the time when you deal with customer service reps, you don’t get the quality service that you expect but Ricardo definitely goes above and beyond. Thank you, Ricardo for your awesome service. I wish every employee was like you.

Feb 03, 2025 · Johnathan Groves

Their service was so good and very detailed! My tire got stabbed and they not only help put on the new tire but rotate the tire. The manager and the staff also help check on the sound came from the car and make sure the suspension is tight and safe. They care about your safety even after their operating hours! Thanks for all your hard work !

Dec 16, 2024 · 李冠儀

I am a repeat customer at the Crenshaw location. Lupe is my go to technician, Louis, Myron the Manager and Ricardo are all amazing, honest and will take care of you. I needed back brakes for my Honda Civic. I called the store and Ricardo was able to make an appointment for the next day. I arrived for my appointment and was immediately greeted by Lupe who asked questions and wrote up my service order and assured me that he would take care of the inspection and whatever repairs were required. Louis called me with the estimate and Lupe finished the job on time. The cost was less than the dealer quote and came with a warranty. The team at the Crenshaw location are honest, nice and respectful. Thank you gentlemen!

Jan 25, 2025 · iee1992

Myron and Ricardo were great. This is the third time I’ve been for tire service either replacement or patch. And I’ve always gotten great service. This time was even better than I could have expected, I found a screw embedded in a tire but it hadn’t lost pressure yet, drove to them and after removing the screw they tested the tire and confirmed it hadn’t been punctured yet. They did not charge me for anything even after having to go through the trouble of testing my tire for leaks

Nov 19, 2024 · Baren Titus