NAPA Auto Parts

(50 reviews)

Auto Repair StationsOhioHighland CountyHillsboroWest Main Street

Highland County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 937-393-3471
  • www.napaonline.com
  • 935 W Main St, Hillsboro, OH 45133, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

NAPA Auto Parts Introduce

NAPA Auto Parts, a ubiquitous name in the automotive aftermarket, functions as a critical "Auto Repair Station" not by directly performing repairs, but by supplying the essential goods and support services that enable both professional mechanics and individual vehicle owners to carry out comprehensive vehicle maintenance and repairs. As a cornerstone of the automotive industry, NAPA Auto Parts is dedicated to providing an unparalleled selection of parts, tools, and accessories. This introduction aims to offer a detailed and objective overview of NAPA Auto Parts, encompassing its typical store environment, the extensive range of services and goods it offers, its distinctive features, and any available promotional information, all based on the general operational model and publicly available data of the NAPA brand.

The **environment** at a typical NAPA Auto Parts store is designed for maximum efficiency and ease of access, catering to a diverse clientele that includes professional technicians, fleet managers, and do-it-yourself enthusiasts. Stores are consistently well-lit, clean, and highly organized. Products are systematically categorized and shelved, allowing for logical navigation and quick identification of specific parts, fluids, or tools. Clear signage directs customers to various departments, from brakes and batteries to chemicals and accessories. The front counter serves as a central point of interaction, where knowledgeable staff provide expert assistance with part lookups, technical information, and order processing. The atmosphere is generally bustling but professional, reflecting the high demand for quality automotive components. Many NAPA locations are designed with sufficient parking and easy access to facilitate quick pick-ups, especially for mechanics who rely on rapid parts delivery. The overall emphasis is on creating a functional and well-stocked space where customers can efficiently find what they need, supported by attentive and informed personnel.

As a pivotal "Auto Repair Station" in the supply chain, NAPA Auto Parts offers an incredibly comprehensive range of **services and goods for sale**, making it a one-stop shop for virtually all automotive needs. Their core business revolves around providing high-quality replacement parts for nearly every vehicle system and type. This extensive inventory includes:

  • **Engine Components:** A vast selection of parts for engine rebuilds, repairs, and maintenance, including spark plugs, ignition coils, alternators, starters, fuel pumps, water pumps, belts, hoses, and sensors.
  • **Brake Systems:** A complete line of brake pads, rotors, calipers, brake lines, drums, shoes, and brake hardware, ensuring reliable stopping power.
  • **Batteries:** Automotive batteries for cars, light trucks, and heavy-duty applications, as well as specialized batteries for marine, RV, and powersports vehicles. Many locations offer battery testing and recycling.
  • **Filtration:** A wide array of oil filters, air filters, fuel filters, cabin air filters, and transmission filters crucial for vehicle health and performance.
  • **Fluids & Chemicals:** An extensive range of motor oils (conventional, synthetic, synthetic blend), transmission fluids, brake fluids, power steering fluids, coolants, refrigerants, fuel additives, cleaners, degreasers, lubricants, and detailing products.
  • **Suspension & Steering:** Components such as shocks, struts, ball joints, control arms, tie rods, and power steering parts for vehicle handling and ride quality.
  • **Drivetrain & Axle:** CV axles, driveshafts, U-joints, wheel bearings, and differential components.
  • **Exhaust Systems:** Mufflers, catalytic converters, exhaust pipes, and related mounting hardware.
  • **Heating & Cooling:** Radiators, water pumps, thermostats, heater cores, and air conditioning components like compressors and condensers.
  • **Tools & Equipment:** A comprehensive selection of hand tools, power tools, diagnostic tools (including OBD-II scanners), air compressors and accessories, lifting equipment (jacks, jack stands, ramps), and a wide range of shop supplies for both professional garages and DIY enthusiasts. Many locations also offer tool rental programs.
  • **Accessories:** A broad array of exterior and interior accessories, including floor mats, truck bed covers, towing equipment, lighting upgrades, performance parts, and vehicle electronics.
  • **Paint & Body:** Automotive paints, primers, clear coats, body fillers, abrasives, and masking supplies for collision repair and aesthetic enhancements.

Beyond the vast product catalog, NAPA Auto Parts offers critical supportive "services" such as expert advice from their knowledgeable counter staff, who can assist customers in identifying the correct parts for their specific vehicle and repair needs. They also facilitate highly convenient **online ordering with quick in-store or curbside pickup**, which is essential for minimizing downtime for both professional mechanics and individual car owners. The extensive NAPA AutoCare network, linked to NAPA Auto Parts, means that while the store sells parts, it often serves as a hub for referrals to local certified repair shops for installation or more complex diagnostic services.

Several distinct **features** underscore the value and reliability of NAPA Auto Parts. Foremost is its **nationwide brand recognition and extensive network**, providing customers with consistent quality and accessibility across thousands of locations. This robust supply chain ensures high availability of parts, even for less common vehicles. The **knowledgeable and highly trained staff** are a significant asset; NAPA prides itself on having experienced counter personnel who can offer expert advice and precise part identification. The commitment to **quality parts** is another hallmark, with NAPA selling both reputable brand-name parts and its own NAPA-branded components, which often meet or exceed OEM specifications. The integration of **advanced technology** for inventory management and customer support, including online ordering platforms and digital catalogs, significantly enhances the customer experience. Many locations also offer **value-added services** like battery testing, wiper blade installation assistance, and occasionally, specialized tool rental. Furthermore, the **NAPA AutoCare Center program**, though distinct from the parts store, creates a symbiotic relationship where customers can trust that parts purchased from NAPA will be used by affiliated repair shops, often backed by a nationwide warranty. This comprehensive approach to supporting automotive repair makes NAPA Auto Parts a trusted partner for vehicle owners and professionals alike.

Regarding **promotional information**, NAPA Auto Parts consistently offers a wide array of deals and incentives to its customers, which are typically advertised through their website, in-store flyers, and local marketing channels. Common promotions include:

  • **Monthly and Weekly Sales:** Regular discounts on popular categories such as batteries, brake components, engine oil, filters, and specific tools. These are frequently updated to reflect seasonal needs.
  • **Rebates:** Manufacturers' rebates on purchases of specific brands or products, often requiring mail-in submissions.
  • **NAPA Rewards Program:** A popular loyalty program that allows customers to earn points on every purchase (both in-store and online), which can then be redeemed for discounts on future purchases (e.g., $5 off for every 100 points).
  • **Online Exclusives:** Special discounts or coupon codes available specifically for online orders, often paired with options for in-store pickup within 30 minutes or free shipping on qualifying purchases (e.g., orders over $49).
  • **Seasonal Promotions:** Targeted sales events for spring car care, summer travel, winterization, and holiday periods, offering discounts on relevant parts and fluids.
  • **Special Financing Offers:** Through the NAPA EasyPay credit card, customers may be able to access promotional financing (e.g., 6-month deferred interest) on larger purchases, providing flexibility for bigger repair projects.
  • **Commercial Account Benefits:** For professional repair shops and businesses, NAPA offers specialized pricing, bulk discounts, and dedicated delivery services.

Customers are strongly encouraged to regularly check the official NAPA Auto Parts website or visit their local NAPA store to inquire about the most current and specific promotional offers. These deals are dynamic and frequently updated, providing significant opportunities for savings on essential automotive parts and supplies.

NAPA Auto Parts Location

NAPA Auto Parts Customer Reviews

Good service bit high prices but have the parts or can get them for unusual cars.

Jan 31, 2022 · HWSA

Great service. Work hard to get you what you want. Fast ordering too. I do all of my own car maintenance. I built my first engine 43 years ago. I've used all the parts houses around. Parts here are better quality than others. Having to do the job twice is more expensive than buying quality parts and doing it once. Parts on the shelves should be priced though, that is frustrating if you are comparing.

Jan 05, 2021 · Harv

They've always been helpful the prices online are a lot better

Mar 02, 2025 · Rich

This particular NAPA is a small town one. Prices were good compared to others, but still expensive. However, would not assist when I had to switch out a very large heavy battery. It's against their local store policy I was told when I asked for help.

Jul 18, 2022 · Ricky Reynolds

Love the staff here. Always so much help, friendly and will go out of their way to help us. Usually always our 1st stop when looking for semi parts!

May 21, 2021 · Lisa Strausbaugh