O'Reilly Auto Parts

Auto Repair StationsMichiganWashtenaw CountyAnn ArborEberwhiteWest Stadium Boulevard
Washtenaw County . Michigan
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- Overview
- Intro
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- Location
- Reviews
- +1 734-996-4100
- locations.oreillyauto.com
- 2182 W Stadium Blvd, Ann Arbor, MI 48103, USA
Operating Hours
O'Reilly Auto Parts Introduce
For local vehicle owners and professional mechanics alike, O'Reilly Auto Parts stands as a premier "Auto Repair Station" that primarily functions as a comprehensive supplier of automotive parts and accessories, but also provides a variety of essential services and crucial advice. As a cornerstone of the automotive aftermarket industry, O'Reilly Auto Parts offers a vast inventory of goods for sale, catering to almost every vehicle make and model. This detailed introduction will explore the environment, the extensive array of goods and services provided, key distinguishing features, and various promotional opportunities associated with O'Reilly Auto Parts, all based on publicly available internet information.
The **environment** at an O'Reilly Auto Parts store is designed to be well-organized, accessible, and customer-friendly. Each store typically features clearly marked aisles, allowing customers to easily navigate and locate the parts or accessories they need. The layout is optimized for efficient Browse, with products categorized for easy identification. The customer service counter is a central hub where knowledgeable "Parts Professionals" are available to assist with inquiries, offer advice, and process transactions. The stores maintain a clean and professional appearance, with a focus on creating a helpful and non-intimidating atmosphere for all customers, whether they are seasoned DIYers or first-time car owners. O'Reilly Auto Parts also emphasizes operational sustainability, working to improve the energy efficiency of its stores, distribution centers, and corporate offices. This includes initiatives like the installation of LED lighting in all stores by the end of 2023 and the implementation of robust recycling programs for batteries and used automotive fluids. This commitment to environmental responsibility contributes to a cleaner and more conscientious operational environment.
As a leading "Auto Repair Station" in terms of providing goods and supplementary services, O'Reilly Auto Parts offers an incredibly diverse range of **products for sale** and several invaluable **free in-store services**. Their extensive product inventory includes:
- **Brakes:** A comprehensive selection of brake pads, rotors, calipers, and related hardware.
- **Automotive Batteries:** A wide array of batteries for cars, trucks, marine, motorcycle, lawn care, and other applications, including testing and installation services.
- **Motor Oil & Fluids:** Various types of motor oil (conventional, synthetic blend, full synthetic), transmission fluid, gear oil, power steering fluid, antifreeze/coolant, and other essential automotive fluids.
- **Filters:** Oil filters, air filters, cabin air filters, and fuel filters for diverse vehicle models.
- **Alternators & Starters:** Components crucial for the vehicle's electrical and starting systems.
- **Wiper Blades:** A variety of wiper blades, often with free installation services.
- **Ignition Components:** Spark plugs, ignition coils, and other related parts.
- **Suspension & Steering Parts:** Shocks, struts, control arms, and steering components.
- **Tools & Equipment:** From basic hand tools and specialized diagnostic tools to larger equipment like jacks and stands, often including a popular Loaner Tool Program.
- **Automotive Accessories:** Car care products, detailing supplies, lighting, and other add-ons for vehicle enhancement and maintenance.
- **Remanufactured Parts:** Offering a sustainable option by extending the useful life of key vehicle parts, minimizing waste.
- **Free Battery Testing & Installation:** Customers can bring in their vehicle or battery for testing, and if a new battery is purchased, free installation is often provided for most vehicles.
- **Free Alternator & Starter Testing:** On or off the vehicle, they can test these components to help diagnose starting and charging system issues.
- **Free Check Engine Light Code Reading (O'Reilly VeriScan):** Using OBD-II scanners, they can read diagnostic trouble codes for 1996 and newer vehicles, providing a report of codes and potential fixes.
- **Free Wiper Blade Installation:** With the purchase of new wiper blades.
- **Free Oil, Fluid, & Battery Recycling:** Customers can responsibly dispose of used motor oil, transmission fluid, gear oil, hydraulic oil, oil filters, and various types of batteries.
- **Loaner Tool Program:** This allows customers to rent specialized tools for specific repairs by paying a refundable deposit.
- **Drum & Rotor Resurfacing:** In-store service for brake drums and rotors to assist with brake repairs.
Several key **features** distinguish O'Reilly Auto Parts as a leading automotive retailer and service provider. A paramount feature is their **knowledgeable staff**, often referred to as "Parts Professionals." These team members are trained to provide accurate parts matching, offer helpful repair advice, and guide customers through complex automotive issues. This expertise is consistently praised in customer reviews. Another significant feature is their **extensive inventory**, which ensures that most common and many less common parts are readily available, minimizing wait times for customers. The convenience of their **omnichannel presence** is also a strong feature; customers can shop online, check store availability, and choose between in-store pickup (often same-day) or ship-to-home options. Their **Loaner Tool Program** is a highly valued service, providing access to expensive, specialized tools for a refundable deposit, which significantly helps DIYers save money and complete repairs correctly. O'Reilly Auto Parts also has a straightforward **return policy**, accepting most unopened items within 60 days with a receipt. The company's **commitment to sustainability** through recycling programs and energy conservation initiatives highlights a responsible approach to business operations. Furthermore, their **O'Rewards loyalty program** encourages repeat business by offering points for every dollar spent, which can be redeemed for rewards. O'Reilly Auto Parts also emphasizes a strong company culture centered on teamwork, safety, and excellent customer service, contributing to a positive experience for both team members and customers.
O'Reilly Auto Parts frequently offers various **promotional information** to attract and retain customers. These promotions are widely advertised through their website, in-store signage, and potentially through email or text messages for O'Rewards members. Common promotional strategies include:
- **Online Discounts & Promo Codes:** Such as a percentage off orders over a certain amount (e.g., "20% OFF $100+").
- **Free Shipping & In-Store Pickup:** Often free shipping on most orders over a specific value and free in-store pickup for online purchases.
- **O'Rewards Program:** Members earn 1 point per $1.00 spent, receiving a $5.00 reward for every 150 points. This program also offers exclusive members-only benefits, special product-related promotions, and bonus point offers.
- **Rebates:** Frequent manufacturer rebates on specific products, such as A/C Pro Refrigerant Kits, brake pads, rotors, shocks, and struts, often issued as gift cards.
- **Bundle Deals:** Special pricing on combinations of products, such as synthetic oil and filter bundles.
- **Seasonal Promotions:** Deals on products relevant to seasonal car care needs (e.g., "Spring Cleaning Picks" or winterizing supplies).
- **"Buy Now, Pay Later" Options:** Partnership with services like Klarna to offer flexible payment solutions.
O'Reilly Auto Parts Photos
O'Reilly Auto Parts Location
O'Reilly Auto Parts Customer Reviews
Jayden is the reason I am leaving 5 stars. He went above and beyond to help me get things situated. If you ask me, he should be rewarded with a raise. I am from out of town and was just lucky enough to find this dude! Thank you, Jayden...you are awesome!!!
Mar 08, 2025 · Joshua
Christina’s customer service is stellar! The team here is amazing… they go above and beyond! Looking for great customer service look no further! Christina and her team are amazing! My son had an exchange and she assisted by making the process seamless! Give them a try! You won’t be sorry!
Nov 07, 2024 · tameko richardson
It's an OK auto store. They were out or didn't stock 3 of the 5 of the tools I came in for. I needed an 8mm brake flare, 6mm brake flare, and something else. Import direct calipers had a really nice box and packaging for the price point.
Feb 18, 2023 · Mark Zieg
I would not go here if you’re a women or a person of color or someone that doesn’t know much about cars. As the older man who walked out after me said, “ I FELT THE TRUMP VIBES IN THERE”. And i did. The women who was checking me out was very belittling. She didn’t say hello when i walked in or asked me for help, which is okay. I do not care about that, even though she was probably supposed to. But when I did need help, she was so visibly irritated. Everytime I go into this store, and I need help finding something, I’m met with distaste. I feel dumb when i go there, the workers always seem so offended when I need help. Assuming my lack of knowledge with cars, which is not incorrect, but it’s just hard to be there. I was always leave feeling looked down upon. And mostly because i’m a woman. I know that’s a thing, and don’t pretend like you(anyone reading this) doesn’t know that women get taken advantage of while trying to get their car fixed or get nasty looks when they call something the wrong name. We all know. But no one is teaching us car knowledge, and it’s a very intimidating space to learn in. To be honest, I’ve had this experience at every O’Reillys. Every auto shop. Except the one of broadway. Anyways… just go somewhere else. Or workers of O’Reillys on Stadium, please GOD make your workplace a friendly space.
Jan 24, 2025 · Day Kazmierski
Jayden helped change my headlights even though it was only 5°out. He's the reason I rated this place 5 stars. Thanks
Feb 21, 2025 · Tony Kolossos
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