Parker Auto Parts and Repair - Burton

Auto Repair StationsMichiganKent CountyGrand RapidsRoosevelt ParkBurton Street Southwest
Kent County . Michigan
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- +1 616-243-7769
- parkerbrake.com
- 729 Burton St SW, Grand Rapids, MI 49503, USA
Operating Hours
Parker Auto Parts and Repair - Burton Introduce
Located at 729 Burton St SW, Grand Rapids, MI 49503, USA, **Parker Auto Parts and Repair - Burton** serves as a vital resource for vehicle owners in the Grand Rapids area. Operating within the comprehensive **Auto Repair Stations** category, this establishment offers a dual benefit: it functions as an auto parts store providing necessary components, and it also houses a full-service repair facility. This integrated approach ensures that customers can not only acquire the parts they need but also have them expertly installed and their vehicles serviced, all under one roof. Parker Auto Parts and Repair - Burton is distinguished by its commitment to customer service, timely repairs, and reasonable pricing, as consistently highlighted by its satisfied clientele.
The **environment** at Parker Auto Parts and Repair - Burton is characterized by its efficiency and customer-friendly atmosphere, as conveyed through customer testimonials. While explicit details about the physical layout are not provided, the recurring themes of "top-notch service" and "quick and friendly service" suggest a well-organized and professional setting where customer satisfaction is a priority. The ability to complete repairs "by the end of the day" for many services indicates a streamlined operation and dedicated staff who work effectively. The communication from the service department is also noted as being "very helpful and communicated well," which contributes significantly to a transparent and reassuring environment for customers dealing with vehicle issues. This focus on clear communication and timely work helps alleviate the stress often associated with car repairs, creating a more pleasant experience for patrons.
Parker Auto Parts and Repair - Burton provides a broad spectrum of **services**, combining the sale of auto parts with comprehensive repair capabilities. As an "Auto Repair Station," they are equipped to handle various vehicle issues. Their service department is clearly proficient, as customers have brought in cars for "2 separate car issues" and received excellent outcomes. While a complete list of specific services is not provided, the testimonials indicate their capacity to address diverse automotive problems. Based on the reviews, key services and offerings include:
- General Car Repair: Customers rely on them for various car issues, implying they handle common mechanical problems, diagnostics, and component replacements.
- Vehicle Maintenance: Their ability to address multiple issues suggests they perform routine maintenance tasks to keep vehicles in optimal condition.
- Pre-Purchase Vehicle Inspections: This is a explicitly mentioned service that a customer plans to utilize, highlighting their expertise in assessing a vehicle's condition before purchase – a valuable service for potential car buyers.
- Auto Parts Sales: The name itself, "Parker Auto Parts," confirms that they sell automotive parts. This is a crucial aspect, allowing customers to acquire parts directly from them, potentially saving time and money, as one reviewer mentioned they "saved me some money on the parts."
- Expert Installation: Beyond selling parts, their "Repair" designation means they provide professional installation of these parts, ensuring correct fitment and function.
Several key **features** distinguish Parker Auto Parts and Repair - Burton. First and foremost is the **exceptional quality of their staff**. Manager Bill is consistently praised for providing "top notch service," offering "great reasonable prices," and ensuring work is done "in a timely fashion." This highlights his effective management and customer-centric approach. Equally lauded is the technician, Tim, described as "a master of his craft" and "so knowledgeable and informative." Having skilled and communicative professionals like Bill and Tim significantly enhances the customer experience, building trust and confidence in the repairs. The ability to secure "reasonable prices" while maintaining "top notch service" is another strong feature, representing excellent value for money. Furthermore, their commitment to **timely completion** of work is a major advantage, as confirmed by a customer whose "car was completed by the end of the day." This efficiency minimizes disruption for vehicle owners. The fact that the business combines auto parts sales with repair services provides a holistic approach, streamlining the process for customers and potentially offering cost savings on parts procurement, as they can likely source components efficiently for their own repairs. The enthusiastic recommendations from satisfied customers, with phrases like "highly recommended their service!!!" reinforces these positive features.
In terms of **promotional information**, Parker Auto Parts and Repair - Burton's most compelling advertisement comes directly from their satisfied customers. The high praise for Bill and Tim acts as powerful word-of-mouth promotion, encouraging new customers to trust their services. The explicit mentions of "reasonable prices" and work done "in a timely fashion" are direct selling points, highlighting their competitive pricing and efficiency. The promise of "top-notch service" positions them as a premium yet accessible choice. While the reviews don't detail specific discounts or loyalty programs, the inherent value derived from "saving money on the parts" and the quick turnaround time serves as an ongoing promotion for their integrated service model. The mention of pre-purchase vehicle inspections as a service also promotes their diagnostic capabilities and trustworthiness for significant financial decisions related to vehicle acquisition. For local users, the consistent positive experiences shared by others are a strong invitation to choose Parker Auto Parts and Repair - Burton for their automotive needs. Their focus on transparent communication and genuine care for the customer's vehicle and budget appears to be their core promotional strategy, attracting and retaining a loyal customer base.
For inquiries or to schedule service, Parker Auto Parts and Repair - Burton can be contacted at **(616) 243-7769** or via mobile at **+1 616-243-7769**. Their location at 729 Burton St SW, Grand Rapids, MI 49503, USA, makes them a convenient and highly recommended destination for both auto parts and expert repair services in the Grand Rapids community.
Parker Auto Parts and Repair - Burton Photos
Parker Auto Parts and Repair - Burton Location
Parker Auto Parts and Repair - Burton Customer Reviews
Went in for 2 separate car issues and both times I received top notch service from the manager, Bill , gave me great reasonable prices and did it all in a timely fashion!! The tech there, Tim, a master of his craft! So knowledgeable and informative. Both men are a pleasure to deal with and I highly recommended their service!!! Will be going back for a pre purchase vehicle inspection!
Jan 31, 2025 · Eduardo Moreno
The service department was very helpful and communicated well. Also saved me some money on the parts. They had quick and friendly service my car was completed by the end of the day.
Apr 22, 2025 · Kimberly Holm
Had rotors, pads and a tune up on a 09 pilot. Parker brake was quick and efficient. Very very happy with their work. Will be back.
Mar 17, 2025 · Russ Tad
Fast and friendly, I’ve brought my car in for a variety of brake-related reasons over the years and have been completely satisfied every time. If I need a service performed that Parker can do I’m not going anywhere else.
Mar 06, 2025 · Tristan Kempston
You know how you dread going for auto repairs,(at least I used to), but at Parker's I have Bill and the best service department in the world as far as I'm concerned. Thank you for a wonderful experience. You all are the best!!!!!!
Nov 26, 2024 · Susan Jordan-Jones
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