NAPA Auto Parts - Gahm's Car & Truck Parts

For individuals and professional mechanics in Lucasville, Ohio, and surrounding areas, NAPA Auto Parts - Gahm's Car & Truck Parts is a recognizable name in the automotive supply landscape. Located at 1200 Fairground Rd, Lucasville, OH 45648, USA, this store operates as a key component of the broader NAPA Auto Parts network, offering a comprehensive selection of automotive parts and accessories.

Operating within the "Auto Repair Stations" platform category, it's important to clarify that while NAPA stores, including Gahm's Car & Truck Parts, are a primary source for parts used by auto repair stations, they function primarily as retailers and distributors of automotive parts and supplies, rather than directly performing vehicle repairs themselves. However, their role is integral to the auto repair ecosystem, providing the necessary components for vehicle maintenance and fixes.

As a NAPA Auto Parts franchise, Gahm's Car & Truck Parts likely presents a typical auto parts store environment. This generally involves a well-stocked showroom displaying various automotive products, from car care essentials and accessories to tools and equipment. Behind the counter, one would expect a dedicated parts inventory system, allowing staff to quickly locate and retrieve items. The layout is typically designed for both walk-in retail customers and professional mechanics who need to source parts efficiently. The location on Fairground Rd suggests decent accessibility for local residents and those coming from nearby areas. The phone number, (740) 259-5555, and mobile number, +1 740-259-5555, are available for direct contact, suggesting options for checking stock or placing orders.

NAPA Auto Parts - Gahm's Car & Truck Parts serves as a vital resource for a broad spectrum of automotive needs. Their core service is the sale of a vast range of automotive replacement parts, accessories, tools, and chemicals for cars, trucks, heavy-duty vehicles, boats, RVs, and tractors. The inventory typically includes, but is not limited to:

• Replacement Parts: This is a broad category encompassing essential components like brakes (pads, rotors, calipers, lines), exhaust systems (mufflers, pipes, catalytic converters), batteries (automotive, heavy-duty, lawn and garden, marine, RV, powersport, and accessories), ignition and engine components (spark plugs, ignition coils, alternators, fuel pumps), filters (oil, air, fuel, cabin air), and drivetrain components (CV axles, driveshafts).
• Accessories: Customers can find various accessories for vehicle exterior and interior, performance upgrades, and specialty items, such as floor mats, truck bed covers, running boards, towing equipment, audio/video components, seat covers, and cargo solutions.
• Oil & Chemicals: A comprehensive selection of motor oils, antifreeze, hydraulic fluids, transmission fluids, gear oil, air conditioning refrigerants, cleaners, degreasers, fuel and engine additives, lubricants, and detailing products.
• Tools & Equipment: For both professional mechanics and DIY enthusiasts, the store offers air compressors and accessories, diagnostic tools, lifting equipment, hand tools, power tools, safety equipment, and tool storage solutions.
• Paint & Body: Supplies for automotive paint and body repair, including paint, primer, clear coat, body filler, and masking materials.

Additionally, as part of the NAPA network, Gahm's Car & Truck Parts offers conveniences like online ordering with in-store or curbside pickup. They also participate in promotional programs and offer the NAPA Know How app, which provides resources like live chat with parts experts and repair guides. The NAPA brand generally emphasizes providing quality parts and "know-how" to help customers get their jobs done.

The standard NAPA Auto Parts model aims to provide:

• Extensive Inventory: A wide selection of parts for various makes and models, intended to be a one-stop shop for automotive needs.
• Knowledgeable Staff: NAPA emphasizes "know-how," suggesting that employees should be capable of assisting customers in finding the right parts and offering advice.
• Brand Recognition: NAPA is a well-established national brand, often associated with reliability and a comprehensive product line.
• Convenience: Online ordering and in-store pickup options are designed to streamline the purchasing process for customers.

However, it is crucial to present an objective view based on the provided customer reviews, which unfortunately highlight significant concerns regarding the customer experience at NAPA Auto Parts - Gahm's Car & Truck Parts. The reviews paint a picture that deviates sharply from the general NAPA ideal:

• Poor Customer Service: One customer explicitly states, "customer service is terrible." This is echoed by an experience where the owner allegedly complained about looking up parts without a guaranteed purchase and questioning if the customer had money, which was perceived as "rude and unprofessional."
• Inaccurate Inventory/Information: Another highly critical review details a customer driving 290 miles to pick up a transmission, only to be told upon arrival that the part was incorrectly identified for a different vehicle (an Equinox instead of a Ford Escape). This points to significant issues with inventory management or staff knowledge in accurately identifying parts.
• Pricing Concerns: The first review also mentions that the prices quoted for a headlight were comparable to "OEM or aftermarket brand new," suggesting that the value proposition might not always be superior to other sources.

These reviews suggest that, despite the NAPA brand affiliation and its typical emphasis on quality and knowledge, the Lucasville location, Gahm's Car & Truck Parts, has faced challenges in delivering on core customer service expectations, specifically regarding staff demeanor, inventory accuracy, and perceived value.

While NAPA Auto Parts as a national brand frequently runs promotions (e.g., monthly deals, NAPA Rewards, rebates on specific products like motor oil or wiper blades), specific promotional information for Gahm's Car & Truck Parts itself is not detailed in the provided reviews. Customers can inquire about ongoing deals by calling their listed phone numbers: (740) 259-5555 or +1 740-259-5555. The NAPA online platform often allows customers to check local store inventory and current deals, which can be a valuable resource before visiting in person.

For local users considering NAPA Auto Parts - Gahm's Car & Truck Parts, it is important to be aware of the mixed customer feedback. While the store likely carries a vast array of parts consistent with the NAPA brand, the negative reviews regarding customer interaction and inventory accuracy warrant consideration. It might be beneficial to confirm part availability and pricing thoroughly over the phone before making a significant trip, especially for specialized or high-value items, to avoid disappointment. The store's hours are generally Monday-Friday: 8:00 AM-5:30 PM and Saturday: 8:00 AM-12:00 PM, with Sunday being closed, which should be kept in mind for planning visits.