Paolo's Auto Services

I was gonna go 1 star, but they did hold on to my truck while I worked and saved up to pay for the work (took about a year). While Aaron was very courteous, his politeness doesn't make up for the sketchy work done. After rebuilding the engine, somewhere around $6000 later (I'm positive I was overcharged), it still wasn't passing smog. They kept it for another afternoon and miraculously produced a cert. I thought everything was good until I took it in for the next smog and it didn't pass. Turns out the check engine light bulb was either removed or disconnected, as well as a plethora of issues under the hood which basically tells me it was carelessly put together. Just good enough to run. So I spend another $1000 at another mechanic to resolve these issues. Do not trust this shop. Paolo que e isso? Fala com o teu gente irmão, por favor!

Aug 07, 2024 · Andrew Arechiga

I’ve relied on Paolo’s Auto Services for close to 20 years and have always been very pleased with the work they’ve done on my cars as well as the quick turnaround and friendly attitude! They have worked on my Audi, Prius, Outback cars without any issues. Great place!!

Nov 18, 2023 · Roy Allen

Paolo has been keeping our multi vehicle family happy for decades. It's a small, very personalized auto repair shop that has handled everything from the routine oil change to esoteric console computer glitches! He's what all dealer shops should be. Except as an independent he isn't put out by the make or model you bring to him. Domestic, foreign, ICE, EV, he's helped us with all of it.

Feb 24, 2023 · Alan Hart

Do not bother bringing your car here. I had to deal with a little kid named Freddy that works their. He was very self conscious when we met and he did not seem confident at all. They gave me a quote for the parts that I needed. Very overpriced, so I went ahead and bought them myself. They wanted to charge me $900 for a part that I bought myself brand new for $450 at O'reillys.. what disappointed me the most about this shop is their dishonesty. They had me buy a brand new oil filter, air filter, and a gallon of coolant. But they did not install the filters nor use the coolant and they did not bother to return the parts to me either. They returned my car to me thinking that I would not notice. I went back and they had no good reason as to why they did not install the parts. They gave me back the filter. They had it in the back, same filter. All while this little kid Freddy tried to act tough by getting in my face. Poor kid has to slave away under a hood all day, I think he was letting his anger out on me.. none the less, dishonest shop.

Jan 20, 2022 · Christopher Robles

It's great to have found an auto repair shop that is reliable, efficient and honest. When I brought the car in Paolo took it for a spin and determined that it only needed oil and filter changes. Other repair shops wanted to do expensive work that was not needed. Paolo is very personable and treats each customer with respect. I will definitely have him service our cars and will wholeheartedly recommend him to others.

Dec 08, 2016 · Vernon Ummel