O'Reilly Auto Parts

Welcome to O'Reilly Auto Parts, located at 27207 Plymouth Rd, Redford Township, MI 48239, USA. As a prominent national chain categorized under "Auto Repair Stations, which provides corresponding services or goods for sale," O'Reilly Auto Parts serves the local community by offering a vast inventory of automotive parts, accessories, tools, and fluids for a wide range of vehicles. While not a traditional auto repair shop performing extensive mechanical work, O'Reilly Auto Parts functions as a crucial resource for both professional mechanics and individual car owners undertaking their own repairs and maintenance. Their role within the "Auto Repair Stations" category is primarily as a supplier of the necessary goods that facilitate vehicle repair and upkeep.

As a retail auto parts store, O'Reilly Auto Parts in Redford Township provides immediate access to a comprehensive selection of components needed for vehicle maintenance and repair. This includes everything from essential replacement parts like batteries, brakes, filters, and spark plugs to a variety of automotive chemicals, oils, and performance accessories. Their presence in the "Auto Repair Stations" category underscores the integral link between the availability of quality auto parts and the ability to effectively repair and maintain vehicles. They cater to a broad spectrum of customers, including DIY enthusiasts, independent mechanics, and even larger auto repair shops that source their parts from retailers like O'Reilly.

The environment of the O'Reilly Auto Parts store in Redford Township is typical of a large auto parts retail chain. Customers can expect a well-organized retail space with aisles stocked with various automotive products. Parts are usually categorized for easy navigation, with sections dedicated to different vehicle systems and types of products. There is typically a counter area where customers can seek assistance from knowledgeable staff, place orders, and make purchases. The store likely has computer systems to look up parts based on vehicle make, model, and year, as well as to check inventory and availability. Depending on the size of the location, there might also be a small waiting area for customers. The overall environment is designed for efficient browsing and purchasing of auto parts and related items.

O'Reilly Auto Parts offers a wide array of automotive goods for sale, catering to various needs and vehicle types. Their offerings typically include:

• Replacement Parts: A comprehensive selection of parts for different vehicle systems, such as brakes (pads, rotors, calipers), engine components (spark plugs, belts, hoses), electrical parts (batteries, alternators, starters), and more.
• Filters: Oil filters, air filters, cabin air filters, and fuel filters for various makes and models.
• Fluids and Chemicals: Motor oil, transmission fluid, coolant, brake fluid, power steering fluid, windshield washer fluid, and various automotive chemicals and additives.
• Batteries and Accessories: Automotive batteries, jumper cables, battery terminals, and related accessories.
• Wiper Blades: A variety of windshield wiper blades to suit different vehicle types and weather conditions.
• Tools and Equipment: Hand tools, power tools, diagnostic tools, and garage equipment for both professional and DIY mechanics.
• Accessories: Car care products, interior and exterior accessories, lighting, and performance parts.
• Truck and SUV Parts: A selection of parts specifically designed for trucks and sport utility vehicles.
• Marine and Small Engine Parts: In some locations, they may also stock parts for boats and small engines.

The features of O'Reilly Auto Parts as a national chain include:

• Extensive Inventory: A vast selection of parts and accessories, increasing the likelihood of finding the required item.
• Knowledgeable Staff: Employees are generally trained to assist customers in finding the correct parts and provide basic automotive advice.
• Computerized Inventory Systems: Efficient systems to look up parts and check availability across different locations.
• Store Locator and Online Ordering: Convenient tools to find nearby stores and order parts online for in-store pickup or delivery.
• Warranty on Many Products: Offering warranties on many of the parts they sell, providing customers with added assurance.
• Loan-A-Tool Program: A program that allows customers to borrow specialized tools for specific jobs, often with a refundable deposit.
• Battery Recycling and Oil Disposal: Providing services for the responsible disposal of old batteries and used motor oil.
• Potential for In-Store Services: Some locations may offer basic services like battery testing or wiper blade installation.

Based on the limited customer reviews provided for the Redford Township location, we see contrasting experiences:

• Positive Experience: One customer received exceptional service from an employee named Louis, who went out in the rain to replace a broken wiper blade. This highlights the potential for helpful and proactive customer service at this location.
• Negative Experience: Another customer reported a lack of attention and assistance from multiple staff members while browsing the store, as well as a perceived unprofessional atmosphere. This raises concerns about the consistency of customer service at this particular location.

Given these mixed reviews, it is challenging to pinpoint specific features of the Redford Township store beyond the general characteristics of the O'Reilly Auto Parts chain. The positive review suggests that helpful and dedicated employees can be found at this location, while the negative review indicates potential issues with staff attentiveness and professionalism at certain times.

As a large retail chain, O'Reilly Auto Parts often has ongoing promotions and discounts on various products. These promotions can include seasonal sales, discounts on specific categories of parts (like brakes or batteries), mail-in rebates, and special offers for professional customers. To find out about any current promotions at the Redford Township location, local users are advised to check the O'Reilly Auto Parts website, sign up for their email newsletters, or inquire in-store. Promotions can vary and may not be consistently advertised through customer reviews.

For local users in Redford Township, Michigan, the O'Reilly Auto Parts on Plymouth Road offers a convenient source for a wide range of automotive parts and accessories. The availability of a vast inventory and the potential for helpful staff, as highlighted in one review, can be beneficial for both DIYers and those needing parts for professional repairs. However, the negative review regarding staff attentiveness suggests that customer service experiences may vary. It would be prudent for local customers to visit the store and assess the environment and service for themselves. Utilizing the online resources provided by O'Reilly, such as online ordering and store inventory checks, can also enhance the shopping experience.

In conclusion, O'Reilly Auto Parts in Redford Township, MI, is a retail auto parts store offering a wide selection of automotive components and accessories. While one customer reported exceptional service, another experienced a lack of assistance. As part of a national chain, it typically features an extensive inventory, knowledgeable staff, and various customer-friendly programs. Local users are encouraged to visit the store or use O'Reilly's online resources to explore their offerings and inquire about any current promotions. The contrasting customer experiences suggest that while the potential for good service exists, it may not be consistently delivered.

To contact the O'Reilly Auto Parts in Redford Township, you can call them at (313) 937-1787 or +1 313-937-1787. Their address is 27207 Plymouth Rd, Redford Township, MI 48239, USA. Visiting the store or calling them directly can provide the most accurate information about their current inventory, services, and any ongoing promotions.