NAPA Auto Parts - A & A Auto Supply

Never have I had a negative experience with a cashier until today. Some old man with glasses who seemed to be the manager was being a smart ass when I asked if I could return some car parts that I had stored in different boxes from the original. “How do you expect me to return this without them.” A simple no would’ve been sufficient but his tone and body language was one of an arrogant old man. Terrible management. If there was 0 stars I’d put it.

Feb 15, 2025 · Jesus Perez Frias

Ordered online, Napa shipped to my house because part wasn’t in stock. The rotor arrived, right part number, but did not fit my car. My old rotor fits inside the new rotor on the picture. An error in the database - I can understand. I wasted my time: had to put old rotor back on. Came to this store to return it, they could not help me. They couldn’t look up by order number, CC, email, anything - told me to go to Santa Clara store. Wasted more of my time. Won’t buy from Napa again.

Dec 28, 2019 · Alex Strigelskiy

I was looking for a specific battery. They did not have it in stock so the clerk got on his computer and printed out the address of the next closest store for me after he confirmed they had one on their shelf.

Apr 27, 2024 · Marc-Edward Canny

Friendly and fast service. I came in on a Tuesday morning so it was rather empty. Told them my car model and year and they brought the new battery to me and took my old battery away. Would definitely come here again for my next battery.

Oct 09, 2018 · Victoria Manh

1-16-22 the older guy working the counter has a big attitude towards customers. After he got the parts I told him he can keep them ill go else where to buy. I won't be back there because of his attitude.

Jan 16, 2022 · Sticky Creationz