Oreland Auto Service

Oreland Auto Service ico

(66 reviews)

Auto Repair StationsPennsylvaniaMontgomery CountyOrelandRoesch Avenue

Montgomery County . Pennsylvania

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  • +1 215-886-6281
  • www.orelandautoservice.com
  • 118 Roesch Ave, Oreland, PA 19075, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Oreland Auto Service Introduce

For residents of Oreland, Pennsylvania, and surrounding communities seeking reliable automotive care, Oreland Auto Service stands out as a prominent and well-regarded "Auto Repair Station." This establishment operates as more than just a typical garage; it functions as a comprehensive service provider that not only performs vehicle repairs and maintenance but also implicitly offers or utilizes a wide range of auto parts necessary for these services. As a NAPA AutoCare Center, Oreland Auto Service is committed to upholding specific standards of quality and customer service, making it a trusted destination for local vehicle owners.

The environment at Oreland Auto Service is characterized by its professionalism and commitment to efficiency. Upon entering, customers can expect a clean and organized reception area where service advisors are available to discuss their vehicle's needs. The facility's repair bays are equipped with the necessary tools and diagnostic equipment to handle a wide array of automotive issues, from routine maintenance to complex engine problems. As a NAPA AutoCare Center, there's an inherent expectation of a well-maintained and orderly workspace, which contributes to the overall trust and confidence customers place in the service. The atmosphere is generally customer-focused, aiming to provide a clear and transparent service experience. Its convenient location, just one block from the Oreland Train Station, further enhances its accessibility for local users.

The services offered by Oreland Auto Service are extensive, covering virtually all aspects of vehicle maintenance and repair. Their core offerings include comprehensive diagnostic services, crucial for pinpointing issues with modern, computer-controlled vehicles, particularly when a "check engine" light illuminates. They perform routine maintenance services such as oil changes, tire rotations, fluid checks, and manufacturer-scheduled maintenance, ensuring that even new car warranties remain valid. Beyond basic upkeep, they specialize in more intricate repairs, including brake system service (pads, rotors, calipers, fluid flushes), exhaust system repairs, air conditioning and heating system fixes, and electrical work covering everything from batteries and alternators to complex wiring issues for headlights and sound systems. They also address common wear-and-tear components like belts, hoses, and suspension parts. As an auto repair station, they provide the labor and expertise for these services, and the "goods for sale" are primarily the parts necessary to complete these repairs, such as NAPA-quality replacement parts for brakes, filters, ignition components, drivetrain, and more. This integrated approach means customers don't typically need to source parts separately; the service center handles it all.

Several features distinguish Oreland Auto Service in the competitive auto repair landscape. A significant hallmark is its affiliation as a NAPA AutoCare Center. This designation means the facility adheres to a strict Code of Ethics, pledging to perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts. A core component of this pledge is the employment of ASE-certified technicians. This certification signifies that their technicians have met rigorous industry standards for knowledge and competence across various automotive systems, ensuring that vehicles are serviced by skilled professionals. Their dedication to customer satisfaction is frequently highlighted in consumer reviews, with many customers praising their reliability and trustworthiness over two decades of service to the Oreland community. Transparency in their operations, including providing clear explanations of services and costs, is another key feature that builds customer confidence. Furthermore, the commitment to preventative maintenance, aiming to address small problems before they escalate into larger, more expensive repairs, demonstrates their proactive approach to vehicle care. They also offer a system for fair settlement of customer complaints, reinforcing their commitment to client satisfaction.

In terms of promotional information, Oreland Auto Service, as a NAPA AutoCare Center, leverages the broader NAPA network's marketing efforts while also implementing local initiatives. They often feature "Monthly Deals" or special offers, which can be found on their NAPA AutoCare facility page or potentially their own website. These promotions might include discounts on specific services like brake jobs, oil changes, or tire purchases, or bundled service packages. New customer incentives are also a common strategy. The NAPA affiliation often includes benefits such as a nationwide warranty on parts and labor, which is a significant promotional point offering peace of mind to customers. Their online presence is crucial for displaying these offers, detailing their services, and showcasing positive customer testimonials. They likely encourage customers to utilize options like "Pick Up In Store in 30 Minutes" for parts if they are also functioning as a NAPA retail outlet, or emphasize their "Free Shipping* on $49+ Orders" for online purchases if they manage a direct parts sales portal. Joining NAPA Rewards to instantly save is another strong promotional tool. By consistently emphasizing their commitment to quality, fair pricing, and customer satisfaction, reinforced by their ASE-certified technicians and NAPA affiliation, Oreland Auto Service effectively communicates its value proposition to the local community.

Oreland Auto Service Photos

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Oreland Auto Service Location

Oreland Auto Service Customer Reviews

Just a 5 star experience from initial phone call to and through service of my vehicle. I called with providing I formation of what I am hearing with my car as I’m driving. Debbie, walked me through what to check what to look at and ultimately decided I needed to come in to have a mechanic take a look. I brought it in (against the wishes of Debbie as she felt it could be dangerous to drive) and the mechanic took the car for a drive, and came back and reported his findings. He had the parts in stock AND completed the service on my vehicle with minimal wait time. Come to find out the “mechanic” who drove my vehicle and explained in detail the issue, and got it worked on immediately, was in fact the owner!! Go figure, an owner, taking the time to truly help a customer, new customer, to be clear, diagnose the issue, and make time to complete the service was just truly an amazing feeling. Oreland Auto has a customer for life, and will service my family of cars for ever. A true sense of family from initial call, to walk into the door, to leaving. Grateful to have found them.

Oct 17, 2024 · Zachary Sheard

Steve and his staff are friendly, competent, and communicative. Believe it or not, I actually love bringing my vehicles here!

Dec 10, 2024 · Stefan Smith

Im so happy to have found oreland auto from my father in law going there. They go above and beyond to provide good service which is hard to find nowadays. Debbie is extremely thorough and takes the time to explain everything and give various options if available. They are on time, and have great communication, it is a great shop! One happy customer! They keep my 2006 lexus running like a charm!

Apr 11, 2024 · Alexandra Damato

Steve and Debbie run a great business. My family and I have been using Oreland Auto for years. Even though I live 30mins away in Bucks County, I still bring my truck to Oreland Auto to be serviced. I know I'll always get an honest opinion and price. This is the best garage around. Highly recommend.

Oct 11, 2023 · Jimmy Barraclough

The best auto mechanic I have been to! Our Honda Civic was having issues starting and I was afraid of being stranded somewhere with the kids. We thought it was the battery but after replacing that, the car still was having issues. I called Oreland Auto at 10am one morning, described the issue, they told me to drop off the car that day since they were on vacation the following week and didn't want me to be stranded with it. They fixed the starter and returned it to me the SAME DAY! Excellent service, quick turnaround and a very good price. Debbie is so kind and efficient. Always gives you an accurate estimate on the phone before they proceed with the work. We have also taken our car there for routine maintenance- same great service. Thank you Oreland Auto!

Sep 29, 2022 · Noelle Kent