NAPA Auto Parts - Moccasin Gap Auto Parts

NAPA Auto Parts - Moccasin Gap Auto Parts ico

(103 reviews)

Auto Repair StationsVirginiaScott CountyWeber CityUS Highway 23 South

Scott County . Virginia

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  • Intro
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  • Location
  • Reviews
  • +1 276-386-7901
  • www.napaonline.com
  • 2792 US Hwy 23 S, Weber City, VA 24290, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

NAPA Auto Parts - Moccasin Gap Auto Parts Introduce

For vehicle owners, professional mechanics, and do-it-yourself enthusiasts in Weber City, VA, and the surrounding areas, NAPA Auto Parts - Moccasin Gap Auto Parts serves as a vital resource within the "Auto Repair Stations" platform category. Located at 2792 US Hwy 23 S, Weber City, VA 24290, USA, this store is part of the extensive NAPA network, known for providing a wide array of automotive components and supplies. You can reach them by phone at (276) 386-7901 or on their mobile at +1 276-386-7901.

As an "Auto Repair Station" in the context of an auto parts store, NAPA Auto Parts - Moccasin Gap Auto Parts primarily offers goods for sale that are essential for vehicle repair and maintenance. Their inventory is comprehensive, covering a vast spectrum of automotive needs. This includes a wide selection of replacement parts such as brakes (pads, rotors, boosters), exhaust components (catalytic converters, pipes), batteries (automotive, heavy-duty), ignition and engine parts (spark plugs, coils, alternators), filters (oil, air, fuel, cabin air), and drivetrain components (CV axles, driveshafts). Beyond replacement parts, they stock a variety of accessories for exterior and interior vehicle enhancements, performance upgrades, and towing solutions. Furthermore, they provide a broad range of oils & chemicals, including motor oils (conventional, synthetic, high-mileage from brands like NAPA, Valvoline, Mobil 1), antifreeze, hydraulic fluid, transmission fluid, greases, lubricants, and detailing products. For those tackling repairs or projects, they also offer an extensive selection of tools & equipment, from air compressors and battery chargers to scan tools, socket sets, and torque wrenches. Finally, they cater to paint & body needs with products like paint, primer, clear coat, body filler, and related supplies. While NAPA stores do not typically perform repairs themselves, they are crucial suppliers for both professional repair shops and individual customers who conduct their own vehicle maintenance and repairs.

The environment of a NAPA Auto Parts store, including the Moccasin Gap location, is generally that of a well-organized retail space designed for easy navigation. The layout would typically feature clearly labeled aisles with parts categorized for different vehicle systems, chemicals, tools, and accessories. While not a repair shop, the store maintains a clean and functional environment suitable for customers Browse and purchasing parts. There is usually a service counter where staff can assist with part look-ups, offer advice, and process orders. The focus is on providing a comprehensive inventory in an accessible manner, catering to both professional mechanics seeking specific components and DIYers needing guidance and readily available items. Online services, such as "Buy Online, Pick Up in Store," further enhance convenience.

The features of NAPA Auto Parts - Moccasin Gap Auto Parts are a mixed bag, as indicated by customer feedback. On the positive side, a significant feature is the friendliness and helpfulness of the staff. One customer explicitly states, "Always friendly and helpful... Go out of their way to help and quality parts." This suggests a team that is knowledgeable and willing to assist customers in finding the right parts, offering advice, and ensuring a positive shopping experience. The emphasis on "quality parts" is also a strong feature, as NAPA is known for providing reputable brands and durable components, which is critical for reliable vehicle repairs.

However, a major concern highlighted by a customer review revolves around inaccurate operating hours, specifically on a Saturday. A customer reported driving a significant distance only to find the store closed before the advertised closing time, stating, "I’m here at the store and it’s 330 Saturday the store closes at four. I got here about 320 and I was doing work on my phone that hasn’t been anybody here. The store is closed. This costed me a customer because I drove all the way to Virginia, and to get this bearing, now I can’t I could’ve drove to another part store that was a little farther in the opposite direction but I thought this one was open At least that’s what it says online hours of operation 8-4PM." This indicates a critical discrepancy between advertised online hours and actual operational hours, which can lead to significant inconvenience and frustration for customers, especially those traveling from afar or relying on precise timing for their repairs. While current official NAPA information shows the Weber City location operating from 7:30 AM to 5:30 PM Monday-Friday and 8:00 AM to 4:00 PM on Saturday, this past experience points to a potential issue with consistency or real-time updates.

Regarding promotional information, NAPA Auto Parts, as a national brand, frequently offers various deals and programs that would typically apply to the Moccasin Gap location. While specific, real-time promotions are best confirmed directly with the store or via the NAPA website, common promotional aspects include:

  • Monthly Deals: NAPA regularly features discounts on popular items such as brakes, batteries, filters, and motor oils. For instance, recent or ongoing promotions might include savings on wiper blades (e.g., "Save $15 Per Pair Rain-X Wiper Blades"), rebates on specific oil brands (e.g., "Grab Up To $30 With Pennzoil"), or free gifts with certain purchases (e.g., "FREE Travel Chair With Mobil 1").
  • NAPA Rewards Program: Customers can sign up for NAPA Rewards, earning points on purchases that translate into savings (e.g., "$5 Back When you accumulate 100 Points").
  • Online Ordering with In-Store Pickup: The convenience of ordering parts online and picking them up in-store or curbside is a significant feature that also serves as a promotional tool, emphasizing ease of access.
  • NAPA AutoCare Network: While Moccasin Gap Auto Parts is a parts store, NAPA also has a network of NAPA AutoCare Centers that offer repair services, and the parts store supports these centers.
  • Product Range Promotions: General promotions highlighting their extensive range of replacement parts, accessories, tools, and chemicals for various vehicle types, including cars, heavy-duty trucks, boats, RVs, and tractors.
These promotions aim to provide value to customers and encourage repeat business by making essential automotive parts more affordable and accessible.

In conclusion, NAPA Auto Parts - Moccasin Gap Auto Parts functions as a critical "Auto Repair Station" by supplying the necessary goods for vehicle maintenance and repair in Weber City, VA. Its strengths lie in its broad inventory of quality automotive parts, tools, and chemicals, coupled with staff who are generally described as friendly and helpful. However, potential customers should exercise caution and verify operating hours, especially on weekends, to avoid inconvenience due to reported discrepancies. For those seeking a wide selection of reliable automotive components and basic technical assistance from staff, NAPA Auto Parts - Moccasin Gap Auto Parts offers a valuable local resource, supported by various national promotions and loyalty programs.

NAPA Auto Parts - Moccasin Gap Auto Parts Photos

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NAPA Auto Parts - Moccasin Gap Auto Parts Location

NAPA Auto Parts - Moccasin Gap Auto Parts Customer Reviews

Always friendly and helpful...Go out of their way to help and quality parts

Sep 22, 2023 · Sheldon Cannon

I’m here at the store and it’s 330 Saturday the store closes at four. I got here about 320 and I was doing work on my phone that hasn’t been anybody here. The store is closed. This costed me a customer because I drove all the way to Virginia, and to get this bearing, now I can’t I could’ve drove to another part store that was a little farther in the opposite direction but I thought this one was open At least that’s what it says online hours of operation 8-4PM

Jan 14, 2023 · Jay Rodman

I had a great experience at Napa (Moccasin Gap Auto Parts) The store is small, but not cramped and it was a little busy on my last visit there. No worries though! These guys were fast, effective and friendly. They had every customer engaged and taken care of in just minutes. They even had some great conversation with a dash of jovial aggravation for each customer as well. I liked the environment they had created. I felt that I could ask them anything and if they happened to not have the answer, they would have it in just a minute. This is overall my favorite parts store above and beyond all other company brands, as well as All other locations 😁 Keep up the awesome work guys!

Feb 09, 2022 · Andrea Vaughan

I'm new to area and being a mechanic, one of first places I went was local Napa. Randy and his staff will go above and beyond to help any way they can. Randy is straight up, honest and is exactly the kind of man I like doing business with, I'd highly recommend stopping in and checking this Napa out!

Mar 10, 2022 · joe day

These guys are great! Passing through the area and our old Impala developed a miss. They helped us troubleshoot it, borrow tools and even took us somewhere else to pick up a valve spring. You’ll be hard pressed to find a better group of guys anywhere. Thanks again.

Jun 11, 2019 · Steve Darnaby