NAPA Auto Parts

NAPA Auto Parts ico

(69 reviews)

Auto Repair StationsNew JerseySussex CountyHopatcongLakeside Boulevard

Sussex County . New Jersey

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 973-347-1221
  • www.napaonline.com
  • 52 Lakeside Blvd, Hopatcong, NJ 07843, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed

NAPA Auto Parts Introduce

Welcome to the NAPA Auto Parts store located at 52 Lakeside Blvd in Hopatcong, NJ 07843, USA. As a well-established and reputable brand in the automotive parts industry, NAPA Auto Parts in Hopatcong serves as a vital resource for local vehicle owners, mechanics, and DIY enthusiasts alike. While categorized under "Auto Repair Stations" on some platforms due to the sale of essential components needed for vehicle maintenance and repair, NAPA primarily functions as an auto parts retailer offering a wide array of products and valuable customer service.

Based on customer reviews, the environment of the NAPA Auto Parts store in Hopatcong is characterized by convenience and accessibility. Its location just a minute away from Route 80 provides easy access for both local residents and those passing through the area. The store also offers "adequate parking for many customers," ensuring a hassle-free shopping experience. This convenient location and ample parking make it a readily available source for automotive parts and supplies in the Hopatcong region.

The services and offerings at this NAPA Auto Parts store are centered around providing customers with the necessary components for vehicle maintenance and repair, coupled with knowledgeable assistance. Key services and features highlighted by customer experiences include:

  • Extensive Inventory of Auto Parts: As part of the national NAPA network, this store likely stocks a comprehensive selection of auto parts for various makes and models, including cars, trucks, and even RVs, as indicated by a customer's experience with an RV chassis battery. This broad inventory aims to meet the diverse needs of the local automotive community.
  • Battery Testing and Sales: The store offers battery testing services to help customers determine if their battery needs replacement. They also stock a range of batteries and provide advice on suitable replacements, ensuring customers get a reliable power source for their vehicles. They also confirm that new batteries are fully charged and ready for use.
  • Headlight Sales: The store sells headlights and, as one customer noted, offers competitive pricing compared to other retailers, potentially saving customers money on essential lighting components.
  • Knowledgeable and Helpful Staff: A recurring theme in the customer reviews is the helpfulness and knowledge of the store's employees. Customers describe the staff as "nice" and "knowledgeable," indicating that they can provide valuable advice and assistance in finding the correct parts for specific vehicles and repair needs.
  • Fast Service: Customers have praised the "fast service" provided at this NAPA Auto Parts location. This efficiency ensures that customers can quickly obtain the parts they need and minimize downtime for their vehicle repairs or maintenance.
  • Parts Look-up and Assistance: The staff is willing to help customers find the specific parts they require, demonstrating a commitment to customer service and ensuring that individuals get the right components for their automotive projects.
  • Advice and Recommendations: As automotive experts, the staff can offer helpful advice and recommendations on various automotive issues and the appropriate parts to address them, as evidenced by the advice given to the out-of-towner regarding their RV battery.

A significant feature of this NAPA Auto Parts store is the expertise and helpfulness of its staff. The positive reviews consistently highlight the "nice people" who work there and their ability to provide knowledgeable assistance. This is a crucial aspect of an auto parts store, as customers often rely on the staff's expertise to identify the correct parts and troubleshoot automotive issues. The willingness to offer advice, as demonstrated with the RV battery inquiry, showcases a commitment to helping customers beyond just selling parts.

The convenience of the store's location, just off Route 80 with ample parking, is another key feature. This accessibility makes it a convenient stop for both local residents and travelers in need of automotive parts or supplies. The ease of getting to the store and finding parking contributes to a positive overall customer experience.

The competitive pricing, as highlighted by the customer who saved money on a headlight, is also a significant benefit. Getting quality auto parts at a reasonable price is important for vehicle owners, and this NAPA store appears to offer cost-effective solutions for their automotive needs.

Currently, there is no specific promotional information mentioned in the provided reviews. However, NAPA Auto Parts as a national chain often runs promotions, discounts, and special offers on various products throughout the year. Local users are encouraged to visit the store or contact them directly to inquire about any current promotions, seasonal sales, or NAPA Rewards programs that may be available.

For local users in Hopatcong, NJ, and the surrounding areas seeking a reliable and well-stocked auto parts store, the NAPA Auto Parts located on Lakeside Blvd offers a compelling option. With its convenient location just off Route 80, ample parking, knowledgeable and helpful staff providing fast service, and competitive pricing, it serves as a valuable resource for all your automotive parts needs, whether you are a professional mechanic or a DIY enthusiast. Contact them today at (973) 347-1221 or +1 973-347-1221, located at 52 Lakeside Blvd, Hopatcong, NJ 07843, USA, to experience the excellent service and extensive inventory that this NAPA Auto Parts store has to offer.

NAPA Auto Parts Photos

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NAPA Auto Parts Location

NAPA Auto Parts Customer Reviews

Out-of-towner camping in the area discovered my RV chassis battery had died. Found this NAPA on Google. Called this store, got helpful advice, and took my battery with me. They tested and confirmed it needed replaced, advised on a good replacement and confirmed the new battery was fully charged and ready to go. Great Guys!

Aug 18, 2023 · Danny Dotson

This store was perfect! The nice people who work at this store are knowledgeable and offer fast service, and will help you find what you need. Its located just a minute from route 80, and had adequate parking for many customers. They sold me a headlight for $20 less than the other place tried fo charge me, and that was awesome.

Feb 15, 2021 · Alex Price

Update: I managed to get a hold of the paint guy and he was very friendly and helpful. So big plus there. Also purchased a couple other things since then with no issue. Reason for change: Guy in review felt he was being personally attacked, so I tried to tone it down to accommodate. Sorry, review was not meant to be personal, but it did need to convey to your management how you make customers feel; hence the tone used. Original Review: Good: High quality products and a decent selection Bad: Not so friendly and knowledgeable sales team (at least today - sat) Long story: I bought a couple things from this store before and wanted to use it to purchase all my paint supplies for a project car. I went to the store to buy a good quality primer (as they seem to sell them) but I wasn't sure what I needed. So I waited the 10 minutes for their "paint expert" to finish up with whoever he was helping. I don't think it was their real paint expert but this is what the guy behind the counter called him. (Some young kid) So I tried to explain what I'm doing and what I was looking for in a product. It became clear very quickly that he was not listening and that he knew very little about painting a car. I got no help, only a condescending tone. Anyway, at this point, I probably wasn't the most pleasant person to deal with as I just got told off by a self important millennial with zero experience and a healthy "I don't give a damn" attitude. However, I tried to save the conversation because I really wanted to purchase at least a gallon of primer to keep the project moving, but got nowhere. So at this point, I'm just gonna go ahead and purchase my stuff off amazon or whatever online store. I am very unhappy with my experience because I like having this store close by and really wanted to support them. However, I don't' have time to make a bunch of trips in hopes of finding someone that can help me. Let's be honest, thanks to the internet, I can buy my supplies without every leaving my house and for probably a little cheaper. I was willing to pay a little more to ensure I get the right products and to maybe receive some friendly advice. Instead, I got the same answer I could have gotten out of a Walmart clerk served with the attitude of a ready-to-retire janitor.

Sep 14, 2015 · Tom Bober

This place is absolutely amazing people working there are so nice and helpful recommend it to anyone who need any parts for their vehicle to visit this Napa store. They have oil for your car as well

Sep 23, 2022 · Nebojsa Luzaic

Called to see if they had rotors and pads for my vehicle. The gentlemen on the other end if the phone was super unfriendly and treated me like I was stupid. I went to pick up my order, he was grouchy and unprofessional, but wanted my money. I think he needs to take a class in customer service.

Sep 23, 2022 · L