NAPA Auto Parts - Columbia CIty Automotive Supply

(38 reviews)

Auto Repair StationsIndianaWhitley CountyColumbia CitySouth Main Street

Whitley County . Indiana

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 260-248-8146
  • www.napaonline.com
  • 513 S Main St, Columbia City, IN 46725, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

NAPA Auto Parts - Columbia CIty Automotive Supply Introduce

Located at 513 S Main St, Columbia City, IN 46725, USA, NAPA Auto Parts - Columbia City Automotive Supply serves as a vital resource for both professional mechanics and do-it-yourself enthusiasts in the Columbia City area. As a dedicated Auto Parts Store, operating within the broader platform category of Auto Repair Stations by providing essential goods for sale, this NAPA location is renowned for its extensive inventory, knowledgeable staff, and commitment to quickly supplying the right parts for a wide array of vehicles. You can reach them at (260) 248-8146 or +1 260-248-8146.

Environment and Facilities

The environment at NAPA Auto Parts - Columbia City Automotive Supply is designed for efficient customer service and quick access to a vast inventory of automotive parts. While specific interior details are not provided, NAPA stores typically feature a well-organized layout with clearly marked sections for different vehicle systems and product categories. The customer reviews, highlighting the "accommodating counter people" and fast service, suggest a well-staffed and efficient operation. A typical NAPA store emphasizes a clean and accessible space where customers can easily browse or quickly pick up pre-ordered items. The ability to research and order specialized parts for next-day in-store pickup indicates a robust logistics system and a commitment to meeting diverse customer needs, even for older or less common vehicles like a "dump truck." This functionality requires a well-managed inventory system and a dedicated team.

Comprehensive Services and Products Offered

NAPA Auto Parts - Columbia City Automotive Supply is a one-stop shop for virtually any automotive part, accessory, or tool. Their comprehensive offerings cater to cars, trucks, heavy-duty vehicles, boats, RVs, and tractors. Key product categories and services include:

  • Replacement Parts: This is the core of their business, offering a vast selection of high-quality replacement parts for all major vehicle systems. Popular categories include:
    • Brakes: Pads, rotors, calipers, brake line components, and related hardware.
    • Batteries: A wide selection of automotive, heavy-duty, lawn and garden, boat, RV, and powersport batteries.
    • Filters: Oil, air, fuel, and cabin air filters.
    • Ignition & Engine Components: Spark plugs, ignition coils, alternators, fuel pumps, and other engine essentials.
    • Exhaust Systems: Catalytic converters, pipes, and tubing.
    • Drivetrain Components: CV axles, driveshafts, U-joints, axles, and differentials.
    • Lighting: Headlights, tail lights, and other automotive bulbs.
    • Wiper Blades: A full line of windshield wipers and refills from popular brands.
  • Automotive Accessories: They stock a wide range of accessories to enhance vehicle functionality and appearance, including:
    • Exterior accessories like truck bed covers, running boards, mud flaps, and towing & hitches.
    • Interior accessories such as floor mats, cargo liners, and seat covers.
    • Performance parts for those looking to upgrade their vehicle's capabilities.
  • Oil & Chemicals: A comprehensive selection of motor oils (conventional, full-synthetic, high-mileage from brands like NAPA, Mobil 1, Pennzoil, Royal Purple, and Valvoline), antifreeze, transmission fluids, hydraulic fluids, gear oil, cleaners, degreasers, fuel additives, lubricants, and detailing products.
  • Tools & Equipment: For both professional mechanics and DIYers, they offer a wide array of tools, including:
    • Air compressors and accessories.
    • Diagnostic tools like scan tools.
    • Lifting equipment.
    • Hand tools (socket sets, torque wrenches), power tools (Milwaukee), and tool storage.
    • Safety equipment.
  • Paint & Body Supplies: Essential products for body repair and painting, such as paint, primer, clear coat, body filler, masking film, and rust treatment.
  • Online Ordering & Pickup: Customers can order parts online through the NAPA website and choose convenient in-store or curbside pickup, often available in 30 minutes, ensuring minimal waiting time.
  • Next-Day Parts Ordering: As highlighted in the reviews, if a specific part is not in stock, they can quickly research and order it for next-day delivery, a crucial service for hard-to-find components, particularly for older or specialized vehicles.
  • Expert Knowledge: The counter staff are knowledgeable and accommodating, capable of researching parts for even obscure applications and providing advice to ensure customers get the correct item.
Key Features and Customer Experience

NAPA Auto Parts - Columbia City Automotive Supply stands out due to several key features that enhance the customer experience:

  • Extensive Inventory & Availability: Being part of the vast NAPA network means access to approximately 800,000 available parts, covering nearly every make and model, as well as heavy-duty and specialty vehicles. This large inventory minimizes waiting times for crucial repairs.
  • Knowledgeable and Accommodating Staff: Customer reviews consistently praise the "accommodating counter people" who "immediately researched it online and ordered it for next day in store." This shows a proactive and helpful approach to customer service, ensuring even complex needs are met with expertise.
  • Convenience of Online and In-Store Options: The ability to order online and pick up in-store (often within 30 minutes) or utilize curbside pickup offers unparalleled convenience for busy individuals and professionals.
  • Reliability: NAPA is a trusted brand known for quality automotive parts. Customers can rely on receiving durable and high-performing components for their vehicles.
  • Support for a Wide Range of Vehicles: From everyday cars to old dump trucks, heavy-duty trucks, boats, RVs, and tractors, they cater to a diverse clientele, making them a versatile resource in the community.
  • "Get the Job Done" Focus: Their mission revolves around helping customers find exactly what they need to complete their automotive tasks, whether it's a simple repair or a complex project.
Promotional Information and Community Engagement

NAPA Auto Parts - Columbia City Automotive Supply benefits from NAPA's national marketing campaigns, which frequently offer "Monthly Deals," rebates on specific brands (like Pennzoil or Mobil 1), and discounts on popular items like wiper blades or tools. Customers can often find promotions online and at the store. Joining the "NAPA Rewards" program can lead to instant savings. The option for "FREE SHIPPING on $49+ Orders" (for online orders) further enhances value for customers. Beyond direct promotions, their strong reputation for reliable parts and excellent customer service, as evidenced by positive reviews, serves as a powerful form of word-of-mouth marketing within the Columbia City community. As a part of the NAPA Auto Care network, they uphold a strict Code of Ethics, emphasizing fair pricing, quality parts, and customer satisfaction, which indirectly promotes trust and loyalty.

For residents and professionals in Columbia City, IN, looking for quality automotive parts, tools, and accessories with the assurance of expert advice and efficient service, NAPA Auto Parts - Columbia City Automotive Supply stands as a dependable and highly recommended local establishment.

NAPA Auto Parts - Columbia CIty Automotive Supply Location

NAPA Auto Parts - Columbia CIty Automotive Supply Customer Reviews

Needed a new turn signal for an old dump truck and they immediately researched it online and ordered it for next day in store. Counter people were accommodating and I highly recommend this NAPA store.

Jun 22, 2024 · John Hilligoss

Needed a new turn signal for an old dump truck and they immediately researched it online and ordered it for next day in store. Counter people were accommodating and I highly recommend this NAPA store.

Jun 22, 2024 · John Hilligoss

As usual they had the parts I needed

May 03, 2025 · Carol cress

As usual they had the parts I needed

May 03, 2025 · Carol cress

Columbia City Napa is the best!! Always helpful and knowledgeable!! Great prices and friendly staff! I’ve been a customer for almost 20 years and they’ve never let me down!!

Nov 09, 2019 · Michael Braun

Columbia City Napa is the best!! Always helpful and knowledgeable!! Great prices and friendly staff! I’ve been a customer for almost 20 years and they’ve never let me down!!

Nov 09, 2019 · Michael Braun

Got a fluid line for a screw compressor here that I thought was a long shot, but was no problem for these guys at all. Great job, and friendly service.

Jul 30, 2018 · Richard Norris

Got a fluid line for a screw compressor here that I thought was a long shot, but was no problem for these guys at all. Great job, and friendly service.

Jul 30, 2018 · Richard Norris

Went for battery. Didn't have my old battery but got one that would fit. Got credit for old battery, great surprise. In and out in 10min. Great service!

Jan 24, 2019 · Phil B

Went for battery. Didn't have my old battery but got one that would fit. Got credit for old battery, great surprise. In and out in 10min. Great service!

Jan 24, 2019 · Phil B