NAPA Auto Parts - Riverside Automotive Supply

NAPA Auto Parts - Riverside Automotive Supply ico

(89 reviews)

Auto Repair StationsIllinoisKane CountySouth ElginWest Spring Street

Kane County . Illinois

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  • Reviews
  • +1 847-742-2200
  • www.napaonline.com
  • 1100 W Spring St, South Elgin, IL 60177, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM

NAPA Auto Parts - Riverside Automotive Supply Introduce

For automotive enthusiasts, professional mechanics, and everyday drivers in South Elgin, IL, and the surrounding areas, NAPA Auto Parts - Riverside Automotive Supply stands as a critical resource. Located conveniently at 1100 W Spring St, South Elgin, IL 60177, this NAPA branch operates as a robust auto parts store, integral to the broader "Auto Repair Stations" category by supplying the essential components and tools for vehicle maintenance and repair. You can reach them by phone at (847) 742-2200 or +1 847-742-2200.

NAPA Auto Parts is a well-established name in the automotive aftermarket, known for its extensive inventory and commitment to serving both professional repair shops and DIY customers. Riverside Automotive Supply, as a local NAPA affiliate, carries on this tradition, providing a vast selection of parts for various vehicles, from passenger cars and trucks to heavy-duty vehicles, boats, RVs, and tractors.

Environment and Customer Experience

The environment at NAPA Auto Parts - Riverside Automotive Supply is characteristic of a well-stocked and organized auto parts store. While specific details about the interior aesthetics like seating areas or coffee stations are not highlighted in customer reviews, the focus is clearly on efficiency and product availability. The physical layout is designed to allow for quick access to a wide range of automotive components, tools, and supplies.

Customer feedback consistently points to a highly positive and efficient customer experience. One reviewer enthusiastically states, "I use them multiple times a day and they are knowledgeable and very quick with deliveries. Highly recommend!" This review underscores several key aspects of the environment and service: the staff's expertise ("knowledgeable"), speed ("very quick with deliveries"), and reliability, especially for frequent users like professional mechanics who rely on timely parts delivery for their own repair operations. This suggests a well-trained team that can quickly identify the correct parts and fulfill orders promptly.

Another customer's experience further illustrates the store's utility, particularly for less common parts: "I don't regularly visit NAPA locations but sometimes they have parts that you just can't find anywhere else! I needed a pintle cap for a fuel injector for my 30 year old Ford truck. The injector was still good but the plastic cap at the tip had degraded and cracked. I found the caps on the NAPA website but unfortunately they would've had to be ordered and would take a few days to get in. Instead, I just ordered a new fuel injector and it was ready for pickup in a couple of hours. The fuel injector was also easily 50% less than what I saw on the AutoZone website." This feedback highlights a critical feature: the ability to source hard-to-find or specialized parts, even for older vehicles. It also praises the competitive pricing and the speed of in-store pickup, even when an item might initially appear to require ordering. This implies efficient inventory management and a strong supply chain.

The overall impression derived from these accounts is that NAPA Auto Parts - Riverside Automotive Supply prioritizes a straightforward, service-oriented environment where customers can quickly find what they need, often with the assistance of knowledgeable staff, and at competitive prices. The emphasis is on practical utility and customer satisfaction through efficient part provision.

Services and Features

NAPA Auto Parts - Riverside Automotive Supply offers an extensive range of goods and services, solidifying its role as a comprehensive auto parts provider in the South Elgin area. As part of the NAPA network, it provides access to a vast catalog of automotive products, catering to diverse needs, from routine maintenance to specialized repairs and performance upgrades. Key services and features include:

  • Extensive Parts Inventory: The store stocks a wide variety of replacement parts for cars, trucks, SUVs, and even heavy-duty vehicles, marine applications, and agricultural equipment. This includes popular categories such as brakes (pads, rotors, calipers, lines), batteries (automotive, heavy-duty, marine, lawn & garden), filters (oil, air, fuel, cabin), ignition and engine components (spark plugs, coils, alternators), exhaust systems, and drivetrain parts (CV axles, driveshafts).

  • Accessories: Beyond functional parts, they offer a range of accessories for vehicle customization and enhancement. This includes interior accessories (floor mats, seat covers, audio/video), exterior accessories (truck bed covers, running boards, towing hitches), and performance parts (air intake systems, performance chips).

  • Oil & Chemicals: A comprehensive selection of motor oils (including NAPA's own brand, Mobil 1, Shell Rotella, Chevron Delo), antifreeze, hydraulic fluids, transmission fluids, gear oils, and various other automotive chemicals like cleaners, degreasers, sealants, and detailing products.

  • Tools & Equipment: Catering to both professional mechanics and DIYers, the store offers a wide array of tools and equipment. This includes air compressors and accessories, battery chargers, diagnostic scan tools, socket sets, torque wrenches, lifting equipment, and safety gear.

  • Paint & Body Supplies: For collision repair and bodywork, they provide paint, primer, clear coat, body filler, masking film, rust treatment, and related supplies.

  • Knowledgeable Staff: As evidenced by customer reviews, the staff is highly knowledgeable and can provide assistance in identifying the correct parts for specific vehicles and needs, even for older or less common applications.

  • Quick Service & Deliveries: Particularly beneficial for local repair shops, the store is noted for its efficiency in processing orders and providing quick deliveries, minimizing downtime for professional customers.

  • Online Ordering and In-Store Pickup: Customers have the convenience of ordering parts online through the NAPA website and picking them up at the South Elgin location, often ready for pickup within 30 minutes, or opting for free shipping on eligible orders.

  • NAPA AutoCare Network: While primarily a parts store, NAPA is associated with the NAPA AutoCare network of repair shops. This means they are a trusted supplier for many local garages, and customers seeking installation might be referred to or find NAPA-affiliated repair services nearby.

The breadth of their inventory and the efficiency of their service make NAPA Auto Parts - Riverside Automotive Supply a cornerstone for automotive needs in the South Elgin area.

Promotional Information

NAPA Auto Parts, including the Riverside Automotive Supply location in South Elgin, regularly runs various promotions and deals to provide value to its customers. These promotions can be found on the NAPA online platform and are typically applicable to purchases at local stores. While specific offers are subject to change, common types of promotions include:

  • Monthly Deals and Sales: NAPA frequently offers discounts across various product categories. These can include percentage-off sales on specific types of parts, accessories, or tools.

  • Rebates and Cash Back Offers: Promotions often involve rebates on purchases of certain brands or products, such as "Grab Up To $30 With Pennzoil" or "$25 Back With Bosch." These encourage customers to choose specific high-quality brands.

  • Wiper Blade Savings: Given the seasonal need for wiper blades, specific discounts like "Save $15 Per Pair Rain-X Wiper Blades" are common offers.

  • Tool and Equipment Sales: For both professionals and DIYers, NAPA frequently features sales on popular tool brands, such as "Milwaukee Tools Spring Sale."

  • NAPA Rewards Program: Customers can join NAPA Rewards to earn points on purchases, leading to instant savings and exclusive offers. For instance, signing up might provide an initial discount like "$5 back" or "$10 off your next $40 purchase when you sign-up for NAPA Mobile Alerts."

  • Online-Exclusive Codes: Sometimes, specific promo codes are available for online orders that can be picked up in-store or shipped, such as "Use Code MEMORIAL2025 Online ONLY."

  • Free Shipping Offers: For online orders, NAPA often provides free shipping on orders over a certain amount (e.g., $49+ or $75+), making it more convenient for customers to get parts delivered directly.

Local users in South Elgin are encouraged to check the official NAPA Auto Parts website or contact NAPA Auto Parts - Riverside Automotive Supply directly to inquire about current promotions and ensure they take advantage of available savings on their automotive needs.

NAPA Auto Parts - Riverside Automotive Supply Photos

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NAPA Auto Parts - Riverside Automotive Supply Location

NAPA Auto Parts - Riverside Automotive Supply Customer Reviews

I use them multiple times a day and they are knowledgeable and very quick with deliveries. Highly recommend!

Mar 14, 2025 · Adam Harrison

I don't regularly visit NAPA locations but sometimes they have parts that you just can't find anywhere else! I needed a pintle cap for a fuel injector for my 30 year old Ford truck. The injector was still good but the plastic cap at the tip had degraded and cracked. I found the caps on the NAPA website but unfortunately they would've had to be ordered and would take a few days to get in. Instead, I just ordered a new fuel injector and it was ready for pickup in a couple of hours. The fuel injector was also easily 50% less than what I saw on the AutoZone website.

Nov 21, 2024 · T P

Andrew is very knowledgeable and helped me resolve a year-long issue I've had with my Acura. He always attends me and never fails to go the extra mile to ensure everything is done right and correct and that is something many autoparts stores fail do nowadays. His expertise and dedication are really appreciated. I will continue to come here and use Napa as my main source of parts, highly recommend!

Aug 24, 2024 · Rotceh

Bought a fuel shut off solenoid for a diesel. Solenoid exploded and caused a small fire . When returning to the store for a refund. No manager was present. Employees called the manager and stated that I have to wait until Monday for my money. Are we able to get parts and give them money when we feel like it? No. I spend alot of money here. I will never step foot into a napa again

Jun 16, 2024 · Brandon m

I would give them a negative review if I could… Sold me the wrong battery took it back they insisted it was the correct battery with the wrong sticker on it. Then gave me a hard time about returning it. Drove around the corner to advanced got the correct battery wouldn’t you know the truck started right up… Idiots is all i can say

Dec 11, 2023 · Jamie Garza