Patriot Tire and Automotive

Welcome to Patriot Tire and Automotive, located at 925 TN-92, Jefferson City, TN 37760, USA. You can reach them at (865) 365-8473 or their mobile number +1 865-365-8473. Operating within the Auto Repair Stations category, Patriot Tire and Automotive appears to function as both an auto parts store, particularly specializing in tires, and a service center for automotive repairs. Customer reviews present contrasting experiences, with one highlighting exceptional service and fair pricing, while another expresses dissatisfaction with the quality of a used tire.

As an Auto Repair Station with a focus on tires and automotive services, the environment at Patriot Tire and Automotive likely includes a retail area for displaying tires and potentially other auto parts, as well as service bays equipped for tire-related work and general automotive repairs. You might expect to find tire changing and balancing equipment, along with tools and diagnostic equipment necessary for various mechanical services. The setup would aim to cater to both customers looking to purchase parts and those needing professional installation or repair work.

Combining the characteristics of an auto parts store and an auto repair shop, Patriot Tire and Automotive likely offers a range of services and goods, including:

• Tire Sales (New and Used): The name and customer reviews indicate a significant focus on tires, offering both new and used options to cater to different budgets and needs. The availability of used tires can be a cost-effective solution for some customers, but as highlighted in a review, quality control is crucial.
• Tire Services: This includes essential services such as tire mounting, balancing, rotation, and repair (e.g., flat tire fixes). These services are integral to maintaining tire health and vehicle safety.
• General Automotive Repair: While tires seem to be a specialty, the name "and Automotive" suggests that they also offer general repair services. This could include services such as oil changes, brake repairs, battery replacement, and other common maintenance and repair tasks to keep vehicles running smoothly.
• Parts Sales: As an auto parts store component, they likely sell a variety of automotive parts and accessories, potentially including batteries, filters, wipers, and other common maintenance items, in addition to their tire inventory.

The customer reviews offer contrasting perspectives on the features of Patriot Tire and Automotive:

• Exceptional and Compassionate Service (according to one review): One customer highly recommends Patriot Tire and Automotive, describing the staff as "compassionate, good hearted honest folks" who go "above and beyond." This suggests a commitment to strong customer service and a willingness to provide assistance beyond basic expectations. The "once and done" comment implies efficiency and effectiveness in their work.
• Reasonable Pricing (according to one review): The same positive review mentions that their prices are "very reasonably priced," which is a significant factor for customers seeking affordable auto services and parts.
• Quality Concerns with Used Tires (according to one review): A contrasting review reports the sale of a "dry rotted tire" despite it being a used tire. This raises concerns about the quality control and inspection process for used tires and highlights a potential risk for customers opting for this more budget-friendly option.
• Potential for Good Overall Service: Despite the negative experience with the used tire, the strongly positive review suggests that Patriot Tire and Automotive has the potential to provide excellent service and build strong customer relationships when quality standards are met.

As an Auto Repair Station that also functions as an auto parts store, Patriot Tire and Automotive might offer various promotions to attract and retain customers. These could include:

• Discounts on Tire Packages: Special offers when purchasing a set of new tires, potentially including free mounting or balancing.
• Used Tire Specials: While quality is a concern raised in a review, they might offer discounted prices on used tires, though customers should exercise caution and inspect them thoroughly.
• Bundled Service Deals: Offering discounts when combining tire purchases with services like alignment or rotation.
• Seasonal Maintenance Specials: Promotions on services like oil changes or battery checks during specific times of the year.
• Parts Discounts: Special offers on specific auto parts or accessories.
• Loyalty Programs: Rewards for repeat customers.

To get accurate information on any current promotions or to inquire about the quality and availability of their new and used tire inventory, as well as their range of automotive services, it is best to contact Patriot Tire and Automotive directly at (865) 365-8473 or +1 865-365-8473. Customers considering purchasing used tires may want to specifically inquire about the inspection process and any guarantees offered.

In conclusion, Patriot Tire and Automotive in Jefferson City, TN, operates as an Auto Repair Station that combines tire sales (both new and used) with general automotive repair services. While one customer praises their compassionate service and reasonable prices, another raises a significant concern regarding the quality of a used tire sold. This suggests that while they have the potential to provide excellent service, particularly highlighted by the positive review, customers should exercise due diligence, especially when purchasing used tires. Contacting them directly for information about their services, parts inventory, and any ongoing promotions is recommended for local users in need of tire or automotive assistance.