Mr. B's Paint & Body Shop

Auto Repair StationsNew MexicoBernalillo CountyAlbuquerqueSouth San PedroValencia Drive Southeast
Bernalillo County . New Mexico
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- Overview
- Intro
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- Location
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- +1 505-255-7022
- mrbsnm.com
- 1410 Valencia Dr SE, Albuquerque, NM 87108, USA
Operating Hours
Mr. B's Paint & Body Shop Introduce
For local users in need of top-tier collision repair and vehicle restoration, Mr. B's Paint & Body Shop stands as a highly respected and long-standing establishment. Operating firmly within the "Auto Repair Stations" platform category, Mr. B's Paint & Body specializes in the intricate and demanding field of post-collision recovery and aesthetic repair, rather than general mechanical maintenance. While there are multiple reputable "Mr. B's Paint & Body Shop" locations across the United States (notably in Albuquerque, NM; Pompano Beach, FL; and Tulsa, OK), a consistent theme across these highly-rated entities is a dedication to quality craftsmanship, advanced technology, and exceptional customer service.
The core mission of Mr. B's Paint & Body Shop is to restore damaged vehicles to their pre-accident condition, ensuring both aesthetic perfection and structural integrity. This commitment often involves working closely with insurance companies to streamline the repair process for vehicle owners, alleviating much of the stress associated with post-accident situations. Many of these shops boast decades of experience, often being family-owned businesses that have built a strong legacy of trust and reliability within their communities. For instance, the Albuquerque, NM, location has been family-owned and operated since 1978.
The environment at Mr. B's Paint & Body Shop locations is generally characterized by professionalism, cleanliness, and a focus on customer comfort. While body shops deal with the messy aftermath of collisions, the customer-facing areas are typically designed to be welcoming and reassuring. You can expect:
- Clean and Organized Facilities: Reputable body shops, like Mr. B's, maintain well-organized repair bays and paint booths. This not only ensures a high standard of work by preventing contamination but also reflects a professional approach to the craft. Testimonials frequently highlight their commitment to returning vehicles in a clean, sometimes even washed, condition.
- State-of-the-Art Technology: Modern collision repair demands advanced tools. Mr. B's Auto Body Shops often highlight their use of computerized scanning systems to detect hidden damage, precision frame straightening equipment, and advanced paint mixing systems. This investment in technology ensures accurate repairs and a factory-like finish.
- Transparent Communication: A hallmark of their customer service is clear and consistent communication. Staff are known for taking the time to explain the repair process, detailing estimates, and providing regular updates on the vehicle's status. This level of transparency helps put customers at ease during what can be a stressful time. Reviews frequently praise the staff for being "honest, courteous, and great communication" and for going "above and beyond" to keep customers informed.
- Insurance Assistance: A critical aspect of their service is the ability to work seamlessly with all major insurance companies. They guide customers through the claims process, ensuring repairs are correctly documented and approved, which simplifies the experience for vehicle owners. Many locations are Direct Repair Facilities for numerous insurance providers.
- Customer Amenities: Some locations, such as Mr. B's Auto Repair in Pompano Beach, FL (which offers paint and body services), provide amenities like complimentary drinks, a courtesy shuttle, and free Wi-Fi, enhancing the waiting experience.
The overall atmosphere aims to alleviate the anxiety of an accident by providing a professional, efficient, and supportive repair journey.
As an "Auto Repair Station" specializing in collision repair, Mr. B's Paint & Body Shop offers a comprehensive suite of services aimed at restoring vehicles to their pre-accident condition, focusing heavily on exterior and structural integrity. Their services typically include:
- Collision Repair: This is their core service, handling damage from minor fender benders to major accidents. This includes repairing and replacing damaged body panels, bumpers, and structural components.
- Auto Body Repair: General body work such as repairing dents, dings, and scratches, even if not from a major collision. Some locations also offer paintless dent repair (PDR) for minor, paint-undamaged dents.
- Precision Auto Painting: Utilizing advanced color mixing systems (some boast partnerships with brands like BASF for "green" paint alternatives) and professional spray booths, they are experts at color matching and applying paint to achieve a flawless, factory-quality finish. This includes custom paint jobs as well.
- Frame Straightening: Employing computerized frame measurement and straightening equipment to ensure the vehicle's structural integrity is restored to manufacturer specifications after a collision.
- Glass Replacement: Repair and replacement of windshields, windows, and mirrors damaged in an accident.
- Detail Services: After repair, vehicles are often returned with interior and exterior cleaning, ensuring they look their best.
- Suspension and Interior Repair: While primarily body shops, some locations like Mr. B's Collision in Tulsa, OK, also list services such as suspension repair and interior repair, indicating a broader scope beyond just body work.
They pride themselves on servicing all makes and models, both foreign and domestic, and are equipped to handle diverse vehicle types from passenger cars to trucks and SUVs. Their experienced master mechanics are highly skilled and knowledgeable from years of experience, ensuring top-tier service.
Mr. B's Paint & Body Shop distinguishes itself through several key features that underscore its reputation for excellence:
- I-CAR Gold Class Recognition: This is a significant credential for many Mr. B's locations (e.g., Albuquerque, NM). Achieving Gold Class® status from I-CAR (Inter-Industry Conference on Auto Collision Repair) indicates that technicians receive ongoing training in proper repair techniques and procedures, ensuring complete and safe repairs. This commitment to continuous education is crucial for keeping up with ever-changing vehicle technologies.
- Highly Experienced and Certified Technicians: Many locations boast technicians with decades of experience, often ASE certified and I-CAR Platinum certified, demonstrating a deep level of skill and commitment to staying current with evolving vehicle technologies. Owners like Scott Benavidez (Albuquerque, NM) are recognized experts in post-collision repair inspections.
- Family-Owned and Operated: This aspect, true for several Mr. B's shops, fosters a strong sense of community connection and a personalized approach to customer service, often leading to a more trustworthy and reliable experience.
- Honesty and Integrity: Consistently highlighted in reviews, the commitment to honest assessments, fair pricing, and not recommending unnecessary repairs builds profound customer trust. Customers often state that they feel confident their vehicle is being fixed correctly and only for what is truly needed.
- Seamless Insurance Coordination: Their expertise in handling insurance claims and working directly with all major providers simplifies the often-complex post-accident process for vehicle owners. Many are Direct Repair Facilities.
- Commitment to Safety: Beyond cosmetic repair, there's a strong emphasis on restoring a vehicle's safety features and structural integrity, ensuring the car is as safe as it was pre-accident.
- Lifetime Warranty on Workmanship: Many Mr. B's Paint & Body Shop locations offer a lifetime warranty on their workmanship for as long as you own the vehicle, providing immense peace of mind and demonstrating confidence in their repairs.
- Customer Convenience: Offering services like free pick-up and delivery, as seen at the Albuquerque location, adds significant value for customers dealing with vehicle damage.
While specific, real-time promotions for Mr. B's Paint & Body Shop may vary by location and time, reputable auto body shops often offer various incentives. Given the nature of their services, general promotional information might include:
- Free Estimates: This is a standard and essential practice in the collision repair industry, allowing customers to get a cost projection for repairs without any obligation.
- Guaranteed Workmanship: Their lifetime warranty on repairs serves as a major promotional point, assuring customers of lasting quality and standing behind their work.
- Direct Insurance Billing/Assistance: The promise to work directly with insurance companies, streamlining the claims process, is a significant benefit often highlighted as a key service.
- **"Go Green" Initiatives:** Some locations promote their use of environmentally friendly practices, such as waterborne paint systems, which can appeal to environmentally conscious customers.
- Customer Appreciation: While not always a direct discount, the consistent positive feedback on their customer service and willingness to "go above and beyond" acts as a form of indirect promotion, building goodwill and repeat business.
For the most accurate and current promotional offers, and to schedule a free estimate, local users are highly encouraged to visit the official website of their nearest Mr. B's Paint & Body Shop location or contact them directly via phone. Their strong reputation for quality and customer satisfaction ensures that the investment in their services is a reliable one, making the repair process as stress-free and effective as possible.
Mr. B's Paint & Body Shop Photos
Mr. B's Paint & Body Shop Location
Mr. B's Paint & Body Shop Customer Reviews
I bought a brand new Telluride and somehow the garage door scratched it took it to Scott. He tried to talk me out of the Repair said it wasn’t that bad but I really wanted it done. Ithey did a fabulous job quick affordable. I’m really happy with their work.
Jan 10, 2025 · Don De Luca
Thunderbird Harley-Davidson referred Mr B's to me, that they do all the repairs for them. So if it's good enough for Thunderbird I'm sure it'll be good enough for me. And they performed very well, met with Scott, said that they would have it done within a week's time, and they did looks great have yet to put it back on, thanks to Scott and the guys at Mr B's for a job well done thank you guys and gals at the front desk.
Feb 05, 2025 · George Brunacini
Mr. B's has always been reliable and honest. It's good to have a body shop you can trust.
May 07, 2025 · Eric Roll
Everybody who worked there was so friendly!!! They fixed my car and left it looking perfect and brand new!!! Definitely recommend !!! Very fast service also.
Jan 16, 2025 · purplekoangel
Professional, knowledgeable, great prices excellent work. Easy to find. They have been in business a very long time. Fix my ride and made light look like it never happened. Thank you Tommy!!
Feb 19, 2024 · Edward Boysel
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