Parts Authority

Parts Authority: 500 Pine Air Dr., Bayshore, NY. Who is the person in the picture working here? Is their job to cause trouble for customers, argue, and consistently order the wrong parts? They refused to take back the battery they provided (BMW battery), claiming it was used. They continuously make returns difficult and argue over a canceled battery service. They even tell me not to come back on behalf of the company. As a business owner, I opened an account here. Day by day, I reduced my purchase of parts and batteries solely because of this incompetent person who thinks degrading customers is a skill. Because of this individual’s lack of knowledge and poor service, I am forced to close my account. It is another issue entirely that there is no one overseeing such employees or addressing customer complaints. This is a complaint, and I am leaving this note and pictures here to inform others.

Jun 11, 2024 · LONG ISLAND DISTPACH TOWING LDT

I purchase an alternator for 2008 Honda Civic. I didn't realize the pulley was bent or damaged, so stupid me still installed it. A week later I turn on the heat then the belt started to cut up. I took that damage alternator back then replaced and bought a new serpentine belt. Next day I installed the alternator and tried to put the wrong sized belt on, so I went back again to get the correct size belt. So I'm loosing out on money at work and at this Part Authority in Bay Shore. So Gabe the manager ask why I have an attitude. I left it alone and said it is what it is because part was my fault.

Dec 06, 2023 · Willie Moore

Brought in 2 battery's for a warranty swap and the guy behind the counter gave me attitude about it. Telling me that the warranty is only for a season which is bs. That the 12 month warranty was just semantics. If he tested the battery and it tested good I would of taken the batteries home. Yet he refused to do such a thing. Telling me hes onto my "game". Stay away from this and all parts authority.

Apr 10, 2017 · steven gangi

They are not professional,rude and racist. They sell used and wrong parts.

Jun 12, 2024 · Ozlem Nazli Erdovan

Called to ask for a part gave all information was given a real smart attitude from the counter person I have a bisness account was asked questions that had nothing to do with what I needed nasty and then I was hung u on I will never call there again very nasty rude. I sold parts for twenty years very sad bad bissness

Mar 12, 2021 · Dean Scibelli