Mr. Collision

For vehicle owners in McEwen, TN, facing the aftermath of a collision or simply looking to refresh their vehicle's appearance, Mr. Collision stands out as a reliable and efficient solution within the "Auto Repair Stations" category. Located at 13810 Hwy 70 E, McEwen, TN 37101, this auto body shop has earned a reputation for its swift service, quality workmanship, and a team of helpful professionals, making it a valuable asset to the local community.

As a dedicated auto body and paint shop, Mr. Collision operates from a specialized facility equipped to handle a range of cosmetic and structural vehicle repairs. The environment would typically include multiple work bays for bodywork, dent removal, and panel replacement, as well as a professional paint booth to ensure flawless finishes. Shops like Mr. Collision often have a designated area for assessing damage and interacting with customers, providing a space for discussing repair needs and estimates. Their location on Highway 70 East makes them easily accessible for drivers in McEwen and the surrounding areas. While specific operating hours are not provided in the given information, collision repair shops typically operate during standard business hours, generally Monday through Friday, to accommodate appointments and repair schedules. However, it's always advisable for potential customers to call ahead to confirm their current operating hours.

Mr. Collision primarily focuses on services related to auto body repair and painting, directly aligning with the "Auto Repair Stations" category by restoring the structural integrity and aesthetic appeal of damaged vehicles. Their core services, as highlighted by customer reviews, include:

• Collision Repair: This is the central service of a body shop. They specialize in fixing damage sustained from accidents, ranging from minor fender benders to more significant impacts. This involves repairing or replacing damaged body panels, addressing underlying structural issues, and ensuring the vehicle's safety features are restored.
• Auto Body Work: Beyond collision repair, they handle general body imperfections. This could include dent removal (from minor dings to larger dents), scratch repair, and preparing surfaces for painting. The review mentioning fixing air blowing by a door indicates their ability to address various body-related issues, even those not directly from a collision.
• Automotive Painting: Customers specifically praise their "sweet paint job." This suggests high-quality painting services, including color matching, full vehicle repaints, and localized paint repairs to seamlessly blend new paint with existing finishes. A good paint job not only restores aesthetics but also protects the vehicle's metal from rust and environmental damage.

While the provided information does not detail other services such as frame straightening, glass replacement, or mechanical repairs often associated with collision centers, their expertise in bodywork and painting is clearly a strong point. The ability to fix a "van had air blowing in by door" also suggests a capability to diagnose and repair issues related to vehicle sealing and door alignment.

The customer reviews for Mr. Collision paint a very positive picture, emphasizing several key aspects of their service:

• Helpful and Friendly Staff: A standout feature is the "2 very helpful guys" who "came to look at and even fixed quickly." This highlights a proactive, customer-focused approach where staff are willing to go above and beyond to assist. Their general demeanor is described as "awesome," which greatly contributes to a positive customer experience, especially during stressful times after an accident.
• Fast and Efficient Service: The phrase "fixed my car in a jiffy" speaks volumes about their efficiency and quick turnaround times. This is a crucial factor for customers who rely on their vehicles and need repairs completed promptly. The ability to quickly diagnose and fix issues, as seen with the door problem, further demonstrates their efficiency.
• Quality Workmanship: The "amazing body shop" and "sweet paint job" comments are strong indicators of high-quality repair and finishing work. Customers expect their vehicle to look as good as, or better than, it did before the damage, and Mr. Collision appears to deliver on this expectation.
• Problem Solvers: The instance of addressing the "air blowing in by door" demonstrates their willingness and ability to tackle diverse, even seemingly minor, vehicle body issues that affect comfort and integrity.

These positive reviews suggest that Mr. Collision prioritizes customer satisfaction through efficient, high-quality work and exceptional interpersonal skills from their team. This combination builds trust and encourages repeat business and referrals within the community.

While specific promotional offers are not provided, Mr. Collision would likely rely on its strong reputation and customer satisfaction as its primary promotional tools. Common promotional methods for auto body shops often include:

• Word-of-Mouth Referrals: Excellent service and results naturally lead to positive word-of-mouth, which is highly effective in local communities.
• Insurance Company Relations: Many reputable body shops work directly with insurance companies, streamlining the claims process for customers. While not explicitly stated, this is a common practice that acts as a form of indirect promotion.
• Online Presence: Maintaining a business profile on platforms like Google Maps with customer reviews and contact information is essential for discoverability.

Customers can easily contact Mr. Collision via their phone numbers: (931) 582-4007 and mobile +1 931-582-4007. These lines of communication are vital for scheduling appointments, obtaining estimates, and discussing repair needs. Based on the strong positive feedback regarding their service quality and customer interactions, Mr. Collision appears to be a highly dependable choice for auto body and paint repair needs in McEwen, TN, providing efficient and high-quality solutions to get vehicles back to their best.