On-Site Fleet Services

This is a horrible! horrible! company, I took my rear axle their for a spindle repair. I told them to check the axle before they welded the spindle back on. I didn't want to spend 1700 on a broken axle. They welded the spindle back on for me telling me the axle is still good (horrible workmanship I may add). They put the hub back together also giving me a 2 year warranty on all their work which I have documention of. I took off with my truck and the rear axle didn't even last 20 miles. I took it back to them the next day and the "boss" Dominic told me over the phone that evening that I installed the rear ball joint wrong and it was my fault, sounds stupid I know. I took it back anyway and wanted a refund and reimbursement for the damages for their mistakes they made. Their mechanic said it was on them it was their doing. They should make it right. So, I left my truck there and the next day I get a call from the "boss" talking to me like I'm one of his employees. Tells me that it's my fault and they can't fix my axle. He said the axle was bad before the spindle was welded on and I told him your supposed to check the axle before you weld the spindle on so how is that on me. So long story short I'm picking up my truck and I filed a civil lawsuit with Metro Court today in Albuquerque NM. This is not a spam, I've helped kept this country running... I work In the oil feild for over 12 years. I work hard for my money and if they think they are just going to get away with this, I don't think we'll see what judge has to say. I would recommend the spindle surgeon of Albuquerque. Thank you for your time, it's been a nightmare. I also would like to say I have never met or spoken with the owner just the so call "boss".

Sep 13, 2024 · vicenti caljesuseso

Had the six U-bolts changed out brake pads and sealed all around every time I come here, I’m in and out Same day easy to deal with fast service

Dec 12, 2024 · Roberto 06gt

We recently experienced a potentially trip-ruining issue with our RV—a broken spring hanger—while en route to the Grand Canyon. With our reservations hanging by a thread, we frantically called over 10 different mechanics, but none were available or able to come to us. Then, we found On-Site Fleet Services. From the moment we contacted them, the team at On-Site Fleet Services was incredibly responsive and professional. They understood the urgency of our situation and came out to our location the very next morning. Within a couple of hours, they had our RV back in perfect working order. Their swift and efficient service not only saved our trip but also showcased their expertise and dedication. We are extremely grateful for their help and highly recommend On-Site Fleet Services to anyone in need of reliable and timely mechanical assistance. It was expensive but it was a last minute repair and they came to us. Our tech Joaquin was super professional and friendly. He did an outstanding job!!

Jun 25, 2024 · luzanda penton

After seeing ads for this shop on Facebook I decided to inquire about installing some aftermarket parts on my new truck. Bryan answered quickly and was able to get me in quickly also. They treated my vehicle and the job with care and were professional and fair in the work and the charges. I was very pleased with the end result and will be bringing my other car to them next week for some mechanical work. I highly recommend this shop!

Jul 17, 2024 · Joe Trevino

If you’re in a pinch and need a quick fix, don’t bring your equipment here. Brought my truck and requested he quote before any repairs are done. We told him the clamps likely just needed tightened from having the water pump replaced 200 miles prior. He told me if it was just the clamps he wouldn’t charge me. Sure enough it’s just the clamps that needed tightened, and topped off with antifreeze. Charging me for 2 hours minimum plus an additional $200 for antifreeze. Said I can pay it or he’ll keep my truck. What was a quick fix cost me $550. Don’t bother trying to question your bill or the agreement made prior, he yells and is very agressive. Total scam!!!

Sep 21, 2024 · Shawna Wood