NTB-National Tire & Battery

In the vast landscape of automotive care, NTB - National Tire & Battery stands as a recognizable name, operating as a key player within the "Auto Repair Stations" platform category. While its name prominently features "Tire & Battery," NTB has evolved into a comprehensive auto service center, offering much more than just these core products. With a history rooted in the consolidation of National Tire Warehouse and Tire America brands by Sears, NTB has since transitioned ownership, now falling under the umbrella of Mavis Tire Express Services Corp. This affiliation expands its reach and service capabilities, making it a convenient and accessible option for drivers across the United States. NTB aims to be a reliable partner for maintaining vehicle safety and performance, catering to a wide range of automotive needs.

NTB operates a vast network of service centers across multiple states, ensuring wide accessibility for local users. Each location is designed to provide a functional and often comfortable environment for customers. While specific architectural details may vary by store, the general setup includes a service bay area where technicians work on vehicles and a customer waiting area. The waiting areas are typically equipped with amenities to ensure a reasonable level of comfort for those waiting for their vehicles, such as seating and sometimes Wi-Fi access. The emphasis is on efficiency and clear communication between staff and customers, aimed at making the service experience as smooth as possible. With over 1,500 convenient locations across the Mavis Tire family, NTB strives for quick and easy access for drivers needing automotive assistance. Their stores are generally open early and close late, with many locations also operating on Saturdays and Sundays, offering flexible scheduling for busy individuals.

NTB's service portfolio extends well beyond its namesake, covering a broad spectrum of automotive maintenance and repair tasks. This makes it a one-stop shop for many common vehicle needs:

• Tire Sales and Service: This is arguably NTB's most recognized service. They boast one of the nation's largest inventories of tires, featuring top brands like Michelin, Goodyear, Continental, and Pirelli. Services include new tire sales, professional installation (mounting and balancing), flat tire repair, tire rotations (often free for the lifetime of tires purchased from NTB), and tire pressure checks. They cater to a variety of vehicle types, including passenger cars, light trucks, SUVs, and even RV and trailer tires.

• Battery Replacement: As the "Battery" in their name suggests, NTB offers comprehensive battery services. This includes free battery checks, battery sales, and professional installation. They address all aspects of the battery charging system, including the battery, alternator, wiring, and electronic control unit.

• Fluid Services: NTB provides essential fluid exchanges, including oil changes (conventional, synthetic blend, and full synthetic options), brake fluid exchange, coolant exchange, and transmission fluid exchange. These services are crucial for vehicle longevity and performance.

• Brake Services: From free brake inspections to comprehensive brake repairs, NTB handles various brake system needs, including pad and rotor replacement, caliper service, and brake fluid flushes.

• Steering & Suspension Services: They offer services related to steering and suspension components, including wheel alignments (using state-of-the-art equipment), shock and strut replacement, and inspections to ensure proper vehicle handling and ride comfort.

• Scheduled Maintenance: NTB performs a range of factory-recommended scheduled maintenance services to help keep vehicles running efficiently and to preserve warranties. This can include services like spark plug replacement, belt and hose inspections, and general vehicle check-ups.

• Vehicle Inspections: Beyond routine maintenance, NTB also conducts vehicle inspections to identify potential issues and ensure roadworthiness.

• Other Services: Additional services may include wiper blade replacement, muffler and exhaust system checks and repairs, and air conditioning service.

NTB differentiates itself through several key features and customer-focused initiatives:

• Vast Inventory and Top Brands: With a significant stock of tires from leading manufacturers, customers have a wide selection to choose from, ensuring they find the right tires for their specific vehicle and driving needs.

• ASE-Certified Technicians: Many NTB locations employ ASE (Automotive Service Excellence)-certified technicians. This certification indicates that the technicians have met rigorous standards for automotive knowledge and skills, providing customers with confidence in the quality of work performed.

• 30-Day Ride Guarantee: NTB backs its tire sales with a 30-day ride guarantee, allowing customers to return tires if they are not satisfied, offering peace of mind with their purchase.

• Free Lifetime Tire Rotation: A significant value-add, this service helps extend the life of tires purchased from NTB, contributing to long-term savings for customers.

• Competitive Pricing and Price Match Policy: NTB aims to offer competitive prices and, in many cases, provides a price match policy against major retailers, ensuring customers get a good deal.

• Online Scheduling and Accessibility: Customers can easily book appointments and shop for tires online, streamlining the process and reducing wait times.

• Customer Service Focus: While experiences can vary by location, NTB generally strives for efficient and trustworthy service. Positive customer reviews often highlight helpful and professional staff members who provide clear explanations and honest recommendations.

• Promotional Offers: NTB frequently runs promotions on both tires and services, making their offerings more attractive. These typically include rebates on tire purchases and discounts on services like oil changes and brake work.

NTB consistently offers a variety of promotional deals to attract and retain customers. These often include:

• Tire Rebates: Significant savings are frequently available on select sets of four tires, with rebates that can range from $40 to $180 or more, often requiring a mail-in form.

• Oil Change Specials: Discounts on conventional and full synthetic oil changes are a recurring promotion, making routine maintenance more affordable.

• Service Discounts: Regular savings can be found on services such as brake service (often including a free inspection), wheel alignments, battery service (with free battery checks), shocks and struts, windshield wipers, and muffler/exhaust services.

• NTB Credit Card: They offer special financing options, such as 6 months of special financing on purchases of $199 or more, through their dedicated NTB credit card.

• Online Coupons and Deals: Customers can find various coupons and discount codes on the NTB and Mavis Tire websites, providing savings on specific services or overall purchases.

NTB encourages customers to visit their website, ntb.com, or the Mavis Tire website () to explore current deals and to schedule appointments. Their widespread presence, combined with a commitment to offering comprehensive services and competitive pricing, positions NTB - National Tire & Battery as a reliable choice for local users seeking quality automotive care and a broad selection of tires.