MOUNTAIN AUTO PARTS

MOUNTAIN AUTO PARTS ico

(226 reviews)

Auto Repair StationsCaliforniaSan Bernardino CountyCrestlineLake Drive

San Bernardino County . California

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM

MOUNTAIN AUTO PARTS Introduce

For local users, both individual car owners tackling DIY projects and professional mechanics requiring reliable supplies, **MOUNTAIN AUTO PARTS** serves as an essential resource within the broader "Auto Repair Stations" category. While not a repair shop that fixes vehicles directly, MOUNTAIN AUTO PARTS is crucial to the automotive service ecosystem by providing the high-quality components necessary for maintenance, repair, and upgrades across a vast array of vehicles. They are a dedicated hub for all things automotive parts, ensuring that the local community has access to the right components when they need them.

Environment and Facilities

MOUNTAIN AUTO PARTS typically operates from a well-organized and customer-friendly retail environment. The facility is designed to make the process of finding and purchasing parts as efficient and straightforward as possible. Key aspects of their environment often include:

  • **Well-Stocked and Organized Shelving:** The interior of the store is characterized by clearly labeled shelves and aisles, meticulously stocked with a wide variety of automotive parts and accessories. This organization allows for easy navigation and quick retrieval of items.
  • **Customer Service Counter:** A central counter manned by knowledgeable staff is a focal point, where customers can inquire about parts, place orders, and receive expert advice.
  • **Digital Parts Lookup Systems:** To quickly and accurately identify the correct parts for specific vehicle makes, models, and years, the store is equipped with advanced computerized lookup systems. These systems connect to vast databases of automotive parts.
  • **Clean and Accessible Space:** The retail space is generally kept clean and well-lit, providing a comfortable shopping experience. Parking is typically ample and convenient for customers bringing their vehicles for parts identification or pick-up.
  • **Warehouse or Storage Area:** Behind the main retail floor, there's usually a larger warehouse or storage area where the bulk of their extensive inventory is kept, ensuring high availability of common and specialized parts.

The overall environment is geared towards efficiency and helpfulness, ensuring that customers can quickly find what they need or receive guidance from experienced staff.

Services Offered (Goods for Sale and Related Support)

As a specialized auto parts store, MOUNTAIN AUTO PARTS offers an extensive selection of automotive components and related services rather than direct vehicle repair. Their primary offerings include:

  • **Comprehensive Parts Inventory:** They stock a vast array of parts for a wide range of vehicle makes and models, including both domestic and import cars, trucks, and SUVs. This inventory typically covers:
    • **Engine Components:** Filters (oil, air, fuel, cabin), spark plugs, belts, hoses, sensors, engine mounts, gaskets, and even engine assemblies.
    • **Braking Systems:** Brake pads, rotors, calipers, brake lines, master cylinders, and brake fluid.
    • **Suspension & Steering:** Shocks, struts, control arms, ball joints, tie rods, power steering pumps, and steering racks.
    • **Electrical Components:** Batteries, alternators, starters, ignition coils, wiring harnesses, bulbs, and fuses.
    • **Heating & Cooling:** Radiators, water pumps, thermostats, condensers, and HVAC components.
    • **Drivetrain:** CV axles, universal joints, wheel bearings, and transmission components.
    • **Exhaust Systems:** Mufflers, catalytic converters, and exhaust pipes.
    • **Body Parts & Lighting:** Mirrors, headlights, taillights, and some exterior trim (though extensive body panels are often handled by collision centers).
  • **Aftermarket and OEM Parts:** MOUNTAIN AUTO PARTS provides both Original Equipment Manufacturer (OEM) parts, which are identical to those installed by the car manufacturer, and high-quality aftermarket parts, which offer a more cost-effective alternative while meeting performance standards.
  • **Auto Accessories:** Beyond essential replacement parts, they typically offer a selection of auto accessories, such as car care products, interior accessories, exterior enhancements, and tools.
  • **Parts Lookup and Sourcing:** Their knowledgeable staff and computerized systems can assist customers in identifying the correct part for their specific vehicle. If a part isn't immediately in stock, they often have the capability to quickly order and source it from their distribution network.
  • **Competitive Pricing:** They strive to offer competitive pricing on their vast inventory, appealing to both budget-conscious consumers and repair shops looking for cost-effective solutions.
  • **Customer Service and Expert Advice:** A key "service" is the expert advice provided by their staff. They can help customers understand the differences between parts, offer installation tips (for DIYers), and ensure they leave with the correct component.
  • **Special Order Services:** For hard-to-find or less common parts, MOUNTAIN AUTO PARTS usually offers special order services to fulfill customer needs.
  • **Professional Account Services:** For local repair shops and commercial clients, they may offer business accounts with bulk pricing, delivery services, and dedicated support.

Key Features and Differentiators

MOUNTAIN AUTO PARTS stands out in the market due to several distinguishing features that enhance its value proposition to local users:

  • **Extensive Local Inventory:** A large, readily available inventory means customers can often find the parts they need immediately, reducing downtime for repairs. This is a significant advantage over online-only retailers where shipping times apply.
  • **Knowledgeable Staff:** The expertise of their team is a crucial differentiator. Staff members are often seasoned automotive enthusiasts or professionals who can provide accurate advice, confirm part compatibility, and troubleshoot basic issues with customers.
  • **Accessibility and Convenience:** Being a local physical store, MOUNTAIN AUTO PARTS offers immediate access to parts, which is invaluable for urgent repairs. The ability to speak with a human expert in person is also a major benefit.
  • **Quality Assurance:** They focus on stocking parts from reputable manufacturers, whether OEM or aftermarket, ensuring that customers receive components that meet quality and performance standards.
  • **Competitive Local Pricing:** While offering the convenience of a local store, they typically aim to keep their prices competitive with online retailers and other local suppliers.
  • **Return Policy:** Reputable parts stores offer clear return policies for incorrect or defective parts, providing peace of mind for customers.

Promotional Information and Community Engagement

While specific promotions for MOUNTAIN AUTO PARTS would need to be checked directly with the store, common promotional strategies for auto parts retailers include:

  • **Weekly or Monthly Sales:** Offering discounts on specific categories of parts (e.g., brake components, filters) or for seasonal maintenance needs.
  • **Loyalty Programs:** Implementing programs that reward frequent customers with discounts or exclusive offers.
  • **Online Promotions:** Advertising special deals on their website or through local online classifieds/forums.
  • **Professional Discounts:** Offering special pricing for registered automotive repair businesses.
  • **"How-To" Workshops or Clinics:** Some auto parts stores occasionally host workshops for DIY enthusiasts on topics like basic car maintenance or specific repair tasks, fostering community engagement and product knowledge.
  • **Bundle Deals:** Offering discounts when multiple related parts are purchased together (e.g., brake pad and rotor kits).
  • **Flyers and Local Advertising:** Distributing promotional flyers in the community or advertising in local newspapers to reach their target audience.

MOUNTAIN AUTO PARTS plays an integral role in supporting both the professional auto repair industry and individual vehicle owners in the local area by providing the essential components that keep vehicles on the road. Their commitment to a vast inventory, knowledgeable service, and competitive pricing makes them a reliable and convenient source for all automotive part needs.

MOUNTAIN AUTO PARTS Photos

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MOUNTAIN AUTO PARTS Location

MOUNTAIN AUTO PARTS Customer Reviews

My family and I came to Lake Arrowhead for the weekend. We did watch the weather and saw Big Bear had 35% chance for snow but not Lake Arrowhead, well Mother Nature had jokes and the storm came to us. I called a place that claimed they would bring snow chains to me but instead they was trying to sell me something else. I called Mountain Auto and the staff was so nice and provided me information for a GREAT person that picked up the chains for me and delivered to me. Thank you Mountain Auto Parts for excellent customer w

Jan 26, 2025 · Angela Ensley

Great place and people. We were driving up the mountain when our car battery died. We called mountain auto parts and An employee here delivered the battery and saved the day! Thank you for taking care of us 🙏.

Apr 02, 2025 · Maria Cortes

Great! The guys at the counter are super helpful! Always a pleasure doing business here. The mascot doggies are sweet as can be.

Feb 15, 2025 · Deborah Huff

Very nice people and knowledgeable about parts you need

Apr 28, 2025 · Richard Lamb

Excellent service! These guys go above and beyond. Best parts store I've ever shopped at.

Nov 12, 2024 · Sin Toxicated