Parts Authority

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  • Reviews
  • +1 818-678-1200
  • partsauthority.com
  • B & C, 6115 Northbelt Dr, Norcross, GA 30071, USA

Operating Hours

Business hours are not available at the moment

Parts Authority Introduce

Parts Authority stands as a prominent and reliable destination for all automotive component needs, fitting perfectly within the "Auto Repair Stations" platform category. While the name might suggest a singular focus on parts, a closer look reveals a comprehensive operation that serves as a vital resource for independent repair shops, dealerships, and even individual car owners undertaking their own vehicle maintenance and repairs. This introduction aims to provide a detailed, objective overview of Parts Authority, covering its environment, services, features, and any readily available promotional information, based on publicly accessible online information.

Environment and Accessibility

Parts Authority locations are typically designed for efficiency and accessibility, reflecting their role as a crucial link in the automotive repair supply chain. Their facilities are often large warehouses or distribution centers, optimized for storing a vast inventory of parts for various makes and models. The environment within these stores is generally clean, well-organized, and focused on quick order fulfillment. While the primary clientele often consists of professional mechanics and businesses, the layout and counter service are still conducive for individual customers. The stores are typically located in easily accessible industrial or commercial zones, often near major roadways, ensuring that customers can reach them conveniently when a part is needed urgently. Inside, you'll find a clear division between customer service counters and the extensive shelving units housing thousands of components. The emphasis is on functionality and speed, facilitating swift transactions and efficient retrieval of parts. Many locations offer dedicated parking for customer pick-ups, further enhancing convenience.

Services Offered

As an establishment categorized under "Auto Repair Stations," Parts Authority provides an array of services centered around the distribution of auto components. Their core service is the wholesale and retail sale of automotive parts. This encompasses everything from routine maintenance items like oil filters, brake pads, and spark plugs to more complex and specialized components such as engine parts, transmission assemblies, suspension components, and electrical systems. They cater to a broad spectrum of vehicles, including domestic, import, light-duty, and some medium-duty applications. A significant aspect of their service is their extensive inventory, often boasting millions of parts in stock across their network of distribution centers. This vast selection minimizes lead times and ensures that customers, particularly professional repair shops, can quickly acquire the parts they need to complete jobs. Beyond direct sales, Parts Authority often provides delivery services to local repair shops, ensuring just-in-time access to parts, which is critical for minimizing vehicle downtime. Their sales staff are typically knowledgeable about automotive parts and can assist customers in identifying the correct components for their specific vehicle and repair needs. While they don't perform mechanical repairs themselves (as a true "Auto Repair Station" would), their comprehensive parts supply directly supports the operations of countless auto repair stations.

Key Features and Strengths

Parts Authority distinguishes itself through several key features that contribute to its standing as a leader in the auto parts industry. One of its most significant features is its expansive inventory and distribution network. With numerous locations and distribution centers, they are able to stock an unparalleled variety of parts, ensuring high availability and quick access. This extensive reach allows them to serve a wide geographic area effectively. Another prominent feature is their focus on both original equipment (OE) and aftermarket parts. This provides customers with choices, balancing factors like cost, brand preference, and specific performance requirements. They often carry reputable brands, ensuring the quality and reliability of the parts they sell. Parts Authority is also known for its efficient logistics and supply chain management. Their operational structure is designed for rapid order processing and delivery, a critical factor for professional repair businesses that rely on timely parts acquisition. Many locations offer online ordering capabilities, allowing customers to browse their catalog, check stock, and place orders remotely, further streamlining the purchasing process. Their commitment to customer service is also a noteworthy feature; their staff are often trained to provide accurate part identification and technical support, helping customers navigate the complexities of automotive components. Furthermore, their business model is heavily geared towards supporting professional auto repair operations, offering competitive pricing, bulk purchasing options, and credit accounts for established businesses. This B2B focus underscores their integral role within the "Auto Repair Stations" ecosystem, acting as a crucial supplier that empowers repair shops to deliver their services effectively.

Promotional Information and Offerings

While specific promotional offers can vary by location and time, Parts Authority frequently engages in promotions aimed at its primary customer base – auto repair shops and wholesale buyers. Common promotional activities include discount programs for loyal customers, often tiered based on purchase volume. They may offer special pricing on specific product lines or categories, such as seasonal promotions on batteries, tires, or air conditioning components. Volume discounts are a consistent offering, encouraging larger purchases and repeat business. Parts Authority also utilizes its robust delivery network as a promotional tool, emphasizing the convenience and speed of their delivery service to local repair shops. Online, they often highlight their extensive catalog and user-friendly ordering systems as a benefit. From time to time, they might also host industry events or training seminars for their professional clients, further solidifying their relationship and providing valuable resources. Information regarding current promotions is typically disseminated directly to their registered business clients through sales representatives, email newsletters, or via their online portal. For individual customers, it is advisable to check their local store's specific offerings or inquire directly, though their primary focus remains on the wholesale market serving the "Auto Repair Stations" category.

Parts Authority Photos

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Parts Authority Location

Parts Authority Customer Reviews

Picking up: 1st order of business: slide trailer wheels ALL THE WAY FORWARD before getting here. Drive around to the back and park by the No Parking stripes. Shipping office is Unit B next to stairs. Let them know you are here, show PU # and be directed to dock. Again, tight area with sleeper cab and 53' trailer, but doable. I was given a dock right away and loading started promptly. Friendly people here and loaded quickly!

Jan 16, 2025 · Space Trucker1701

I had a pick up from here, I drive a semi truck, the docks are designed for box trucks, a super driver can probably dock with ease but I struggled!!!! It was cars parked in those spaces when I arrived

Aug 22, 2023 · Brod Johnson

I bought a clutch kit exactly described as the one I needed. After receiving it I spent hours of labor and effort trying to set it until I realized it was the wrong part, they had the incorrect application on that part. I filed a return and sent the package back, and it took more than a week after receiving the part to have an answer. Guess what answer they had! - No money because there was a mark of a bolt in the pressure plate. SCAM!

Oct 11, 2023 · Juan Carlos Iglesias García

The short girl ,Ashley, brings her child to work. I’m 100% it’s not a kid safe zone as there is heavy machinery going on. The workers play around or on their phone being extremely loud .

Oct 24, 2022 · Eva Rose

This place has everything and at fantastic prices! The customer service was amazing!!! Highly recommend!

Aug 09, 2023 · Rodney Clutch