NAPA Auto Parts - Motor Parts & Equipment Corporation

(78 reviews)

Auto Repair StationsMinnesotaDodge CountyKasson4th Street Southeast

Dodge County . Minnesota

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 3:00 PM

NAPA Auto Parts - Motor Parts & Equipment Corporation Introduce

NAPA Auto Parts - Motor Parts & Equipment Corporation, located at 111 4th St SE in Kasson, Minnesota, serves as a local hub for automotive parts, accessories, and potentially some level of support for auto repair needs. Operating within the broader category of "Auto Repair Stations," NAPA aims to provide both professional mechanics and individual vehicle owners with the necessary components to keep their cars and trucks running smoothly. This introduction seeks to offer a comprehensive overview of what local users can expect from this establishment, drawing upon available information, including direct details and customer feedback.

As a physical storefront, NAPA Auto Parts in Kasson likely offers a retail environment where customers can browse and purchase a wide array of automotive parts. These typically include essential maintenance items such as batteries, filters (oil, air, fuel), brakes, belts, hoses, spark plugs, and fluids (oil, coolant, transmission fluid). Beyond these basics, NAPA stores generally stock more specialized parts for various vehicle systems, including engine components, exhaust systems, suspension and steering parts, electrical components (alternators, starters), and cooling system elements (radiators, water pumps). The "Motor Parts & Equipment Corporation" in their name suggests a focus on a broad range of parts and potentially some specialized equipment catering to both everyday vehicles and more demanding applications.

Within the context of the "Auto Repair Stations" category, the role of NAPA Auto Parts extends beyond simply selling components. While not a full-service repair shop in itself, the store often acts as a vital link in the auto repair ecosystem. Local mechanics and DIY enthusiasts rely on NAPA for the timely availability of quality parts needed for vehicle maintenance and repairs. The store's staff may possess a degree of automotive knowledge, enabling them to assist customers in identifying the correct parts for their specific vehicle makes and models. This consultative aspect can be particularly valuable for individuals undertaking their own repairs.

Considering the physical environment of the store, one would typically expect a well-organized retail space with shelves and displays showcasing the various parts and accessories. There would likely be a counter area where customers can place orders, ask questions, and process payments. The store might also have sections dedicated to specific product categories, making it easier for customers to locate what they need. The overall atmosphere would aim to be functional and geared towards efficiently serving the needs of those looking for automotive components.

In terms of services, the primary offering is the sale of auto parts. However, NAPA stores often provide additional services that enhance their value to the community. These can include battery testing, oil recycling programs, and potentially tool rentals for specific jobs. Given their categorization, they might also have established relationships with local repair shops, possibly facilitating parts delivery or offering trade discounts to professional mechanics. The availability of knowledgeable staff who can look up parts based on vehicle identification numbers (VIN) is another crucial service, ensuring customers get the correct fit for their vehicles.

Features that often distinguish auto parts stores like NAPA include the breadth of their inventory, the quality of the brands they carry, and the expertise of their staff. NAPA is a well-established national brand known for carrying a wide selection of parts, ranging from original equipment manufacturer (OEM) parts to aftermarket options from reputable manufacturers. This variety allows customers to choose parts that meet their specific needs and budgets. The emphasis on quality can provide customers with confidence in the durability and performance of the parts they purchase.

However, it's important to consider the customer feedback provided. One review mentions instances of the store being closed prior to its stated hours, which is a significant concern for customers relying on their accessibility. This inconsistency in operating hours can lead to frustration and inconvenience, particularly when urgent parts are needed. Another review expresses dissatisfaction with new staff and higher prices compared to competitors. While the perception of customer service can vary, and pricing strategies are business decisions, these points are worth noting for potential customers. On a positive note, one reviewer highlights that "they always have the part you need," which underscores a key strength of the store – a comprehensive inventory that minimizes delays in obtaining necessary components.

Promotional information is not directly provided in the given data. Typically, auto parts stores like NAPA may engage in various promotional activities to attract and retain customers. These could include seasonal sales on maintenance items (e.g., oil change specials before winter or summer), discounts on specific product lines, loyalty programs that reward repeat purchases, or special offers tied to local events or partnerships. To ascertain any current promotions at the Kasson location, it would be best to contact the store directly via phone or visit their premises.

In conclusion, NAPA Auto Parts - Motor Parts & Equipment Corporation in Kasson, MN, functions as a key resource within the local "Auto Repair Stations" category. It offers a physical location where customers can purchase a wide range of automotive parts and accessories. While praised for its comprehensive inventory, allowing customers to often find the parts they need, there are mentions of inconsistencies in operating hours and concerns about new staff and pricing. Potential customers are advised to verify the store's current hours of operation and compare prices for specific parts they require. Despite some reported drawbacks, the store's ability to consistently stock necessary parts remains a significant advantage for both DIYers and professional mechanics in the Kasson area.

NAPA Auto Parts - Motor Parts & Equipment Corporation Location

NAPA Auto Parts - Motor Parts & Equipment Corporation Customer Reviews

Pretty disappointing when you need a vehicle key battery and their hours are until 3pm and the kights are off and no one is there. This isnt the 1st time this has happened where we needed something and they are closed prior to their hours and nothing is even posted on the door.

Sep 17, 2023 · Kim Huemoeller

The new staff are not any good, and the prices are higher than orileys. However they always have the part you need.

Apr 16, 2024 · Reviews and the Everyday Blues

I can’t thank Riley Thompson enough for his knowledge and help! Above and beyond what anyone has to do! We will be back!!! Dear boss, I hope you know and appreciate the young man you have working for you! Sincerely, a customer that will be over and over!

Sep 06, 2020 · Tina Bigaouette

I am a multi business owner that spend Thousands of dollars at NAPA. Today for first time I was treated awfull by Kyle. I gave him a paint code to mix. When I get there wrong color. I told him there is a mistake here. Grab me the paint code book . I look and find the right color and he was not willing to fix his mistake or return me the money I had pre paid. It was a mistake from his part and was not willing to fix it. It is very sad that because a employee like him ,that store will loose my business. I wish someone to address that situation. I have never ever but today had to pay for someone else’s mistake.

Oct 14, 2018 · CRISTOBAL DE JESUS

Very helpful staff. Always competitive pricing.

Apr 21, 2024 · Chris S