Middleton's Auto Lab

For local users in Las Vegas, Nevada, in need of automotive repair services, Middleton's Auto Lab, located at 515 Stewart Ave, Las Vegas, NV 89101, USA, operates as an Auto Repair Station offering a range of services and expertise for vehicle maintenance and repair.

Middleton's Auto Lab can be reached by phone at (702) 643-7522 or via their mobile number, +1 702-643-7522. This direct contact information allows local residents to easily get in touch for inquiries, service quotes, or to schedule appointments for their vehicle repair needs. As a physical establishment, it provides a local point of service for the community.

Based on the customer reviews available online, the experiences with Middleton's Auto Lab appear to be somewhat divergent. One customer recounts a highly positive experience, highlighting the prompt and helpful service received during an unexpected breakdown. This reviewer had just arrived in Las Vegas when their Tahoe broke down. Upon contacting Middleton's Auto Lab, they were met with reassurance and an invitation to bring the vehicle in. The customer specifically praises "Mike," presumably an employee or the owner, for being "awesome" and very helpful over the phone, alleviating their worries. The repair was completed by the time the customer's trip ended, and they described the price as "reasonable" and the service as "perfect." This positive testimonial suggests a shop that is responsive, provides timely service, and offers fair pricing, particularly in emergency situations.

In contrast, another customer shares a less favorable experience. This individual brought their 2008 Toyota Yaris to Middleton's Auto Lab with a known issue – a leaking water pump. While the shop suggested a diagnostic to confirm the problem, the subsequent quote for replacing the water pump and thermostat was $491, which the customer deemed too high and refused. Consequently, they incurred a $100 charge for the diagnostic service alone. The customer then took their vehicle to another repair shop where the same repairs were completed for $150, and the car was fixed on the same day. This review raises concerns about the pricing of services at Middleton's Auto Lab, particularly for common repairs like a water pump replacement, and the cost of their diagnostic service relative to the overall repair cost at another facility.

Considering these two distinct experiences provides a more nuanced understanding of Middleton's Auto Lab. The positive review emphasizes the shop's ability to handle urgent situations with helpfulness and efficiency, potentially indicating a customer-focused approach and a willingness to go the extra mile for those in need. The reasonable pricing mentioned in this context is also noteworthy.

However, the negative review introduces questions about the overall cost-effectiveness of their services, especially for standard repairs. The significant price difference for the water pump and thermostat replacement compared to another shop, coupled with a $100 diagnostic fee even when the customer declined the repair, could be a point of concern for budget-conscious individuals. It suggests that while the initial interaction might be helpful, the final cost of services could be higher than what some customers might expect or find elsewhere.

The environment of Middleton's Auto Lab is not explicitly described in the provided reviews. However, the positive mention of a specific individual, "Mike," suggests a personal touch and potentially a smaller, more direct service environment. The negative review does not offer any insights into the shop's ambiance or customer interaction beyond the service and pricing aspects.

In terms of services, based on the reviews, Middleton's Auto Lab offers diagnostic services to identify vehicle issues and provides repairs such as water pump and thermostat replacement. The positive review implies they are capable of handling more significant breakdowns, as in the case of the Tahoe. The features of the shop, such as the expertise of their mechanics or the types of equipment they utilize, are not detailed in the provided information. However, the willingness to take on an unexpected repair for a visitor to Las Vegas suggests a degree of flexibility and problem-solving capability.

Promotional information is absent in the provided reviews. There are no mentions of discounts, special offers, or guarantees. The "reasonable price" noted in the positive review is relative to that specific customer's situation and might not reflect the general pricing strategy of the shop for all types of repairs.

In conclusion, Middleton's Auto Lab is an auto repair station located on Stewart Avenue in Las Vegas. One customer experienced excellent, prompt, and reasonably priced service during an unexpected vehicle breakdown while visiting the city. However, another customer found their quote for a water pump and thermostat replacement to be significantly higher than another shop and was charged $100 for a diagnostic despite not proceeding with the repair. Local users considering Middleton's Auto Lab should be aware of these contrasting experiences. While the shop may offer helpful and efficient service in some situations, particularly emergencies, it may be prudent to obtain quotes for services, especially for more common repairs, and to inquire about the cost of diagnostics before committing to any work. Further research or seeking multiple opinions might be beneficial to ensure cost-effectiveness and satisfaction with the services provided.