Monro Auto Service and Tire Centers

(468 reviews)

Auto Repair StationsNew YorkSchenectady CountySchenectadyChrisler Avenue

Schenectady County . New York

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  • Intro
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  • Reviews
  • +1 518-612-4780
  • locations.monro.com
  • 1702 Chrisler Ave, Schenectady, NY 12303, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Monro Auto Service and Tire Centers Introduce

Welcome to Monro Auto Service and Tire Centers, located at 1702 Chrisler Ave, Schenectady, NY 12303, USA. As a well-known entity within the Auto Repair Stations category, Monro offers a comprehensive range of automotive services and products to cater to the needs of local vehicle owners. While primarily recognized for tire sales and automotive service, Monro aims to be a one-stop destination for various car care requirements. It is important for prospective customers to consider the spectrum of experiences reported by others when evaluating the services at this specific Schenectady location.

The services provided by Monro Auto Service and Tire Centers typically extend beyond just tires. As indicated by one of the customer reviews, they offer oil changes and state inspections. Additionally, being a full-service automotive center, they likely provide a range of other maintenance and repair services, which may include brake service, battery replacement, wheel alignments, exhaust system repairs, and general mechanical work. Their integration of tire sales with service capabilities aims to provide convenience for customers needing new tires along with installation and related services. The scope of their services positions them as a versatile option within the local auto care landscape.

Customer reviews for the Schenectady location of Monro Auto Service and Tire Centers present a somewhat contrasting view of the customer experience. One reviewer expressed significant dissatisfaction, labeling this particular location as "the worst out of all of them" within the capital region. Their negative experience involved a perceived lack of attentiveness from the front desk staff and a lack of communication regarding their vehicle being moved for what was later described as a test drive. This reviewer explicitly stated they would "never go to this one again," highlighting a severe lapse in customer service and communication in their specific instance.

In contrast, another customer reported a positive experience, specifically mentioning a recent visit for an oil change and state inspection. This customer highlighted the benefit of Monro price-matching tires, suggesting a competitive pricing strategy for this product. They also praised the friendliness and personable nature of the woman at the front desk, indicating that positive customer interactions do occur at this location. This review suggests that the quality of service and customer experience can vary, with some customers finding the service satisfactory and even enjoyable due to friendly staff and competitive pricing.

Features of Monro Auto Service and Tire Centers as a chain often include a wide selection of tires from various brands and price points, certified technicians, and a commitment to providing a range of automotive services. The price-matching mentioned in one review could be considered a feature aimed at attracting price-sensitive customers. However, based on the mixed reviews for this specific Schenectady location, it is difficult to definitively highlight consistent features in terms of service quality and communication. While the potential for good service and competitive pricing exists, as indicated by one positive review, the negative experience shared by another customer raises concerns about consistency in these areas.

The provided reviews do not contain any specific promotional information for the Monro Auto Service and Tire Centers in Schenectady. However, as a larger chain, Monro often has national or regional promotions on tires, oil changes, and other services. Local users are encouraged to check the Monro Auto Service and Tire Centers website or contact the Schenectady location directly at (518) 612-4780 or +1 518-612-4780 to inquire about any current specials, discounts, or promotions on their services and tire offerings. It is always advisable to ask about pricing and any ongoing deals when scheduling service or purchasing tires.

In conclusion, Monro Auto Service and Tire Centers at 1702 Chrisler Ave in Schenectady, NY, offers a range of automotive services and tire sales, positioning itself within the Auto Repair Stations category. Customer reviews for this specific location present a mixed perspective, with one highlighting significant issues with communication and service, while another praised the friendly staff and price-matching on tires. Potential customers should consider these differing experiences when deciding whether to utilize this particular Monro location. It may be beneficial to contact the store directly to inquire about their current service standards and any available promotions, ensuring their offerings align with individual needs and expectations.

For automotive services and tires in Schenectady, NY, Monro Auto Service and Tire Centers on Chrisler Ave provides a convenient option. However, given the varied customer feedback, it is recommended that local users contact them at (518) 612-4780 or +1 518-612-4780 to inquire about their current service procedures, technician qualifications, and any available promotions. While the potential for good service and competitive tire pricing exists, as indicated by one positive review, the negative experience reported by another customer underscores the importance of due diligence when choosing an auto service provider. Consider calling or visiting to assess whether this Monro location meets your specific automotive needs.

Monro Auto Service and Tire Centers Location

Monro Auto Service and Tire Centers Customer Reviews

I usually never have a problem going to different Monroe locations within the capital region but this one was the worst out of all of them. After a worker finally took my car, i noticed my vehicle had left the parking spot and was nowhere to be seen or was placed in their garage. I then asked the front desk guy where my car had went and he just told me that he would check on it as he proceeded to continue to sit down and continue whatever he was doing. After a couple of minutes of still not seeing my car I asked again where my car was . I was then told by the same man that their employee probably took it on a test drive. I have never had a Monroe employee take my car on a test drive without my permission or without any communication occurring. I would never go to this one again .

Apr 07, 2025 · Jasmine Carr

Recently went there for an oil change and state inspection. I needed two new tires and they price matched tires for me. The woman at the front desk is friendly and personable and made my wait there enjoyable!

Jan 02, 2025 · Sarah Ann

This is the best place to get things done and the service is way beyond everyone around here. Lots of credit to the manager Ed who delivers expertise, honest service and pricing.. and best of all communication. I don’t go anywhere else because of him, the other manager and the way they run the place. They’ve hooked me up on fixing lights on both my cars, same day inspections, and oil changes.

Jan 03, 2025 · Jonathan M

Ed and team are outstanding could not ask for a better place to get my vehicle serviced! Great competitive pricing at low price guarantee! They beat the dealer by half the cost and in quarter of the time!!!

Sep 11, 2024 · Brett Scelzi

Friendly and knowledgeable staff. Honest with what may be going on with the vehicle, and overall skilled in their job.

May 12, 2025 · Deana Bala