Motown Auto Distributing Co. ( Fisher Auto Parts )

Motown Auto Distributing Co., operating as a Fisher Auto Parts outlet, is a local auto parts store situated at 20725 Ecorse Rd, Taylor, MI 48180, USA. This establishment falls under the broad "Auto Repair Stations" platform category, as it provides essential goods for sale, which are crucial for vehicle maintenance and repair, often serving both professional mechanics and DIY enthusiasts. The information available about this store primarily comes from customer reviews, which offer a dual perspective on the customer experience: highlighting significant advantages in pricing and staff demeanor, alongside a notable concern regarding operational hours.

The environment at Motown Auto Distributing Co. (Fisher Auto Parts) appears to be characterized by a focus on affordability and, for the most part, a pleasant customer interaction. Reviews consistently mention "pleasant staff," which contributes to a positive and welcoming atmosphere within the store. This suggests that customers can expect a helpful and approachable team ready to assist with their auto parts needs. The core emphasis seems to be on providing cost-effective solutions for vehicle owners and repair professionals. However, a significant point of concern regarding the environment is the discrepancy in operating hours experienced by one customer. The situation where a customer arrived at 5:45 PM expecting the store to be open until 6 PM, only to find it closed, indicates a potential issue with posted or communicated hours. This can lead to frustration and inconvenience, especially for those traveling specifically for a part. Therefore, while the internal customer service environment is largely positive, the external communication regarding store hours requires careful verification by potential visitors to avoid similar issues. The overall impression is of a functional auto parts store where price competitiveness and staff demeanor are strengths, but precise timing of visits is crucial.

As an "auto parts store," Motown Auto Distributing Co. (Fisher Auto Parts) primarily offers a wide range of automotive components for sale. The customer reviews specifically highlight their competitive pricing on "break parts" (likely referring to brake parts) and "auto batteries." This indicates that these are strong product categories for the store, where customers can expect significant savings compared to other retailers. Beyond these specific items, as a general auto parts distributor, it can be inferred that they carry a comprehensive inventory of replacement parts for various vehicle makes and models. This would typically include engine components, filters (oil, air, fuel), belts, hoses, suspension parts, electrical components, fluids, accessories, and tools. The presence of such a diverse inventory allows the store to cater to a broad spectrum of automotive repair and maintenance needs, from routine servicing to more complex component replacements. Their affiliation with "Fisher Auto Parts" suggests access to a wider distribution network and a consistent supply of quality parts, both for professional garages and individual consumers. The ability to "save 30% compared to others" on crucial components like brake parts and batteries positions them as a cost-effective solution for local users.

The key features of Motown Auto Distributing Co. (Fisher Auto Parts) revolve around its pricing strategy and its customer-facing staff. The most prominent feature is undeniably their "Great prices," with specific mention of saving "30% compared to others on break parts. And auto batteries." This competitive pricing is a major draw for customers looking to reduce the cost of vehicle maintenance and repairs without compromising on quality. The "pleasant staff" is another crucial feature, contributing positively to the customer experience. Knowledgeable and helpful staff can assist customers in finding the right parts, offering advice, and ensuring a smooth transaction. This level of customer service fosters a more positive interaction, even if other operational aspects present challenges. However, a notable feature from the negative feedback is the apparent inconsistency or lack of clarity regarding closing times. While this may be an isolated incident or a temporary change, it represents a critical operational feature that impacts customer trust and convenience. For a business that relies on customers showing up to pick up parts, accurate and reliably observed operating hours are paramount. Despite this, the core value proposition remains the combination of affordability and approachable service, making them a viable option for budget-conscious consumers and professional mechanics in the Taylor area. The fact that customers choose to drive a considerable distance specifically for a part, even with low fuel, suggests a strong incentive, likely tied to their competitive pricing.

In terms of promotional information, Motown Auto Distributing Co. (Fisher Auto Parts) implicitly promotes itself through its highly competitive pricing structure. The ability to "save 30%" on commonly needed items like brake parts and auto batteries is a significant selling point that acts as direct promotion. While no explicit advertisements or loyalty programs are mentioned in the provided reviews, the positive word-of-mouth regarding their prices and staff is a powerful form of organic promotion within the local community. Customers seeking to take advantage of these savings are encouraged to contact the store directly at (734) 287-4655 or +1 734-287-4655. It is highly advisable for potential customers to call ahead to confirm their operating hours, especially if traveling a distance or arriving close to the advertised closing time, to avoid the inconvenience experienced by one reviewer. This proactive step can ensure a smooth and successful visit. While specific deals may not be detailed, the consistently low prices on key product categories serve as an ongoing incentive. Their location at 20725 Ecorse Rd, Taylor, MI 48180, USA, positions them as a convenient option for many in the Downriver area. By focusing on providing essential auto parts at excellent prices with the support of a pleasant team, Motown Auto Distributing Co. (Fisher Auto Parts) aims to attract and retain customers who prioritize value and friendly service in their automotive part purchases. The challenge for them, as suggested by one review, is to ensure consistent and accurate communication of operational details, particularly store hours, to match the otherwise positive customer experience related to pricing and staff.