O'Reilly Auto Parts

O'Reilly Auto Parts ico

(13 reviews)

Auto Repair StationsTennesseeLawrence CountyMount PleasantU.S. 43

Lawrence County . Tennessee

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  • Intro
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  • Location
  • Reviews
  • +1 931-269-2050
  • locations.oreillyauto.com
  • 5001 US-43, Mt Pleasant, TN 38474, USA

Operating Hours

Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 8:00 AM - 8:00 PM

O'Reilly Auto Parts Introduce

O'Reilly Auto Parts at 5001 US-43, Mt Pleasant, TN 38474, USA, is a well-established and easily accessible destination for vehicle owners seeking automotive parts, tools, and accessories. As a prominent fixture in the "Auto Repair Stations" platform category, O'Reilly functions primarily as a retail auto parts store, but it also offers a valuable array of complimentary services that support both DIY enthusiasts and professional mechanics. This location, like other O'Reilly stores, aims to provide a comprehensive solution for vehicle maintenance and repair needs. You can reach the Mt. Pleasant store by phone at (931) 269-2050 or via mobile at +1 931-269-2050.

Environment and Customer Experience

The typical O'Reilly Auto Parts store is designed for convenience and accessibility, with organized aisles stocked with a vast inventory of parts and products. The Mt. Pleasant location is situated on Highway 43 North, near the intersection with Dunn Leoma Road, making it a visible and easy stop for drivers in the area. The environment aims to be helpful, though customer experiences can vary, as indicated by reviews. One positive review specifically praised the "nicest people working there," highlighting excellent customer service, including assistance with putting in wiper fluid and installing wipers. This suggests a willingness among some staff to go above and beyond basic parts sales to assist customers with minor vehicle needs. However, another review noted a less positive interaction, describing an employee as unhelpful and implying a reliance on computers for product information, which can sometimes lead to frustration for knowledgeable customers. O'Reilly's corporate culture emphasizes teamwork and customer service, with a mission to be the dominant supplier by offering the best combination of price, quality, and service. They strive for a positive work environment, with many employees reporting satisfaction with their work environment and pace. The company also promotes sustainability through recycling programs for used oil and batteries, contributing to a more environmentally conscious approach to vehicle maintenance.

Services and Goods for Sale

O'Reilly Auto Parts offers an extensive inventory of automotive parts, tools, and accessories. Their product line includes:

  • New and Remanufactured Hard Parts: Such as alternators, batteries, brake system components, belts, chassis parts, driveline parts, engine parts, fuel pumps, hoses, starters, temperature control components, and water pumps.
  • Maintenance Items: Including antifreeze, appearance products, engine additives, various filters (oil, air, fuel), fluids, lighting, oils, and wiper blades.
  • Accessories: Such as floor mats, seat covers, and truck accessories.
  • Tools: A wide selection of hand tools, power tools, diagnostic tools, and specialty tools for various automotive tasks.

Beyond selling products, O'Reilly Auto Parts provides a range of complimentary in-store services designed to assist customers with their vehicle needs, often blurring the lines between a parts store and a basic service station. These valuable services at the Mt. Pleasant location include:

  • Free Battery Testing: They offer free testing for car, truck, SUV, commercial, heavy-duty, and powersport batteries, both in and out of the vehicle. They can also charge batteries in-store if needed and help find the right replacement. In many cases, they can even install new batteries for free, though some vehicles with hard-to-access battery compartments may be exceptions.
  • Free Check Engine Light Testing: Using their O'Reilly VeriScan® OBD-II readers, parts professionals can scan and read check engine light codes for free. They provide a report of codes and common fixes, helping customers understand potential issues and identify necessary parts or even recommend local service centers if a professional repair is needed.
  • Free Used Oil & Battery Recycling: To promote environmental responsibility, O'Reilly offers free recycling for used motor oil, transmission fluid, gear oil, oil filters, and dead batteries. They even offer a $10 gift card for undamaged, non-core return automotive battery recycling.
  • Free Headlight & Wiper Blade Installation: With the purchase of new headlight bulbs, tail light bulbs, or other exterior bulbs, O'Reilly can install them on many vehicles. Similarly, they offer free installation of wiper blades with any wiper blade purchase.
  • Loaner Tool Program: This program provides customers with specialty tools needed for specific diagnostics and repairs. Customers pay a refundable deposit, making expensive tools accessible for DIY projects.
  • Drum & Rotor Resurfacing: The Mt. Pleasant store also offers in-store brake drum and rotor resurfacing services, allowing customers to resurface their existing components for a complete brake repair, provided the parts can be safely resurfaced.
Features and Promotional Information

O'Reilly Auto Parts distinguishes itself with several key features that benefit local users:

  • Convenience and Accessibility: With widespread locations and extended hours (typically open until 9 PM most days), O'Reilly makes it easy for customers to get the parts they need when they need them.
  • Knowledgeable Staff: While customer experiences can vary, the company invests in training its "Parts Professionals" in product knowledge, basic automotive maintenance, and customer service, aiming to provide helpful advice.
  • DIY Support: The free services and loaner tool program are particularly beneficial for do-it-yourselfers, empowering them to tackle common repairs with the right parts and tools.
  • Online Ordering & Pickup Options: Customers can order parts online for convenient in-store pickup or utilize options like free shipping on most orders over $35, Next Day Ship to Home, and even Same Day Delivery in select areas.
  • Sustainability Initiatives: Their robust recycling programs for fluids and batteries demonstrate a commitment to environmental responsibility.

O'Reilly Auto Parts regularly offers various promotions and ways to save:

  • Current Sale Ads: They consistently feature monthly specials on a wide range of products.
  • Coupons & Promotions: Customers can find online promo codes and in-store coupons for discounts on purchases, often including deals like a percentage off a minimum spend or specific product bundles (e.g., brake pads with rotor purchases, oil and filter bundles).
  • O'Rewards Loyalty Program: Free to join, this program allows members to earn points on qualifying purchases (typically 1 point per $1 spent). For every 150 points earned, members receive a $5 reward via email or text. Members also receive exclusive offers, bonus point opportunities, and can track purchases online.
  • Rebate Center: O'Reilly frequently offers rebates on various products, allowing customers to receive money back after purchase, often in the form of gift cards.
  • Military Discount: O'Reilly offers a 10% discount on most in-store items (with some exceptions like motor oil, antifreeze, and sale items) to active duty and reserve military members, retired service members, veterans, and eligible immediate family members with valid ID.
  • Buy Now, Pay Later: Services like Klarna are available for customers to manage their payments.

To stay updated on the latest deals and promotions, local users in Mt. Pleasant are encouraged to check the O'Reilly Auto Parts website, sign up for their O'Rewards program, or visit the store directly. Their comprehensive offerings of parts, tools, and valuable free services make them a go-to resource for maintaining and repairing vehicles in the community.

O'Reilly Auto Parts Photos

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O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

This new O Reilly’s in Summertown has the nicest people working there. They put in wiper fluid and put on wipers for me. I really appreciate good customer service. Please keep up the good work.

Jun 11, 2024 · Margaret Staggs

The boy I dealt with was laying in the window on some boxes when I got there. And it went down hill from there. It's amazing that you are treated like an idiot when you know what you need. If they didn't have a computer they couldn't find their way out the door.

Aug 12, 2024 · Jeff Carroll

Normal like this place had very few issues with them and usually have what I need or have it in a day or two.

Dec 28, 2024 · D L

This is the wrong location! This is someone's home, not oreillys! The correct location for oreillys is 5001 hwy 43, not old hwy 43! And I'm only rating it at all bc I have to in order to post a message!

Apr 11, 2024 · Nicky Ross (Michael)

Called in a mobile order but when I arrived I hadn’t ordered enough so I asked them can I buy 3 more on top of my mobile pick up. I was then told I have to have my ID to prove I am who ordered the parts when it wasn’t a issue before asking to buy more

Apr 11, 2024 · Austin Howell