Morimoto Mobile Auto & Truck Repair LLC

Morimoto Mobile Auto & Truck Repair LLC ico

(12 reviews)

Auto Repair StationsNebraskaDouglas CountyWaterlooAgee Lane

Douglas County . Nebraska

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 402-201-1634
  • morimotomobilerepa.wixsite.com
  • 23439 Agee Ln, Waterloo, NE 68069, USA

Operating Hours

Monday 10:00 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Morimoto Mobile Auto & Truck Repair LLC Introduce

In the realm of vehicle maintenance and repair, convenience and trust are paramount. For residents and businesses in Waterloo, NE, and the surrounding areas, Morimoto Mobile Auto & Truck Repair LLC aims to offer a unique solution: professional auto and truck repair services brought directly to your location. This mobile mechanic service, operating from 23439 Agee Ln, Waterloo, NE 68069, USA, distinguishes itself by prioritizing on-site assistance, saving customers the hassle of traditional shop visits.

The core concept behind Morimoto Mobile Auto & Truck Repair LLC is to deliver comprehensive vehicle services with a focus on accessibility. As a mobile repair station, they eliminate the need for towing or driving a potentially compromised vehicle to a fixed garage. This approach can be particularly beneficial for individuals with busy schedules, those experiencing unexpected breakdowns, or businesses with fleets of trucks requiring regular maintenance without extensive downtime. You can reach them at (402) 201-1634 or +1 402-201-1634.

Environment and Service Delivery

Unlike a traditional brick-and-mortar auto repair shop with a fixed garage and waiting area, Morimoto Mobile Auto & Truck Repair LLC operates with a mobile setup. This means their "environment" is wherever your vehicle is located – at your home, workplace, or even roadside. This on-the-go service model is designed to provide maximum flexibility and minimize disruption to your day. While a physical waiting room isn't part of their service, the comfort of your own space becomes the de facto waiting area.

The emphasis on being a mobile service implies that their technicians are equipped with the necessary tools and diagnostic equipment to handle a wide array of repairs on location. This could range from routine maintenance tasks to more complex diagnostic work. The inherent nature of a mobile operation means a streamlined process: the mechanic arrives, assesses the issue, and performs the repair. This can often lead to faster turnaround times for many common problems compared to dropping off a vehicle at a shop and waiting for it to be integrated into their repair schedule.

Services Offered

While specific details about every service offered by Morimoto Mobile Auto & Truck Repair LLC are not extensively detailed online, the name "Auto & Truck Repair" suggests a broad spectrum of services catering to both light-duty passenger vehicles and heavier commercial trucks. Given their mobile nature, one can infer that their services would likely include, but are not limited to:

  • Diagnostic Services: Utilizing diagnostic tools to identify the root cause of vehicle issues, including check engine light problems.
  • Brake Services: Inspection, repair, and replacement of brake pads, rotors, calipers, and brake fluid.
  • Oil Changes and Fluid Services: Routine oil changes, as well as checking and topping off or replacing other essential fluids like transmission fluid, coolant, and power steering fluid.
  • Battery Testing and Replacement: Assessing battery health and providing on-site battery replacement.
  • Minor Engine Repairs: Addressing common engine issues that can be resolved without extensive shop equipment.
  • Basic Electrical System Repairs: Fixing issues related to lights, starters, alternators, and other electrical components.
  • Pre-Purchase Inspections: Offering assessments of used vehicles before purchase.
  • Fleet Maintenance: Providing ongoing service for commercial vehicle fleets to minimize downtime.

The mobile aspect signifies that their services are designed for convenience, bringing the expertise directly to the customer. This often translates to a focus on getting the vehicle safely back on the road in an efficient manner.

Customer Features and Feedback

A key feature of Morimoto Mobile Auto & Truck Repair LLC, as highlighted by customer reviews, is the direct interaction with the mechanic, Josh. This personalized approach can be a significant advantage, fostering a sense of trust and clear communication. Customers appreciate the ability to discuss their vehicle's issues directly with the technician who will be performing the work, receiving explanations of what "actually NEEDS to be done." This transparency is a valued feature in the auto repair industry.

However, it is important to consider all aspects of customer feedback. One review indicates an initial positive experience with attentive listening, but subsequently points to issues with follow-through and recurring problems. Specifically, a customer reported that the same issues persisted after a repair, and attempts to have the mechanic revisit the vehicle for inspection were unsuccessful. There was also a concern about uncompleted work, specifically regarding rear seals, despite a significant payment. This highlights the importance of clear communication, comprehensive repairs, and reliable follow-up in maintaining customer satisfaction.

Conversely, another customer provides a strong endorsement, expressing gratitude for finding a "local mechanic that we trust." This customer emphasizes the quality of work, the fair pricing, and the clear explanation of necessary repairs. The recommendation to "highly recommend giving Josh a call" suggests a positive overall experience for this particular client over two years of service.

These contrasting reviews underscore the varied experiences customers can have and highlight the importance of consistent service quality and communication for any business, especially in a service-oriented field like auto repair.

Promotional Information

As a mobile auto repair service, Morimoto Mobile Auto & Truck Repair LLC's primary promotion lies in its fundamental offering: convenience. The ability to have a mechanic come to your location is a significant selling point that inherently differentiates them from traditional repair shops. While specific promotional deals or discounts are not publicly available from the provided information, the value proposition itself is the direct benefit of on-site service. The testimonials suggest that "excellent service at a fair price" is a key aspect of their customer appeal, acting as a form of organic promotion through word-of-mouth.

In summary, Morimoto Mobile Auto & Truck Repair LLC positions itself as a customer-focused mobile auto and truck repair service in Waterloo, NE. They aim to provide convenient, on-site vehicle maintenance and repair, emphasizing direct communication and transparent explanations of services. While customer experiences can vary, the promise of a trusted local mechanic who comes to you is a compelling offering in the automotive service landscape.

Morimoto Mobile Auto & Truck Repair LLC Photos

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Morimoto Mobile Auto & Truck Repair LLC Location

Morimoto Mobile Auto & Truck Repair LLC Customer Reviews

He was great in the beginning. Listened to everything I said. I didn't have a problem until after when I was having the same issues. I had texted him on 2 occasions and asked him to come take a look. He said he would, I waited and waited. He never showed. I also was supposed to have rear seals fixed, honestly nothing was done in the back. My family had helped me pay for it, it was almost 800 dollars.

Jul 09, 2022 · Samm Whatmore

We have been taking our vehicles to Josh for over two years and we are really thankful to have found a local mechanic that we trust. He does great work and explains what actually NEEDS to be done to get your car back on the road safely. If you are looking for a mechanic, I highly recommend giving Josh a call. You're going to get excellent service at a fair price.

Sep 28, 2020 · David George

I highly recommend using this service. He does the services at your house. I’m in an apartment and he made it work. I bought a questionable used car that I was driving from NE to CA. He did a complete evaluation of all the car systems. Repaired what needed to be repaired (told me about the things that could wait as well). The car runs beautifully now and I feel comfortable driving across country. He was professional, honest, knowledgeable, and affordable.

Jul 08, 2021 · Amy Kunis

Josh is literally a gift. He has worked on my aging dinosaur of a dodge durango a few times now. He responds promptly and does all the work while keeping you updated. He offers high quality work at the most reasonable prices I have ever found. He even treats me better then family. I will never go anywhere else. I highly highly recommend this amazing guy.

Mar 16, 2021 · Brittainy Palmer

Josh is awesome! Always willing to get to the root of the issue. Very honest and reliable. Will continue to take family vehicles to him for repair and maintenance. Decent prices as well!

Sep 28, 2020 · Luz George