PBS Truck Parts

PBS Truck Parts, operating under the full name "Power Brake and Spring Service" in its historical context, is a significant and well-established entity within the "Auto Repair Stations" platform category. While their name prominently features "Truck Parts," they are far more than just a retail parts store. PBS Truck Parts functions as a comprehensive solution provider for heavy-duty, medium-duty, and light-duty commercial vehicles, offering an extensive inventory of parts alongside specialized repair and maintenance services. With multiple locations across Northern Indiana and into Michigan, they serve as a critical resource for fleet owners, truck operators, and maintenance professionals seeking reliable parts and expert service.

The environment at PBS Truck Parts locations is designed to be highly functional and efficient, catering specifically to the needs of the commercial vehicle industry. You would typically find large, well-organized warehouses stocked with a vast array of truck and trailer components. The retail counter areas are set up for quick and knowledgeable assistance, with staff who possess a deep understanding of truck parts and their applications. For locations that include service centers, such as their South Bend facility with a drive-in service center, the environment extends to robust repair bays capable of accommodating large trucks and trailers. These shops are equipped with specialized tools for heavy-duty work, including full spring shops and specialty brake shops. The atmosphere is professional and business-oriented, focused on minimizing downtime for their clients. The company prides itself on a culture rooted in family values, maintaining a sense of pride, integrity, and respect that dates back to its founding in 1952. This blend of extensive inventory, specialized service facilities, and a customer-centric ethos defines the operational environment of PBS Truck Parts.

The services offered by PBS Truck Parts are exceptionally broad and tailored to the commercial vehicle sector. Their primary service is the supply of a full line of commercial parts for the repair, replacement, and maintenance of fleets. This includes, but is not limited to, a vast inventory of:

• **Brake Components:** Ranging from brake pads, rotors, calipers, drum brakes, and miscellaneous brake hardware to air disc brakes and custom brake relining. They hold a unique position as one of the few providers offering in-house custom brake relining and bonding for any size job, including bonded or riveted applications.
• **Suspension Parts:** Including leaf springs, shock absorbers, control arms, and other components for heavy-duty and light-duty truck suspensions. Their South Bend shop operates a full spring shop, indicating a high level of specialization in this area.
• **Drivetrain/Driveline Components:** Such as thermal switches, stacks, and various driveline parts essential for power transmission.
• **Lighting and Electrical Systems:** A comprehensive range of lighting products, wiring, and other electrical components for trucks and trailers.
• **Body & Cab Parts:** Including hinges, shock absorbers, and various other components for the truck body and cab.
• **Utility Trailer Parts:** A dedicated section for parts specific to utility trailers.
• **Engine Parts:** Components that make up the engine, including pistons, crankshafts, and gaskets, aimed at enhancing performance and reliability.
• **Transmission Parts:** Components that facilitate gear shifting, including clutches and gears.
• **Other Essential Components:** Such as air governors, charge air cooler hoses, elbows, nylon tubing, and more.

• **Custom Brake Jobs:** Leveraging their unique in-house relining capabilities.
• **Brake Hose Assembly:** Custom-made hydraulic brake hoses.
• **Drum and Rotor Resurfacing:** Ensuring optimal braking performance.
• **Flywheel Grinding:** For smooth clutch engagement.
• **Pressure Washer Repair:** A unique offering that speaks to their diverse mechanical capabilities.
• **Truck and Trailer Repairs:** Covering personal or fleet repairs, including brake service, air spring maintenance, oil changes, and inspections.

Several key features distinguish PBS Truck Parts and contribute to its status as a leading provider in the commercial vehicle parts and service industry. A paramount feature is their **extensive inventory and multiple locations**. With 5 locations across Northern Indiana (South Bend, Elkhart, Rochester, Gary) and 2 in the Detroit Metro Market (Sterling Heights, Romulus), they are strategically positioned to provide fast delivery and immediate access to a vast array of parts, minimizing downtime for their customers. This wide geographic footprint ensures convenience and rapid supply. Secondly, their **long-standing history and family ownership** (since 1952, originally as Power Brake and Spring Service) instill a deep sense of trust and reliability. This longevity speaks to their adaptability and consistent quality over decades. Thirdly, their **specialized in-house services**, particularly custom brake relining and their full spring and specialty brake shops, set them apart from general parts distributors. This allows them to offer unique solutions and expert repairs that many competitors cannot. They pride themselves on supplying "genuine HD brands from manufacturers you know and trust," emphasizing their commitment to quality parts that they confidently stand behind. Furthermore, their focus on being a "problem solver" for their customers, by supplying the right answers and the right part for the job, highlights a strong customer-centric approach. They also offer competitive pricing, ensuring that customers receive unbeatable value and service. The development of a mobile app for checking inventory reflects their adoption of modern technology to enhance customer convenience and efficiency.

In terms of promotional information, PBS Truck Parts emphasizes its comprehensive offerings, extensive experience, and commitment to customer satisfaction. Their overarching mission statement, "Problems Solved . . . Promises Kept," serves as a central promotional theme, assuring clients of their dedication to effective solutions and reliable service. They actively promote their **multiple convenient locations** across Indiana and Michigan, highlighting their ability to provide fast delivery and access to parts. Regular **monthly flyers** are a key promotional tool, showcasing special offers and new product arrivals, which customers can access through their website or by signing up. They leverage their history, emphasizing "over 68 years of experience" and their roots as a family-run company serving customers with pride, honesty, and respect. Promotions often highlight their vast inventory and the availability of genuine heavy-duty brands, reinforcing the quality and breadth of their product line. For their service centers, they promote their specialized capabilities in suspension and steering, custom brake jobs, and other repairs for trucks and trailers. While not explicitly stated for all locations, the acquisition of PBS Brake & Supply by an HDA Truck Pride member indicates their involvement in industry networks, which often brings marketing support and promotional programs for members, such as offering educational resources and product support. Their digital presence, including their website and mobile app, serves as a hub for product information, service details, and contact information, making it easy for customers to engage with them and fulfill their commercial vehicle parts and service needs.