Peace of Mind RV

This is probably the 2nd time I’ve ever left a review. I’m not that kind of guy… but We called this company because we had a leak at the A/C seal and a leak at our Kant leak panel. We also wanted our A/C’s to be serviced. When the tech got here, he spent more time talking about the problems than fixing them. The roof still leaked after he left, and the leak at the panel was fixed but he just moved the leak down the line. Something went wrong while he was working on it (saw water gushing out of our basement). We were slapped with a 500 dollar bill, 85 per hour plus service fee. 85 an hour seemed like a lot for level of skill and knowledge. He came without tools which was fine, I understood the circumstances that truck was in shop and didn’t mind lending them, but also came out without coil cleaner when he knew he’d be servicing AC. We paid for the time he waited on someone to bring coil cleaner and the time it took for me to find tools. There were zero billing accommodations for how unprepared he was. And again, nothing fixed. We called and he came back out. He DID fix the roof leak on the second visit and he was “pretty sure” he fixed the plumbing issue. He didn’t fix that on second visit either. We tried to be gracious and reasonable, extend multiple chances and plenty of time to make this right. The tech is a nice kid. He was apologetic when he came out the second time. They did want me to pay again for that second visit. I refused to pay for anything more than materials since it should have been fixed first time around. Hope this helps someone out.

Nov 27, 2023 · Ryan Vincent

We are so thankful to Peace of Mind RV for helping us solve an ongoing battery issue that no one back in Colorado could fix for us. What we appreciated the most was that they were not only concerned with what the problem was but what was CAUSING the problem. It's so hard to find a great RV repair shop these days that we feel blessed to have found this shop!

Feb 06, 2024 · Rachel Quinn

Drive past this place all the time. It looks like a rv junk yard not a repair center

Oct 21, 2024 · Huck

Sent inexperienced son had to borrow my tools broke a hose Sent me to find part and said I put it in when it came in. Then charged service charge plus hours his son talked about whatever

Jun 21, 2024 · William Gaul

Thank you so much! We are currently in Camden and had to get a service call for our furnace. Great service, very personable, and rates were right on!

Nov 30, 2022 · Kala Mccaig