O'Reilly Auto Parts
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 330-385-0764
- locations.oreillyauto.com
- 15937 OH-170 Ste 7, Calcutta, OH 43920, USA
Operating Hours
O'Reilly Auto Parts Introduce
As a prominent fixture within the 'Auto Repair Stations' category, O'Reilly Auto Parts stands as a readily accessible and comprehensive resource for vehicle owners, professional mechanics, and do-it-yourself enthusiasts alike. While primarily known for its extensive inventory of auto parts, O'Reilly's role within the automotive ecosystem extends far beyond just selling components. It functions as a vital support system for those undertaking vehicle repair and maintenance, embodying the spirit of a true auto repair station through its offerings and services.
The environment of an O'Reilly Auto Parts store is typically designed for convenience and practicality. Upon entering, customers are usually greeted by well-organized aisles, clearly labeled sections, and a clean, brightly lit space. The layout prioritizes ease of navigation, allowing individuals to quickly locate specific parts, tools, or accessories. The shelving is typically robust, capable of holding a vast array of items, from heavy-duty car batteries and engine oil to delicate sensors and light bulbs. Many stores feature a counter area where knowledgeable staff are available to assist with inquiries, process orders, and provide technical advice. While not a traditional garage with bays for vehicle repair, the environment fosters a sense of purpose, signaling to customers that they are in a place dedicated to automotive solutions.
The services offered by O'Reilly Auto Parts are central to its positioning within the 'Auto Repair Stations' category. Beyond the retail of parts, O'Reilly provides a suite of complementary services that directly support vehicle repair and maintenance. One of the most valued services is free in-store battery testing and charging. This allows customers to diagnose potential battery issues before a complete failure, or to revive a low battery without needing specialized equipment at home. Similarly, most locations offer free check engine light testing. Utilizing diagnostic tools, O'Reilly staff can scan a vehicle's onboard computer to retrieve trouble codes, providing an initial indication of what might be causing a malfunction. While they do not perform the actual repairs, this diagnostic service is invaluable for narrowing down potential issues, enabling customers to purchase the correct parts or seek professional repair more efficiently.
Furthermore, O'Reilly Auto Parts often provides free wiper blade installation with purchase, a small but significant convenience that saves customers time and effort. Many stores also offer loaner tool programs. This service is incredibly beneficial for DIY mechanics who may not own specialized tools for a one-time repair. Customers can borrow tools such as spring compressors, steering wheel pullers, or torque wrenches for a deposit, which is refunded upon the tool's return. This significantly reduces the barrier to entry for complex repairs, making vehicle maintenance more accessible to a broader audience. Fluid recycling services for used motor oil, transmission fluid, and antifreeze are also commonly available, promoting environmental responsibility and offering a convenient disposal method for customers. These services, collectively, transform O'Reilly from a mere retail outlet into a functional extension of an 'Auto Repair Station', empowering individuals to maintain and repair their vehicles effectively.
The features that distinguish O'Reilly Auto Parts are numerous and contribute significantly to its reputation. A core feature is its extensive inventory. O'Reilly boasts a vast selection of parts for a wide range of vehicle makes and models, encompassing domestic and import vehicles, cars, trucks, and SUVs. This includes engine parts, braking components, suspension and steering parts, electrical systems, filters, fluids, and much more. This breadth of product availability means that customers are highly likely to find the specific part they need, often on the same day. Another key feature is the knowledge and helpfulness of its staff. O'Reilly emphasizes training its employees to be knowledgeable about automotive systems and parts, enabling them to provide accurate advice and guide customers through their purchase decisions. This expert assistance is a critical differentiator, especially for those less familiar with automotive mechanics.
Digital integration is also a significant feature, with O'Reilly offering robust online resources. Their website allows customers to browse inventory, check stock at local stores, order parts for in-store pickup or delivery, and access a wealth of technical information, repair guides, and helpful videos. This seamless online-to-offline experience enhances convenience and empowers customers with information before they even step into a physical store. The O'Reilly loyalty program further adds value, providing discounts, special offers, and rewards to frequent shoppers. Moreover, the brand's commitment to quality is evident in the reputable brands of parts they stock, ensuring customers receive reliable components for their vehicles.
From a promotional perspective, O'Reilly Auto Parts frequently engages in various campaigns to attract and retain customers. These promotions often include weekly sales and discounts on popular parts, fluids, and accessories, advertised through flyers, in-store signage, and their website. Seasonal promotions are common, aligning with typical vehicle maintenance cycles, such as discounts on anti-freeze in winter or AC refrigerant in summer. Rebate programs are also a frequent offering, allowing customers to receive money back on qualifying purchases, particularly on larger items like batteries or brakes. O'Reilly also leverages its strong brand recognition through sponsorships and community involvement, further cementing its presence in local markets. They often promote their free in-store services, highlighting the added value they provide beyond just selling products. These promotional efforts are designed to reinforce O'Reilly's position as a value-driven and customer-centric destination for all automotive needs within the 'Auto Repair Stations' category, making it a go-to choice for both immediate repair needs and routine maintenance.
In summary, O'Reilly Auto Parts functions as a comprehensive resource within the 'Auto Repair Stations' category by offering an organized and accessible environment, a broad spectrum of services that directly aid in vehicle repair and maintenance, distinctive features such as extensive inventory and knowledgeable staff, and ongoing promotional activities that benefit its customer base. It is a vital establishment that bridges the gap between needing a part and successfully completing a repair, making it an indispensable part of the local automotive landscape.
O'Reilly Auto Parts Location
O'Reilly Auto Parts Customer Reviews
Spoke to someone today 4-4-23. 3:15 Can't recall his name. Not very customer friendly over the phone. Was only getting price on brake pad and rotors. Pretty simple task. Gave me prices like it was a bother to him. I said thanks appreciate it and he just hung up. I don't normally leave reviews but this guy being like that made me not even want to go there to get the parts. I'll take my business elsewhere. Lisbon O'Reillys has good people that work there.
Apr 04, 2023 · Dean Renn
Spoke to someone today 4-4-23. 3:15 Can't recall his name. Not very customer friendly over the phone. Was only getting price on brake pad and rotors. Pretty simple task. Gave me prices like it was a bother to him. I said thanks appreciate it and he just hung up. I don't normally leave reviews but this guy being like that made me not even want to go there to get the parts. I'll take my business elsewhere. Lisbon O'Reillys has good people that work there.
Apr 04, 2023 · Dean Renn
I went in looking for a part and was greeted into the store kindly, however once I made it to their service desk and asked for the part I was looking for I was told to hold on as the worker pulled out his phone put in an earbud and continued to pause me as he picked up his phone to answer a call from his "wifey❤😚" and then proceeded to ask me what I needed very unprofessional oreilys is my go to parts store however with this type of disrespectful customer service I'll think twice before returning.
Feb 05, 2023 · Brosnan Pierce
I went in looking for a part and was greeted into the store kindly, however once I made it to their service desk and asked for the part I was looking for I was told to hold on as the worker pulled out his phone put in an earbud and continued to pause me as he picked up his phone to answer a call from his "wifey❤😚" and then proceeded to ask me what I needed very unprofessional oreilys is my go to parts store however with this type of disrespectful customer service I'll think twice before returning.
Feb 05, 2023 · Brosnan Pierce
These people at the Calcutta store are very helpful. Very professional patient and very friendly. I go out of my travel area just to go to this store. I've been to the one in Lisbon and Salem and the one in Calcutta Ohio gets 5 star's all day....
Oct 27, 2017 · Mike Grimm
These people at the Calcutta store are very helpful. Very professional patient and very friendly. I go out of my travel area just to go to this store. I've been to the one in Lisbon and Salem and the one in Calcutta Ohio gets 5 star's all day....
Oct 27, 2017 · Mike Grimm
I went in for a tire repair kit and the staff was super helpful and explained a lot about the process! They are always super helpful here!
Sep 02, 2020 · Jo-Hanna Chase
I went in for a tire repair kit and the staff was super helpful and explained a lot about the process! They are always super helpful here!
Sep 02, 2020 · Jo-Hanna Chase
My new favorite place So friendly Good customer service I always find what I’m looking for Thanks O’reilly 😊
Mar 30, 2018 · Jaber Omaishat
My new favorite place So friendly Good customer service I always find what I’m looking for Thanks O’reilly 😊
Mar 30, 2018 · Jaber Omaishat
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