Morris Automotive

(43 reviews)

Auto Repair StationsIowaPolk CountyDes MoinesGuthrie Avenue

Polk County . Iowa

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Morris Automotive Introduce

For residents of Des Moines, Iowa, facing unexpected vehicle issues, Morris Automotive stands out as a highly efficient and customer-friendly solution. Situated at 1741 Guthrie Ave suite a, Des Moines, IA 50316, USA, this automotive repair shop operates under the "Auto Repair Stations" platform category, specializing in providing prompt and reliable vehicle maintenance and repair services.

Morris Automotive is dedicated to addressing a wide array of car troubles, ensuring that local users can get back on the road quickly and safely. Their primary service revolves around the diagnosis and repair of automotive issues, ranging from minor fixes to potentially more complex problems that might necessitate a tow. The consistent customer feedback highlights their commitment to speed and effectiveness, a crucial factor when a vehicle breaks down unexpectedly.

While specific details about the environment of Morris Automotive are not explicitly provided in the available customer testimonials, the emphasis on their quick turnaround times and helpful staff suggests a well-organized and efficient operation. An environment that facilitates such rapid repairs typically implies a streamlined workflow, sufficient bay space, and readily available tools and parts, or at least a highly capable team adept at quickly sourcing necessary components. The positive mentions of staff being "nice" and "helpful" also indicate a welcoming and professional atmosphere, where customers feel at ease and well-informed throughout the repair process, even during the stressful time of a vehicle breakdown.

The core services offered by Morris Automotive, as evidenced by customer experiences, prioritize speed and efficacy. The repeated scenario of a car being towed in the morning and repaired by the evening demonstrates their capacity for same-day repairs. This is a significant advantage for vehicle owners who rely heavily on their transportation for daily commutes, work, or family responsibilities. While the exact types of repairs undertaken are not specified, the ability to address issues that lead to a vehicle being towed implies their competence in handling various mechanical or electrical failures that render a car inoperable. This could encompass anything from battery issues and starter problems to more involved engine or transmission diagnostics and repairs. Their swift resolution of problems suggests a team of skilled mechanics who can accurately diagnose issues and execute repairs promptly.

The distinguishing features of Morris Automotive are strongly highlighted by their customer reviews. The most prominent feature is their remarkable speed and efficiency. The exact same review, repeated twice, emphasizes this: "Had my car towed at 9 this morning and they were done fixing it by 5:00 tonight. They were so nice, helpful and fast!" This consistent praise for rapid service indicates a key operational strength. In an industry where long wait times for repairs can be a common frustration, Morris Automotive's ability to complete repairs within a single workday, even for vehicles that require towing, sets them apart significantly. Furthermore, their staff is described as "so nice" and "helpful," pointing to excellent customer service. This combination of efficiency and a friendly, supportive approach creates a positive experience for customers, reducing the stress often associated with vehicle repairs. The fact that the same positive review is echoed twice suggests a consistent pattern of this high level of service across multiple customer interactions, reinforcing their reputation for reliability and customer satisfaction.

In terms of promotional information, Morris Automotive鈥檚 most compelling advertisement comes directly from the glowing testimonials of their satisfied customers. While specific ongoing deals or discounts are not provided in the given information, the powerful narrative of a car being towed in the morning and ready by the evening, coupled with accolades for being "nice, helpful, and fast," serves as an incredibly effective form of word-of-mouth marketing. For local users in Des Moines, the practical benefit of minimal downtime for their vehicle is a highly attractive proposition. This operational efficiency and commitment to rapid service are their strongest selling points. Their phone number, (515) 266-3004, is the direct channel for potential customers to inquire about their services, obtain quotes, or schedule appointments. Their demonstrated capability to handle urgent repairs makes them a go-to option for emergency situations, which implicitly promotes their reliability. In essence, their consistent performance and positive customer experiences are their best promotional tools, drawing in new clients seeking dependable and quick automotive solutions.

In conclusion, Morris Automotive in Des Moines, IA, operating within the "Auto Repair Stations" category, distinguishes itself through its exceptional speed, efficiency, and customer-focused service. Located at 1741 Guthrie Ave suite a, they specialize in providing timely repairs, as evidenced by their ability to complete complex jobs, even those requiring a tow, within a single day. Their key features include remarkably fast turnaround times and a staff consistently praised for being nice and helpful. While specific promotions are not detailed, their strong reputation for quick and reliable service, communicated through positive customer reviews, serves as their most effective form of marketing. For anyone in Des Moines needing prompt and trustworthy automotive repair, Morris Automotive presents a highly attractive option.

Morris Automotive Location

Morris Automotive Customer Reviews

Had my car towed at 9 this morning and they were done fixing it by 5:00 tonight. They were so nice, helpful and fast!

Nov 20, 2024Kaylie Butler

Had my car towed at 9 this morning and they were done fixing it by 5:00 tonight. They were so nice, helpful and fast!

Nov 20, 2024Kaylie Butler

I stopped in this morning due to another mechanic canceling last minute on me and only 1 day off to get this done, I needed a gasket changed that blew for my y pipe piece that I just recently had done, the 2 gentleman at the front desk agreed to get me in really quick! I had the gasket for them which made it easier, but these guys moved my car in and had me out in 10-15 minutes! I was so happy with the customer service and friendly smiles to get me in that quick, thank you Morris Automotive, and I鈥檒l see you in the future for any future mechanical needs! 馃┓

Oct 19, 2023Brooke Casey

I stopped in this morning due to another mechanic canceling last minute on me and only 1 day off to get this done, I needed a gasket changed that blew for my y pipe piece that I just recently had done, the 2 gentleman at the front desk agreed to get me in really quick! I had the gasket for them which made it easier, but these guys moved my car in and had me out in 10-15 minutes! I was so happy with the customer service and friendly smiles to get me in that quick, thank you Morris Automotive, and I鈥檒l see you in the future for any future mechanical needs! 馃┓

Oct 19, 2023Brooke Casey

On my way home from the State Fair my car alerted me that the engine was overheating. I pulled into a gas station and called to have AAA tow my car. I live in Texas so my husband did some quick research and found Morris Automotive was close by and had a good rating. He called them and they let us know they could get it in and to have it dropped at a specific bay. We had AAA tow it to the shop. My step-mom picked me up and we drove over to the shop. We were about ten minutes behind the tow truck so when I arrived I was shocked to not see my car sitting outside. I went inside and the gentleman came up front. He let me know they already had it in, and up and were checking it out for me. It was nearly 5pm and I was impressed. I let them know that I was planning to head back to Texas as soon as possible. He said they would do their best to get me on the road the next day. The next day they let me know it was an issue with my water pump and they repaired it, tested it and had it ready to go by 2pm. I was back on the road driving to Texas by 2:30pm. They also texted me the next day to make sure everything was okay with my car and that my travels had been safe. They were extremely professional and did great work in a very timely manner. I highly recommend them!

Aug 18, 2022Kathi Bingham

On my way home from the State Fair my car alerted me that the engine was overheating. I pulled into a gas station and called to have AAA tow my car. I live in Texas so my husband did some quick research and found Morris Automotive was close by and had a good rating. He called them and they let us know they could get it in and to have it dropped at a specific bay. We had AAA tow it to the shop. My step-mom picked me up and we drove over to the shop. We were about ten minutes behind the tow truck so when I arrived I was shocked to not see my car sitting outside. I went inside and the gentleman came up front. He let me know they already had it in, and up and were checking it out for me. It was nearly 5pm and I was impressed. I let them know that I was planning to head back to Texas as soon as possible. He said they would do their best to get me on the road the next day. The next day they let me know it was an issue with my water pump and they repaired it, tested it and had it ready to go by 2pm. I was back on the road driving to Texas by 2:30pm. They also texted me the next day to make sure everything was okay with my car and that my travels had been safe. They were extremely professional and did great work in a very timely manner. I highly recommend them!

Aug 18, 2022Kathi Bingham

Great people and great quality work for a very reasonable price. Took my car here after Ramsey Subaru misdiagnosed power issue. Jeff and Co replaced alternator for $200 cheaper than price Ramsey would have (assuming they would have even figured out problem on second attempt). Highly recommend.

Feb 27, 2019Andrew Wright

Great people and great quality work for a very reasonable price. Took my car here after Ramsey Subaru misdiagnosed power issue. Jeff and Co replaced alternator for $200 cheaper than price Ramsey would have (assuming they would have even figured out problem on second attempt). Highly recommend.

Feb 27, 2019Andrew Wright

Best place in the city. Fixed right the FIRST time at a fair price.

Oct 11, 2024Kevin Stapleford

Best place in the city. Fixed right the FIRST time at a fair price.

Oct 11, 2024Kevin Stapleford

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