Ozzi's Automotive Inc‎

Ozzi's Automotive Inc‎ ico

(758 reviews)

Auto Repair StationsGeorgiaFulton CountyRoswellOld Ellis Point

Fulton County . Georgia

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 770-552-5280
  • www.ozzis.com
  • 5015 Old Ellis Point, Roswell, GA 30076, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Ozzi's Automotive Inc‎ Introduce

For local users in Roswell, GA, seeking a dependable and trustworthy "Auto Repair Stations" for their vehicle needs, Ozzi's Automotive Inc stands out as a highly recommended establishment. Located conveniently at 5015 Old Ellis Point, Roswell, GA 30076, Ozzi's Automotive has built a strong reputation for its commitment to professional service, honest diagnostics, and fair pricing. You can reach them by phone at (770) 552-5280 or mobile at +1 770-552-5280.

Environment and Atmosphere

Ozzi's Automotive Inc provides a welcoming and professional environment for its customers. While specific details about the waiting area's decor are not extensively publicized, reviews consistently highlight a clean and comfortable waiting area. Many customers appreciate the availability of amenities such as free Wi-Fi, which allows them to stay connected while their vehicle is being serviced. The overall impression is one of an organized and efficient operation, reflecting the team's dedication to professionalism.

Comprehensive Services Offered

As a leading "Auto Repair Stations" in Roswell, Ozzi's Automotive Inc offers a wide array of services to keep your vehicle running smoothly. They are particularly renowned for their expertise with Japanese vehicles, including Honda and Lexus, making them a preferred alternative to dealership service departments for these brands. Their comprehensive service list includes, but is not limited to:

  • Factory Scheduled Maintenance: Ensuring your car adheres to manufacturer recommendations for optimal performance and longevity.
  • Oil Changes: Routine oil and filter replacements vital for engine health.
  • Brake Service: From inspections and pad replacements to rotor servicing and ABS light diagnosis, ensuring your braking system is safe and responsive.
  • Air Conditioning Service (A/C): Diagnostics, leak testing, Freon servicing, and recharge to keep your car's climate control system working effectively.
  • Tire Service: Including mounting, balancing, rotations, TPMS sensor repair, and proper air inflation. They also assist with tire sales and delivery to the shop.
  • Vehicle Preventative Maintenance: Proactive checks and services to prevent minor issues from becoming major problems.
  • Tune-Ups: Enhancing engine performance and fuel efficiency through spark plug replacement, ignition system checks, and more.
  • Electrical Diagnosis: Troubleshooting and repairing issues related to your car's electrical system, including battery, starter, alternator, and lighting.
  • Suspension Work: Addressing issues with shocks, struts, wheel bearings, CV axles, and performing alignments.
  • Exhaust Systems: Repairing or replacing mufflers, catalytic converters, and other exhaust components.
  • Clutch Repairs: Comprehensive services for manual transmission clutch systems.
  • Transmission Service: Including fluid flushes, diagnostics, and repairs, as exemplified by a customer's positive experience with a Lexus transmission replacement.
  • Fluid Leak Diagnosis: Identifying and resolving various fluid leaks.
  • Noise Diagnosis: Pinpointing and fixing sources of unusual noises.
  • Fuel & Engine System Services: Including GDI, EFI, and TBI fuel flushes, engine and fuel additives, and fuel pump pressure testing.
  • Belt and Hose Replacements: Servicing serpentine belts, timing belts, radiator hoses, and heater hoses.
Distinguishing Features and Customer Focus

What truly sets Ozzi's Automotive Inc apart in the "Auto Repair Stations" category is their unwavering commitment to honesty, transparency, and customer satisfaction. The owner, John Ozzi (or Minozzi), is consistently highlighted in customer reviews as a hands-on, no-nonsense individual who is always present and directly involved in the business. This direct engagement fosters a strong sense of trust and accountability.

A recurring theme in customer testimonials is Ozzi's integrity: he will genuinely decline to replace or fix something if it isn't truly necessary. This ethical approach is a refreshing contrast to experiences many have at factory dealerships, where unnecessary services can sometimes be pushed. Customers praise Ozzi's and his team for being "very honest," "friendly," and providing "excellent work at a fair price." Many have been loyal customers for over a decade, entrusting multiple vehicles to their care, including Honda, Lexus, and Toyota models.

The mechanics are described as highly skilled, reliable, and knowledgeable, receiving ongoing training in automotive technology. The shop is RepairPal Certified, indicating adherence to standards of fair pricing and quality work, backed by a 12-month / 12,000-mile warranty for peace of mind. Additionally, they offer convenient options like early bird and after-hours drop-off.

Promotional Information and Customer Experience

While specific current promotions are not explicitly detailed in the provided information, the overwhelmingly positive customer reviews serve as the most compelling promotional tool for Ozzi's Automotive Inc. The consistent feedback of "highly, highly recommend," "best experience," and "complete confidence" speaks volumes about the quality of their service and the trust they've earned within the community. Their reputation for fair prices, thorough work, and prioritizing customer needs over unnecessary repairs is a significant draw.

For those seeking an alternative to dealership service that offers superior customer care, skilled technicians, and an honest approach, Ozzi's Automotive Inc is presented as the ideal choice. Their focus on building long-term relationships with customers through transparency and reliable service makes them a premier destination for auto repair in Roswell, GA.

Ozzi's Automotive Inc‎ Photos

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Ozzi's Automotive Inc‎ Location

Ozzi's Automotive Inc‎ Customer Reviews

I can't say enough great things about Ozzi's! One of the many ways they impress me is that the owner is hands-on and is always there. He's a no-nonsense kind of person that not only gives you the facts about a maintenance detail or recommendation, but he will decline to replace a part or fix something if it isn't needed! Amazing, really. Put another way, how often do service departments at factory dealerships run their business with the same professional regard for its customers? This company sets the standard.

Apr 07, 2025 · Carl Alper

We have been taking our cars to John Ozzi for over 10 years. Honda, Lexus—anything Japanese. His prices are very fair and he’s very thorough. He replaced the transmission in my Lexus for a good price and it’s been working solidly for the past seven years without any problems. Highly, highly recommend this shop. Very honest And friendly.

Feb 24, 2025 · Scott Bryant

Ozzi’s Automotive is the real deal. John and his crew are always professional, timely and transparent. Their prices are fair and their work is solid. They will not try to sell you on a service you do not need which I’ve found other places try to do. I’ve been taking my older car to Ozzi’s for years and I’m very happy. I highly recommend Ozzi’s Automotive.

Feb 26, 2025 · Lori Ginsberg

Trust is critical in this business and Ozzi's has earned my trust over time by always being honest and transparent. John and his team are Lexus experts and they provide great service at very fair prices.

Apr 16, 2025 · Greg Lamb

If you’re on the fence, please just go ahead and use this auto shop. I trust them with my life. I have always felt that their prices are reasonable and that they are just and honest individuals. I am currently on the hunt for a new car. I will not buy a car unless Ozzi looks at it. I couldn’t feel comfortable with my purchase without it. The people who work here are honest, direct, and will not sugarcoat anything. The first car I brought in to be inspected was apparently leaking oil like crazy, they advised me not to buy it, and I saved myself from a money pit of a car. I understand qualms about “shifty mechanics,” but I have never felt this way about Ozzi’s automotive. I sincerely could not recommend this shop more. You’d be doing yourself a disservice if you went anywhere else.

Mar 23, 2025 · kimberly olascuada