NAPA Auto Parts

NAPA Auto Parts ico

(124 reviews)

Auto Repair StationsNew YorkWestchester CountyElmsfordSaw Mill River Road

Westchester County . New York

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  • Intro
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  • Reviews
  • +1 914-347-3137
  • www.napaonline.com
  • 181 Saw Mill River Rd, Elmsford, NY 10523, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

NAPA Auto Parts Introduce

NAPA Auto Parts, located at 181 Saw Mill River Rd, Elmsford, NY 10523, USA, stands as a prominent destination for automotive enthusiasts and everyday drivers alike. As an establishment categorized under "Auto Repair Stations," this NAPA outlet provides not only a vast selection of auto parts for sale but also supports the broader automotive service industry, making it a crucial hub for vehicle maintenance and repair needs in the Elmsford area. You can reach them directly at (914) 347-3137 or +1 914-347-3137 for any inquiries.

The **environment** at NAPA Auto Parts in Elmsford generally reflects the practical and organized nature expected of a leading automotive parts supplier. Upon entering, customers are typically greeted by aisles stocked with a diverse array of components, from engine parts and brake systems to automotive fluids, tools, and accessories. The layout is designed for easy navigation, though the specific arrangement can vary. While the primary focus is on the products themselves, the overall atmosphere is one of efficiency, aimed at quickly connecting customers with the parts they need. The cleanliness and organization of the shelves and displays are usually maintained to ensure a professional shopping experience. The store is designed to cater to both professional mechanics and DIY enthusiasts, providing a space where both can find what they're looking for, often with the assistance of knowledgeable staff. The practical nature of the store's environment emphasizes its role as a functional and reliable source for auto parts.

The **services** offered by NAPA Auto Parts extend far beyond simply selling parts. As an entity operating within the "Auto Repair Stations" category, NAPA provides critical support to both professional mechanics and individual customers. Their core service is the provision of a comprehensive inventory of automotive parts, encompassing a wide range of vehicles and repair needs. This includes everything from routine maintenance items like oil filters, air filters, and spark plugs, to more specialized components such as alternators, starters, brake calipers, and suspension parts. Beyond direct sales, NAPA also offers services like parts lookup and identification, helping customers find the exact components for their specific vehicle make and model. They often have access to extensive databases and technical resources to assist with this. Furthermore, many NAPA locations, including this one in Elmsford, may facilitate connections with local auto repair shops, often recommending trusted mechanics for installations or repairs that customers cannot perform themselves. This linkage to the broader auto repair ecosystem is a key aspect of their service offering. The availability of knowledgeable staff who can offer advice on part selection and basic repair procedures is another valuable service. While they do not typically perform repairs on-site, their role as a supplier is integral to the functioning of countless auto repair stations by ensuring the availability of necessary parts. This indirect support is a significant service in itself, contributing to the overall efficiency of automotive maintenance in the community.

One of the key **features** of NAPA Auto Parts is its extensive inventory. They pride themselves on having a vast selection of parts for various vehicle makes and models, ensuring that customers can often find what they need without having to wait. This breadth of stock is a significant advantage, particularly for emergency repairs or when dealing with less common vehicles. Another notable feature is the **knowledgeable staff**. Customer reviews, while varied, often highlight the helpfulness of the salespeople. These individuals are typically well-versed in automotive parts and can provide guidance, answer questions, and assist in identifying the correct components for a specific repair job. This expert assistance is a valuable asset, especially for those who may not be highly experienced in auto mechanics. Furthermore, NAPA's reputation as a trusted brand in the automotive industry is a strong feature. Their commitment to quality parts, often sourced from reputable manufacturers, instills confidence in customers. The convenience of their location in Elmsford, readily accessible for local users, is another practical feature. However, it's worth noting that some customer feedback indicates occasional challenges with in-stock availability despite online indications. This highlights a common challenge for any large parts distributor and is something customers should be aware of, perhaps by calling ahead to confirm stock for critical items. Despite this, the overall breadth of their catalog and the expertise of their team remain strong selling points.

Regarding **promotional information**, NAPA Auto Parts, like many large retailers, frequently runs various promotions and discounts. While specific current promotions for the Elmsford location would need to be confirmed directly with the store or through NAPA's official channels, general promotional strategies often include seasonal sales events, discounts on specific categories of parts (e.g., brakes, batteries, or oil change kits), and loyalty programs for frequent customers. They may also offer special pricing for professional mechanics or fleet accounts. It is always advisable for customers to check the NAPA Auto Parts website or contact the Elmsford store directly to inquire about any ongoing promotions or deals that could benefit their purchases. They might also have in-store flyers or signage advertising current specials. Given the competitive nature of the auto parts market, NAPA is generally proactive in offering incentives to both individual consumers and automotive repair businesses. While the customer review about "few customers" when one individual visited could be a one-off observation, NAPA's consistent promotional efforts aim to attract and retain a steady customer base. For the most up-to-date promotional information, a direct call to (914) 347-3137 or +1 914-347-3137 would be the most reliable method.

NAPA Auto Parts Photos

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NAPA Auto Parts Location

NAPA Auto Parts Customer Reviews

Seems like a good store. Salespeople very helpful. Hope it stays around since there were few customers when I was there.

Nov 14, 2024 · Paul Joselow

Not too good at stocking parts...said it was available....but got to store and no part in stock....

Jan 14, 2025 · V. Propertyfixer

My friend and I went to this location since he really needed a piece for his Scion TC. David, one of the employees who we recognized from another auto part store was working there. David was extremely helpful and very nice. Great customer service!

Aug 21, 2023 · Nataly Lopez

Worst auto parts i ever been to, waited an hour almost for a part that i ordered 2 days ago, person who works there had no idea know what she was doing and was unable to find the part , the other people who work there were treating me very rude because i didnt have a receipt... but were able to find the part number through their transaction history because i already paid for it. i canceled the order and demanded refund for the amount of time it took to just find a part that i ordered . Received No apologies from any employee, i will never going back there again.

Nov 19, 2021 · lou Quintanilla

I've gone to this business for more years than I care to remember. Easily 10+ years. The service team is knowledgeable and they work diligently to help every single time. And the parts have been consistently reliable.

Dec 04, 2022 · G V