O'Reilly Auto Parts

Welcome to O'Reilly Auto Parts, a well-known auto parts retailer located at 2323 Gallia St, Portsmouth, OH 45662, USA. As a prominent player in the automotive aftermarket, O'Reilly Auto Parts aims to serve both professional mechanics and individual vehicle owners in the Portsmouth community and surrounding areas with a wide range of auto parts, tools, and accessories. You can reach this Portsmouth location at (740) 355-3159 or their mobile number, +1 740-355-3159, for inquiries about product availability, pricing, and store hours.

Operating within the platform category that supports Auto Repair Stations by providing essential goods for sale, O'Reilly Auto Parts plays a crucial role in the automotive service and maintenance ecosystem. Typically, an O'Reilly Auto Parts store features a large retail space organized into aisles based on product categories. Customers can expect to find shelves stocked with various auto parts, including maintenance items like filters, brakes, batteries, and fluids, as well as replacement parts for different vehicle systems. The environment is designed to be functional and accessible, allowing customers to browse and locate the items they need. A service counter is usually centrally located where customers can seek assistance from store associates, make purchases, and inquire about specific parts.

Based on the limited customer reviews available for this specific Portsmouth location, it's important to consider both positive and negative feedback to gain a balanced perspective. One customer reported a negative experience, stating, "Safe to say don’t go and try to get parts if you’re a women that drives a Honda civic. The guy was very rude just because I’m a younger women with a civic and all I wanted was bulbs for my headlights :)." This review raises concerns about potential issues with customer service and respectful treatment of all customers, regardless of their vehicle or perceived automotive knowledge. It highlights the importance of consistent and courteous service for all patrons.

In contrast, another customer shared a positive experience, stating, "Git what I needed in and out Great custo.er service very helpful." This feedback indicates that some customers have found the service to be efficient and the staff helpful in assisting them with their auto parts needs. This suggests that the level of customer service might vary depending on the specific interaction or staff member encountered.

As a large chain auto parts store, O'Reilly Auto Parts typically offers a wide range of services beyond just selling parts. These often include free battery testing and charging, oil recycling, check engine light code reading, and wiper blade installation. Many locations also offer services like loaner tool programs for specialized repairs and the ability to special order parts that are not immediately available in-store. These additional services can be valuable for both professional mechanics and DIY enthusiasts.

A key feature of O'Reilly Auto Parts is their extensive inventory, which usually includes parts from various manufacturers, both OEM and aftermarket, catering to a wide range of vehicle makes and models. They often carry well-known brands and offer different quality and price points to meet diverse customer needs and budgets. Their computer systems and knowledgeable staff usually enable them to quickly look up parts based on vehicle year, make, and model, ensuring customers get the correct components for their specific application.

Promotional activities are common for large auto parts retailers like O'Reilly Auto Parts. These can include weekly or monthly sales flyers featuring discounts on popular items, seasonal promotions (e.g., discounts on antifreeze in the fall or air conditioning recharge kits in the spring), and special offers for professional customers enrolled in their commercial programs. Customers can often find these promotions online, in-store, or through email newsletters. To find out about specific promotions at the Portsmouth location, it is advisable to check the official O'Reilly Auto Parts website or inquire in-store.

As a significant supplier within the Auto Repair Stations category, O'Reilly Auto Parts plays a vital role in ensuring that local mechanics and repair shops have access to the parts they need to service their customers' vehicles. Their extensive distribution network and large inventory often allow for quick access to a wide variety of parts, which is crucial for efficient repair work. The availability of both OEM and aftermarket parts provides options for different repair strategies and budgets within the professional automotive service industry.

In conclusion, O'Reilly Auto Parts at 2323 Gallia St in Portsmouth, OH, serves as a local hub for a wide array of auto parts and supplies. While one customer review indicates a potential issue with customer service, another highlights positive and efficient assistance. As a large chain, O'Reilly Auto Parts typically offers a broad inventory, helpful services like battery testing and code reading, and regular promotions. For local users in Portsmouth, it is recommended to visit the store or call (740) 355-3159 to inquire about specific parts and current promotions. Like any retail establishment, individual experiences can vary, but O'Reilly Auto Parts generally aims to provide the necessary components and support for keeping vehicles running smoothly.