Non-Stop Towing & Recovery

Getting your car towed is stressful in and of it self. My family car was towed to Nonstop towing over the weekend, and they were very professional in their communication. My one advise would be, if you're getting your car towed please take the registration out of the car. My experience was as follows; ourcar was towed, we did not take the registration out of the car because the cop who towed our car was, indifferent. When we called this company at around 1pm to ask about getting our registration papers, we were asked to wait for the drivers to get off break, their break was over at 2:30 pm. We got our registration papers around 3:30 and had to run back to the freeport PD for release papers. Non-stop towing closes at 4pm so we just knew we wouldn't make it in time. We wanted to avoid another fee so we called and the young lady was nice enough to wait for us and help us out. This experience is very stressful as is so its nice to have someone understand and speak to you like a human. Yes its very expensive. But so is the price of gas.

Nov 26, 2024 · Melissa Desir

Austin was friendly, efficient , and timely. To have called at 3pm and he had it towed by 7pm is great. Not all places jump on it quickly.

Feb 05, 2025 · Alishia Green

If I could give this company no stars I would! If patrolling a military community and taking service member’s cars was not bad enough they do not register when they take the cars with the Nassau Police Department. They need to put up more no parking signs and also more signs with the company’s informations so you know where the car is being towed from. The customer service is also trash! Remove Luis from the phones! He communicates poorly and was unable to answer basic questions.

Jun 30, 2024 · Nandi Stephens

White lady with crusty oily blonde hair mid 50s ( I think ) attended me. Horrible grisly breath. Her screeching voice made my ears hurt. Her eyebags looked like dried grapes ( black & wrinkly ) she said her foot has fungus for some reason. They go through the vehicle for loot. Please Tip employees they look homeless & money hungry🙏. White lady at front desk seek Dental Help. Insane breath

Jun 11, 2024 · Veronica Ceballos

I wish I could give them half a star. They really charged me extra $100 and they only had my car for 22 hours and 45 minutes. Unbelievable. Please don’t get your car towed by Freeport police and get your car sent here cause they definitely will hit your pockets.

Jan 22, 2024 · A L