Mobility RV Winnebago Motorhome Parts

(28 reviews)

Auto Repair Stations Iowa Worth County Hanlontown Iowa 9

Worth County . Iowa

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+1 641-896-2222
www.winnebagoparts.com
818 IA-9, Hanlontown, IA 50444, USA

Operating Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Mobility RV Winnebago Motorhome Parts Introduce

Mobility RV Winnebago Motorhome Parts, situated at 818 IA-9, Hanlontown, IA 50444, USA, operates primarily as a specialized supplier within the broader automotive and recreational vehicle (RV) parts sector. While categorized here as an "Auto Repair Station" for contextual placement, it functions more specifically as a dedicated parts retailer for Winnebago motorhomes. They are contactable via phone at (641) 896-2222 or mobile at +1 641-896-2222, providing direct channels for customers seeking specific RV components.

Within the general landscape of "Auto Repair Stations," which typically encompass facilities offering comprehensive diagnostic, maintenance, and repair services for vehicles, Mobility RV Winnebago Motorhome Parts carves out a niche by focusing almost exclusively on providing parts for Winnebago motorhomes. This specialization means their core business is supplying the necessary components for owners to repair or maintain their RVs, rather than performing the repairs themselves. Their role is crucial for RV owners who prefer to do their own maintenance or for other repair shops that need to source specific Winnebago components. Their dedication to Winnebago parts suggests a deep inventory and potentially specialized knowledge of these recreational vehicles.

The environment of Mobility RV Winnebago Motorhome Parts would primarily be that of a warehouse and sales operation. Online information suggests they have a significant 22,000 square foot warehouse located conveniently in North-Central Iowa, between Des Moines and Minneapolis, and just a few miles from the Winnebago Industries factory in Forest City, Iowa. This proximity allows them to regularly pick up inventory directly from the factory, implying a fresh and possibly extensive stock of genuine Winnebago parts. The sales environment would likely consist of an office or counter where customers can place orders, either in person or over the phone. Given their online presence and focus on shipping, a significant portion of their operations would involve order fulfillment, packaging, and shipping logistics. While a traditional "waiting area" like an auto repair shop might not be central, the emphasis would be on efficient part identification and dispatch.

The core services offered by Mobility RV Winnebago Motorhome Parts revolve around the sale and distribution of Winnebago motorhome parts. These services include:

Genuine Winnebago Parts Sales: Their primary service is providing authentic OEM (Original Equipment Manufacturer) parts specifically for Winnebago motorhomes. This includes a vast array of components, from exterior body parts like fender skirts to internal electrical boards, plumbing fixtures, and engine-related components compatible with Winnebago models.
Parts Identification Assistance: Given the complexity of RV parts, especially across different model years, they offer assistance to help customers identify the correct part needed for their specific Winnebago motorhome, often requiring the vehicle's VIN.
Online Ordering: They facilitate parts ordering through their website, allowing customers to browse and inquire about parts remotely.
Toll-Free and Direct Phone Support: Customers can call them for personalized assistance with part identification and ordering, a crucial service given the specialized nature of RV components.
Shipping Services: They ship parts throughout the country and internationally, utilizing various carriers like UPS, US Mail, FedEx, and Motor Freight to ensure delivery to customers wherever they are.
Direct Factory Access: Their close proximity to the Winnebago factory allows them to frequently pick up new inventory and stay updated on the latest parts and information directly from the manufacturer. This ensures they often have the most current parts available.
No Towable RV Parts: It is important to note that they explicitly state they do not offer parts for towable Winnebago RVs (like Minnies or Micro Minnies), focusing solely on motorhome components.

The features that define Mobility RV Winnebago Motorhome Parts include their deep specialization and operational setup:

Exclusive Winnebago Focus: Their singular dedication to Winnebago motorhome parts is a key feature, suggesting a high level of expertise and inventory depth for this specific brand. This can be invaluable for Winnebago owners seeking hard-to-find or specific OEM components.
Extensive Experience: Established in 1989, they boast over 30 years in selling genuine Winnebago Industries parts, with their staff having over 125 years of combined experience in Winnebago RV parts and accessories. This wealth of knowledge is a significant asset for customers.
Large Inventory Warehouse: Their 22,000 sq ft warehouse indicates a substantial on-hand inventory, which can lead to faster fulfillment of orders compared to shops that rely heavily on drop-shipping.
Proximity to Winnebago Factory: Being just a few miles from the Winnebago factory allows for daily pickups and direct communication with factory employees, ensuring they stay current with the latest product lines and part changes.
Customer Service Focus (as stated by them): Their website emphasizes a commitment to customer satisfaction and dedication to helping customers accurately order the parts they need. However, it is also important to consider customer reviews, which sometimes reflect challenges in customer service, as detailed in the provided feedback. This suggests an area where customer perception may diverge from stated goals.

Regarding promotional information, specific, regularly advertised promotions for Mobility RV Winnebago Motorhome Parts are not widely publicized through general online searches. As a specialized parts supplier, their promotions might be more direct or involve bulk purchase incentives. However, within the broader RV community and industry, various types of promotions might be available or are common for similar businesses. These could potentially include:

Seasonal Sales: Discounts on parts typically needed for specific seasons (e.g., winterizing components, summer maintenance parts).
Bundle Deals: Reduced pricing when purchasing multiple related parts or kits.
Shipping Promotions: Offers for discounted or free shipping on orders over a certain amount.
Loyalty Programs: Although not explicitly mentioned, some parts suppliers might offer incentives for repeat customers.
Partnerships: Promotions in conjunction with Winnebago owner clubs or RV organizations.

It is important to acknowledge the customer reviews provided, which highlight significant challenges in service experience, particularly regarding parts fitting and communication. Customers reported "horrible service," a "dejected attitude from the salesperson," difficulty in resolving incorrect part issues, and a lack of accountability, necessitating direct intervention with Winnebago Cares. These experiences, indicating issues with part accuracy and customer support, are a critical piece of information for prospective users. While the company states a commitment to customer satisfaction and accurate ordering, the reviews suggest that some customers have encountered difficulties in practice.

For the most accurate and current information on parts availability, pricing, and any ongoing promotional offers, and especially to address any concerns regarding specific part compatibility or customer service, local users and interested parties are strongly encouraged to contact Mobility RV Winnebago Motorhome Parts directly at (641) 896-2222 or visit their website at winnebagoparts.com. Direct communication can help clarify expectations and potentially mitigate issues encountered by previous customers. This direct approach is particularly important given the specialized nature of their products and the feedback on customer service interactions.

Mobility RV Winnebago Motorhome Parts Location

Mobility RV Winnebago Motorhome Parts Customer Reviews

Horrible service. Dejected attitude from the salesperson from the beginning. But after dealing with them for awhile...I'm feeling rather dejected myself. Ordered several expensive parts. Took a week to receive. Tried installing part #1 only to find that the part did not fit. So I called the salesperson and she quickly and curtly told me that it wasn't her problem that she ordered the correct part and that I needed to call Winnebago Cares to figure out the issue. So I took down the # and called Winnebago Cares and explained the issue to Tracey. Who then told me that it was the incorrect part and gave me the correct part number to give to the salesperson at Mobility RV. (What a goat-rope!) So I called the not so pleasant salesperson back at Mobility RV and told her what Tracey at Winnebago Cares said. Mindy, the Mobility RV salesperson curtly said she would call me back. She calls me back and says that the part # that Tracey gave me was discontinued by Winnebago and replaced with the part she ordered and sent to me and that it was the correct one. So I said okay, well...it doesn't fit. So she said..well...not my problem...you have to call Winnebago Cares to see how to make it fit. So again...I tell her...it's not rocket science it's simply putting a rod into a hole. But I play the game and call Winnebago Cares again. This time I talk to Brian and he confirms that the part sent is supposed to be the correct part. He requests a video to see exactly how the rod is not fitting into the torque operator. So I send it. The video was also sent to Mobility RV per request. My husband later calls Mobility RV thinking he can get better customer service only to get the same disgusting behavior. I would avoid dealing with this company if you can.

Mar 19, 2024 · Natalie Scalia

Don't stop here if you have a travel trailer, whatever you need they won't have it. Representative took one look outside to our trailer and seemed like that ended any kind of customer service. If I could give them a zero star rating, I would.

May 12, 2025 · Janelle Brookhouser

Can buy same item cheaper, returnable and with free shipping else where than here. The only reason we purchased the item here is because Diane kept insisting this was the exact match to ours except the color. We requested her to physical check the part to see if it was a 3 or 4 pin connector because there are no returns on electronic parts. She just kept on saying this was the correct replacement. I also asked her what the OEM part number was and she couldn't tell us that either she just insisted that it was the same but just different color. We again requested her to verify the pin and she pulled up a diagram and said she counted four wires which would make it a match to ours but when we received the thermostat it was not a match it was the 3 pin. We are very dissatisfied because we could have purchased they same item for half the price with free shipping and returnable.

Aug 13, 2024 · Brenda Hunter

I called Mobility RV for specific parts for my 2013 Itasca Ellipse. I spoke to Sam and she was very thorough and patiently looked up the needed replacements for the coach passenger mirror and camera. Parts were mailed immediately and received them in a few days. I called her a couple additional times for information and she came thru each time. I will definitely keep this company in my directory for future use.

May 20, 2024 · Frank Gentile

They sell expensive parts that break on install and do not stand behind their products. I ordered weep hole covers for my rv. Little plastic part cost $4.35 each. Total order was over $94.00 and they charged shipping and handling fees. When I installed them the little tabs broke off nearly half of them. Reached out to them by email and was ignored. Tried calling but no one answered. Finally contacted them again from their website and this is all I received from Carla. "We sell a large quantity of these weep hole covers every month and have never run across this issue." Their customer service is non-existent! DO NOT buy from this company!! They will rip you off!

Aug 30, 2021 · Don Schmidt