O'Reilly Auto Parts

Located at 5275 E Busch Blvd, Temple Terrace, FL 33617, O'Reilly Auto Parts is a well-established retail giant operating within the "Auto Repair Stations" category, specifically as a supplier of a vast array of automotive parts, tools, supplies, equipment, and accessories. This particular location can be reached by phone at (813) 367-5003 or mobile at +1 813-367-5003. O'Reilly Auto Parts serves both the professional mechanic and the do-it-yourself (DIY) customer, making it a crucial resource for maintaining and repairing vehicles in the Temple Terrace area.

The O'Reilly Auto Parts store at 5275 E Busch Blvd is designed to be a comprehensive retail space for automotive needs. The environment is typically a well-organized showroom displaying a wide range of parts and accessories, from common consumables like oil and filters to specialized tools and car care products. Beyond the retail floor, there's usually a counter for customer service and a backroom for inventory storage, ensuring a vast selection is readily available. The store's operating hours are extensive, being open Monday through Saturday from 7:30 AM to 9 PM, and Sunday from 8 AM to 9 PM, providing ample opportunity for customers to visit. The location near the Overlook Drive intersection, across from Dunkin', makes it easily accessible for local residents and those passing through Temple Terrace.

O'Reilly Auto Parts is renowned for its expansive inventory and a range of valuable in-store services, many of which are provided free of charge, enhancing its utility beyond just a retail outlet.

Their product offerings include:

• Automotive Parts: A vast selection for most makes and models of cars, trucks, and SUVs, including brake pads, filters, belts, hoses, batteries, and more.
• Tools and Equipment: From basic hand tools to specialized diagnostic equipment, jacks, and shop supplies for both DIY enthusiasts and professional mechanics.
• Chemicals and Fluids: A complete range of motor oils, transmission fluids, coolants, brake fluids, and various additives.
• Accessories: Car care products, interior and exterior accessories, lighting, and performance parts.
• Heavy-Duty and Specialty Parts: They also stock parts for heavy-duty vehicles, marine, agriculture, and powersports, catering to a broader market.

Beyond product sales, this O'Reilly Auto Parts location offers several convenient and free services:

• Battery Testing & Installation: Free testing for various battery types (cars, trucks, SUVs, powersports, etc.) and free installation of new batteries purchased in-store, where accessible. They also offer free battery charging.
• Check Engine Light Testing: Free O'Reilly VeriScan® service to read and clear Check Engine light codes, providing a report of codes and potential fixes.
• Used Oil & Battery Recycling: A responsible and free way to dispose of used motor oil, transmission fluid, gear oil, oil filters, and dead batteries.
• Headlight Bulb Installation: Free installation of headlight bulbs, tail light bulbs, and other exterior bulbs with purchase on many vehicles.
• Wiper Blade Installation: Free installation of wiper blades with any wiper blade purchase.
• Loaner Tool Program: Customers can borrow specialty tools for specific diagnostics and repairs by paying a refundable deposit, making complex jobs more accessible.
• Drum & Rotor Resurfacing: In-store service to resurface brake drums and rotors, provided they can be safely resurfaced.

The customer reviews for this specific O'Reilly Auto Parts location at 5275 E Busch Blvd highlight several key features that set it apart and contribute to its strong reputation:

• Outstanding Customer Service: Customers consistently praise the "phenomenal" customer service. Phrases like "excellent service with a smile!" and "best workers I have ever dealt with at any establishment" underscore a truly positive and helpful approach from the staff.
• Knowledgeable and Caring Staff: Specific individuals like "Mr. Alvin B" and "Ruby" are singled out for their exceptional assistance. Mr. Alvin is noted for going "above and beyond to help me with the issue" and demonstrating "care and hands-on experience." This indicates that the staff aren't just order-takers but genuinely knowledgeable "Professional Parts People" who actively help customers solve their automotive problems.
• Commitment to Problem-Solving: The first review, where Mr. Alvin helped with a "windshield issue," illustrates the staff's dedication to assisting customers, even when they come in without a clear solution. This proactive problem-solving approach is highly valued.
• Building Customer Loyalty: The sentiment "This is the only O’Reillys in Tampa that I will shop with!" and "I would not choose any other Auto parts store" demonstrates an extremely high level of customer loyalty driven by positive experiences. This loyalty is a testament to the consistent quality of service provided by the team.
• Extensive Support for DIYers: With free services like diagnostic code reading, battery testing, and tool loan programs, O'Reilly empowers everyday car owners to tackle repairs themselves, providing the necessary guidance and resources.

O'Reilly Auto Parts, including this Temple Terrace location, consistently promotes itself through various channels. Their promotions often highlight their competitive pricing, the availability of major brands, and the convenience of their services. Key promotional aspects include:

• "Better Parts, Better Prices, Every Day!": This slogan encapsulates their commitment to value.
• Regular Sales and Promotions: They frequently offer discounts on specific parts, oil changes, and other products through their current ads, coupons, and O'Rewards program.
• O'Rewards Program: A loyalty program where members earn points on purchases, leading to rewards and exclusive offers.
• Online Ordering with Flexible Pickup/Delivery: Customers can order parts online for free in-store pickup or utilize shipping options, including Next Day Ship to Home and Same Day Delivery in some areas.
• Military Discount: O'Reilly offers a 10% discount to active duty, reserve, retired military personnel, and veterans.

For local users in Temple Terrace and the broader Tampa area, the O'Reilly Auto Parts at 5275 E Busch Blvd stands out not just as a place to buy car parts, but as a resource with genuinely helpful and knowledgeable staff. The consistent praise for individuals like Alvin and Ruby suggests that this store has cultivated a strong culture of customer service, making it a preferred destination for both routine maintenance supplies and more complex diagnostic assistance. Whether you're a seasoned mechanic or a first-time DIYer, the combination of a vast inventory, free in-store services, and a dedicated team makes this O'Reilly location a valuable asset to the automotive community.