NAPA Auto Parts - Daddio's New Auto Parts Inc

NAPA Auto Parts - Daddio's New Auto Parts Inc ico

(70 reviews)

Auto Repair StationsConnecticutNaugatuck Valley Planning RegionSeymourDerby Avenue

Naugatuck Valley Planning Region . Connecticut

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

NAPA Auto Parts - Daddio's New Auto Parts Inc Introduce

For decades, residents of Seymour, CT, and the surrounding communities have relied on one name for their automotive parts needs: NAPA Auto Parts - Daddio's New Auto Parts Inc. This independently owned and operated NAPA Auto Parts store, while categorized under Auto Repair Stations due to its provision of essential automotive goods, functions as a comprehensive auto parts retailer. Located conveniently at 728 Derby Ave, Seymour, CT 06483, USA, it serves as a vital resource for DIY mechanics, professional repair shops, and anyone needing quality parts for their vehicle. You can reach them by phone at (203) 735-4654 or +1 203-735-4654.

Daddio's New Auto Parts Inc has a rich history in the community, with one customer noting its presence "longer than I've been on the Earth." This longevity speaks volumes about its reliability, consistent service, and deep roots within Seymour. It's not just a store; it's a fixture in the local automotive landscape, known for its personalized approach and commitment to treating customers "like family."

Environment and Customer Experience

The environment at NAPA Auto Parts - Daddio's New Auto Parts Inc is characterized by its local, community-oriented feel. Unlike larger, impersonal chain stores, Daddio's offers a "brick and mortar" experience where customers can expect a hands-on, helpful approach. The reviews highlight a warm and approachable atmosphere, describing the staff as "down to earth guys that will get from behind the counter to help you find something you are looking for." This indicates a willingness to go the extra mile, providing assistance that goes beyond just pointing to an aisle. The store is likely well-stocked and organized, reflecting the NAPA brand's standards for inventory management, but with the added touch of local ownership and pride.

The customer experience at Daddio's is rooted in trust and genuine assistance. Reviewers appreciate that the staff doesn't "try to 'upsell'" by pushing the most expensive option unless specifically asked about performance differences. This honest and straightforward approach fosters loyalty, making customers feel confident in their purchases. The personal connection, where staff are known by customers "a long time," creates a welcoming and familiar environment that encourages repeat visits and strong community ties. This focus on customer service and building relationships is a significant part of Daddio's appeal.

Comprehensive Products and Services Offered

As a NAPA Auto Parts franchise, Daddio's New Auto Parts Inc offers an extensive inventory of automotive parts, supplies, tools, and accessories catering to a wide range of vehicles, including cars, trucks, heavy-duty vehicles, boats, RVs, and tractors. Their comprehensive offerings typically include:

  • Replacement Parts: A vast selection of components crucial for vehicle maintenance and repair, such as:
    • Brake Components: Brake pads, rotors, calipers, brake fluid, and related hardware.
    • Batteries and Electrical: Automotive batteries, battery accessories, cables, alternators, starters, and ignition components like spark plugs and ignition coils.
    • Filters: Oil filters, air filters, fuel filters, and cabin air filters.
    • Engine and Drivetrain: Belts, hoses, engine components, CV axles, driveshafts, and differentials.
    • Suspension and Steering: Shocks, struts, control arms, and power steering components.
    • Exhaust Systems: Catalytic converters, mufflers, and pipes.
  • Oils and Chemicals: A full range of motor oils (conventional, synthetic, blends), antifreeze, transmission fluids, brake fluids, greases, lubricants, fuel additives, cleaners, and detailing products.
  • Tools and Equipment: From basic hand tools (socket sets, wrenches) to specialized diagnostic tools (scan tools), air compressors, battery chargers, lifting equipment (jacks, jack stands), and paint and body repair supplies.
  • Accessories: Interior and exterior accessories such as floor mats, truck bed covers, running boards, towing equipment, cargo carriers, and more.
  • Paint and Body Supplies: Automotive paints, primers, clear coats, body fillers, masking supplies, and rust treatment products.
  • Commercial and Fleet Services: While primarily serving the general public, NAPA stores often cater to local repair shops and commercial fleets, offering wholesale accounts and bulk purchasing options.

Customers can also take advantage of NAPA's online ordering system, which allows for convenient in-store or curbside pickup, blending modern shopping convenience with the personalized local service. For items not immediately in stock, their extensive NAPA network often allows for quick ordering and delivery.

Distinctive Features and Advantages

Daddio's New Auto Parts Inc distinguishes itself through several key attributes:

  • Deep Local Roots and Longevity: Being a long-standing business in Seymour fosters a strong sense of community trust and reliability. This historical presence indicates stability and a proven track record of serving local needs effectively.
  • Personalized Customer Service: The most emphasized feature in customer reviews is the "down to earth" and helpful staff. Their willingness to "get from behind the counter" and provide genuine assistance, without "upselling," creates a highly valued and trustworthy experience. Customers are treated "like family," highlighting a personal connection often missing in larger retail chains.
  • Extensive Inventory and Availability: The statement "If they don't have it, most likely no one else does so don't bother looking elsewhere" underscores their comprehensive stock and ability to source even difficult-to-find parts. This saves customers time and frustration.
  • Knowledgeable Staff: The ability to provide informed advice and discuss "performance" differences in parts implies that the staff possesses deep automotive knowledge, which is invaluable for both DIYers and professional mechanics.
  • Quality NAPA Products: As a NAPA Auto Parts store, they offer access to the brand's extensive line of quality parts, known for meeting or exceeding OEM specifications. This includes NAPA Gold filters, high-quality batteries, and durable replacement components.
  • Support for "Brick and Mortar" Business: The customer review explicitly encourages supporting this local "brick and mortar" establishment, emphasizing the value of having a physical store with knowledgeable staff and immediate access to parts, especially when compared to online-only retailers.
Promotional Information and Customer Testimonials

While specific daily or weekly promotional flyers were not detailed, NAPA Auto Parts as a national brand frequently offers various promotions, including:

  • Monthly Deals and Rebates: NAPA often runs national promotions on popular items like filters, batteries, and chemicals. Customers can check the NAPA website or inquire in-store for current offers such as savings on wiper blades, oil rebates, or tool discounts.
  • NAPA Rewards Program: Many NAPA stores participate in the NAPA Rewards program, where customers can earn points on purchases that convert into savings on future visits.
  • Online Order Pick-up: The convenience of ordering online and picking up in-store or curbside is a form of service promotion, making shopping easier and quicker.

The most compelling promotional information for Daddio's New Auto Parts Inc comes directly from its loyal customer base:

  • "This place is been in business longer than I've been on the Earth and it's the only place I ever go to when I need to use part I've known them a long time and they treat me like family." This review perfectly encapsulates the legacy and personal relationship customers have with Daddio's.
  • "Down to earth guys that will get from behind the counter to help you find something you are looking for. If they don't have it, most likely no one else does so don't bother looking elsewhere. They've never tried to "upsell" me on a part, by pushing the most expensive one over the cheaper one unless I ask about performance. KEEP THE BRICK AND MORTAR IN BUSINESS AND GO TO THESE GUYS! I am not compensated for my reviews, if I like a place I let you know..." This extensive testimonial highlights the exceptional customer service, honesty, and comprehensive inventory, strongly advocating for supporting this local business.

These reviews paint a picture of a business that prioritizes genuine customer care, offers an unbeatable selection, and provides expert advice, making it a highly valued asset to the Seymour community. For anyone in need of automotive parts or supplies, NAPA Auto Parts - Daddio's New Auto Parts Inc represents a reliable, knowledgeable, and genuinely friendly local choice.

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NAPA Auto Parts - Daddio's New Auto Parts Inc Location

NAPA Auto Parts - Daddio's New Auto Parts Inc Customer Reviews

This place is been in business longer than I've been on the Earth and it's the only place I ever go to when I need to use part I've known them a long time and they treat me like family

Sep 18, 2018 · Paul Harris

Down to earth guys that will get from behind the counter to help you find something you are looking for. If they don't have it, most likely no one else does so don't bother looking elsewhere. They've never tried to "upsell" me on a part, by pushing the most expensive one over the cheaper one unless I ask about performance. KEEP THE BRICK AND MORTAR IN BUSINESS AND GO TO THESE GUYS! I am not compensated for my reviews, if I like a place I let you know...

Apr 08, 2018 · James Crews

Best service ever! The salesman named Ryan helped me change my wiper blades because I didn't know how. And not too expensive, awesome place :)

Mar 14, 2016 · Amanda Summerfield

Nothing worse then calling repeatedly only to get thrown on hold before even being able to speak. To top it off they leave you on hold without ever coming back. VERY UNPROFESSIONAL

Oct 22, 2022 · David Martinez

Very polite, hospitality is high in this place. And their services is awesome. I made a phonecall and they were super helpful and called right back. Prices are fare and great location.

Jan 15, 2018 · PA O.